"Thank you to the staff
My daughter did her 16 there and the staff was very good the managers helped me do an early check in and it was amazing had my daughters photo shoot and loved it"
"Thank you to the staff
My daughter did her 16 there and the staff was very good the managers helped me do an early check in and it was amazing had my daughters photo shoot and loved it"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Best hotel I have stayed at in New York from the staff to the gym to the small details they really go above and beyond. It’s pricy but you really are getting a luxury modern experience.
Best hotel I have stayed at in New York from the staff to the gym to the small details they really go above and beyond. It’s pricy but you really are getting a luxury modern experience.
I really appreciated this hotel being my base. The staff were phenomenally friendly, welcoming and helpful. That made a big difference to me as this was my first time in NY, on a ten day trip alone. A big adventure. The mattress was firm (very important) AND there were feather pillows. Close to travel and amenities. It’s listed as three star. I see it as four star. Very good value for money.
I really appreciated this hotel being my base. The staff were phenomenally friendly, welcoming and helpful. That made a big difference to me as this was my first time in NY, on a ten day trip alone. A big adventure. The mattress was firm (very important) AND there were feather pillows. Close to travel and amenities. It’s listed as three star. I see it as four star. Very good value for money.
Jonathan
Reviewed January 27, 2024Reviewed January 27, 2024
This is a fabulous hotel in a great location for pounding the streets of NYc. So close to Penn station.
On arrival I was told about all the amenities that were included with the fee and the water and cookies were great.
The rooms are small but that is NYC! Definitely be fine for 2 people. Great bathroom
The bed was so comfortable and I slept really well and didn’t hear any noise from the streets.
A great place to stay
This is a fabulous hotel in a great location for pounding the streets of NYc. So close to Penn station.
On arrival I was told about all the amenities that were included with the fee and the water and cookies were great.
The rooms are small but that is NYC! Definitely be fine for 2 people. Great bathroom
The bed was so comfortable and I slept really well and didn’t hear any noise from the streets.
A great place to stay
Susan
Reviewed February 17, 2024Reviewed February 17, 2024
My daughter and I had a trip to New York for our big birthdays, hotel was very central close to port authority, walking distance to time square and many other areas. Hotel staff made our visit special for us and are very helpful , friendly , professional and knowledgeable about the surrounding area. I would avoid 9th Avenue at night time as it didn’t feel very safe .
My daughter and I had a trip to New York for our big birthdays, hotel was very central close to port authority, walking distance to time square and many other areas. Hotel staff made our visit special for us and are very helpful , friendly , professional and knowledgeable about the surrounding area. I would avoid 9th Avenue at night time as it didn’t feel very safe .
It was just as I expected. It was not noisy at all (being so close to Times Square).
I booked a room with a bunk bed and it was as small as shown in the pictures so definitely as expected.
Stay was comfortable.
It was just as I expected. It was not noisy at all (being so close to Times Square).
I booked a room with a bunk bed and it was as small as shown in the pictures so definitely as expected.
Stay was comfortable.
The hotel itself is clean and centrally located for NYC tourism in Times Sq. the staff are great, breakfast included was a good start to each day and the price we got through Expedia was a bargain. Be warned that there is a migrant shelter directly opposite the hotel which can be intimidating as large groups hang around outside - the hotel have a regular security guard and the NYPD are outside the shelter all the time.
The hotel itself is clean and centrally located for NYC tourism in Times Sq. the staff are great, breakfast included was a good start to each day and the price we got through Expedia was a bargain. Be warned that there is a migrant shelter directly opposite the hotel which can be intimidating as large groups hang around outside - the hotel have a regular security guard and the NYPD are outside the shelter all the time.
Family room for 6 of us, was huge, clean and actually very quiet so we were able to sleep soundly! Sofa bed was very comfy and two bathrooms so felt like an Apartment! Great location and easy to get to everything in NYC would highly recommend.
Family room for 6 of us, was huge, clean and actually very quiet so we were able to sleep soundly! Sofa bed was very comfy and two bathrooms so felt like an Apartment! Great location and easy to get to everything in NYC would highly recommend.
Chose this hotel as it was so close to everywhere we wanted to visit and was considerably cheaper than anything else in the area. Because of this I was expecting it to be a bit shabby. But it was great. Our room was spotless, the kitchen area had everything we needed. The bed was comfortable and the staff were always helpful and friendly. The only negative was the AC unit was very loud. Luckily we stayed here in the autumn but summer.... you may need ear plugs.
Chose this hotel as it was so close to everywhere we wanted to visit and was considerably cheaper than anything else in the area. Because of this I was expecting it to be a bit shabby. But it was great. Our room was spotless, the kitchen area had everything we needed. The bed was comfortable and the staff were always helpful and friendly. The only negative was the AC unit was very loud. Luckily we stayed here in the autumn but summer.... you may need ear plugs.
Clare
Reviewed October 17, 2026Reviewed October 17, 2026
Great location, good pricing, friendly staff. If your are looking for a comfortable and modern stay with just the basics then I don’t see any reason to complain about this hotel. A very useful option to avoid paying a fortune in the more opulent hotels. They kindly extended my checkout until 12pm for no extra charge.
Great location, good pricing, friendly staff. If your are looking for a comfortable and modern stay with just the basics then I don’t see any reason to complain about this hotel. A very useful option to avoid paying a fortune in the more opulent hotels. They kindly extended my checkout until 12pm for no extra charge.
Benjamin
Reviewed October 14, 2026Reviewed October 14, 2026
Such a great stay here. Right in midtown Manhattan in the heart of the action but at a really reasonable price. The room was small but immaculate. I requested a higher room with a view and the hotel did exactly that for us - the 21st floor with a beautiful view to wake up to. I would definitely recommend staying at CIVILIAN and I would definitely stay here again.
Such a great stay here. Right in midtown Manhattan in the heart of the action but at a really reasonable price. The room was small but immaculate. I requested a higher room with a view and the hotel did exactly that for us - the 21st floor with a beautiful view to wake up to. I would definitely recommend staying at CIVILIAN and I would definitely stay here again.
Wonderful hotel in a great location. Room was spacious and clean and the staff were lovely. It would benefit from a hotel bar but we very much appreciated the bottle of wine!
Wonderful hotel in a great location. Room was spacious and clean and the staff were lovely. It would benefit from a hotel bar but we very much appreciated the bottle of wine!
Shelley
Reviewed October 28, 2026Reviewed October 28, 2026
Really pleased with the hotel. Great location to Times Square. Staff friendly. Rooms are clean and well cared for. Certainly my choice for the next trip.
Really pleased with the hotel. Great location to Times Square. Staff friendly. Rooms are clean and well cared for. Certainly my choice for the next trip.
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