Search Hotels Near Hakone Visitor Center, Hakone

"The Air conditioner was not working and I spent a significant portion of the time working with the staff to get it fixed. They were unable to fix it and had to provide some extra portable coolers to address this situation. Also, not vegetarian friendly dinner or buffet."

"Nice view but too remote. There are a lot of rocky stairs to climb up to the hotel. Only 3 male staff are there and they are helpful. The shared bathroom looks scary as the light is dim and very quiet."

"Incredible destination hotel. Small and intimate. Incredible culinary experience."

"I stayed at the hotel only for sleep. I even have a chance to enjoy "onsen" because of my limited time. I didn't have an opportunity to talk with the staff very much because I arrived there after 10 P.M. The parking was large enough and well arranged, so I could easily put my vehicle. The dormitory type room was clean and the bed was comfortable. There is always the potential problem because of the room type... snoring and chatting by other guests in the nighttime were somewhat bothering, However, over all, my experience was good."

"Loved it. Very friendly and helpful staff, but limited English beautiful and serene surroundings, nice room with great view, well priced. Lovely place. A little out of the way and tricky to find, but that’s part of the charm and serenity. View of Mount Fuji very nearby. "

"Great place for the price. Step up from a hostel that works well for families and has a really nice Onsen for private use. Breakfast was also really nice! Service was also very friendly and helpful. Downsides are the location and the lack of shower in rooms. "

"Good to have kitchen and cookware. There was washing machine but no dryer. "

"The bottom floor with the sauna, onsen and showers was incredible. There was a staff only door which was a little concerning near the bedrooms (which do not have a lock) but my group did not have any issues during our stay. The check in was a little troubling, we get there at night."

"Apartment was clean and fully equipped with all you need Massage chair was a nice addition Downside is inability for late check out, dryer function doesn’t dry enough resulting in repetitive runs and queries during the stay took many hours to be answered Parking was also away and not in front of property which was unexpected "