Search Hotels Near Gunnersbury Park, London

"Just perfect "

"The staff and main floor were excellent. The room left a lot to be desired. Stained floors and a broken sink greeted us. The bed was fine and it was mostly quiet. Disappointed in the room quality but the rest is fine. "

"Clean well presented. The staff were very helpful and friendly. Reasonable price , "

"Room was tiny and not in good shape. Found what we think may have been a self rolled cigarette under the bed, which my child touched. When we brought our concerns to the hotel manager, they did not care or attempt to correct the situation. TV didn’t work during our entire stay. Hotel is not in a convenient location. Breakfast was good. Would not recommend. "

"Staff was friendly, breakfast had lots of options. "

"Excellent breakfast and the food from room service was amazing. Location and cleanliness also fabulous"

"The property is well located in close proximity to Shepherd's Bush Station on the Central Line, with easy access to central London The staff were exceptionally helpful. They went above and beyond to help make my stay welcoming and pleasant. Highly recommend."

"We were not offered breakfast. We bought our on breakfast. There was a limit on towels. No iron. There were very nice shops near by. Only seen staff one day"

"Staff at reception—including the manager—were rude and completely unprofessional. When we arrived to check in, we were told our room was no longer available due to a “leak,” which was clearly untrue. We overheard staff discussing “Expedia” before disappearing to the back and suddenly claiming there was no room for us. They tried to send us to another hotel for the night and told us to come back the next day. After arguing, we forced the manager to personally take us there to ensure we actually had a room. Shockingly, he then tried to make us pay them for staying at a different hotel. When we refused, he became hostile, blamed us for the situation, and acted offended that we wanted to cancel—despite them not even having a room for us. Earlier that day, we had also been denied proper luggage storage. We were told their storage room was only for guests who had checked out, which makes no sense, and were instead offered some random unsecured room. This was a complete failure of service, handled with dishonesty and aggression from start to finish. "