- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The communication with this hotel was excellent. The staff on reception extremely friendly and helpful, special mention for Thomia and Jason. A lovely card, complimentary bottle of wine and some chocolate left in the room was a very unexpected surprise and made the overnight stay even more special. The hotel is clean, tidy and well equipped within the studio apartments plus well positioned for a nice walk to Kew.