Generally good after a very slow queue for check-in (20 minutes). Friendly and attentive staff (although not quite enough of them?). Food great and cocktail bar fine. One of the main lobby lifts kept malfunctioning- nobody on had to fix it? - so there were some long waits there too (minimum 5 minutes ...
Reviewed on 10 Mar 2026
A lovely hotel, with fantastic views of either the Tower Bridge or the docks. However, staff at the contact centre and hotel were unhelpful and at times rude.
Reviewed on 11 Mar 2026
Great area
Reviewed on 11 Mar 2026
Generally ok No plugs near mirror Tv didn’t work
Reviewed on 1 Mar 2026
Staff were very helpful
Reviewed on 9 Mar 2026
First day - lock pin didn’t work and no cold water for some time Second day - no water so toilet flush didn’t work until early evening almost 12-15 hours with no water. Stay at your own risk where there is no in person reception and only had to rely on WhatsApp text especially when on vacation prefer ...
Reviewed on 6 Mar 2026
Once the private hunting grounds of a king, London's most famous park is today a place where everyone can enjoy gardens, monuments and music performances.
This is a place adorned with tradition, spectacle and moments of national joy – and a palace that opens its doors during the summer months.
Created as the focal point of Britain’s millennium celebrations, today this architectural wonder offers a world of entertainment under one enormous roof.
With its Gothic towers and elegant walkways, Tower Bridge is unlike any other – and a fitting gateway for ships sailing up the Thames.
Piccadilly Circus is where the lights are bright, the traffic is busy, where cupid rules and the West End starts – or is it?
The timeless time-piece that has rung out over the Thames, Parliament and central London for 150 years.
Close to Kew Gardens and Chiswick High Road; very good public transport connections into central London. However, Brentford is undergoing significant construction and rejuvenation so it isn’t an attractive destination in itself.
Brentford itself is not a very interesting or nice town. We stay here as it is near Jew, Richmond and Putney, but chesper
Did not visit Brentwood but went into central London
Excellent value for money Excellent location for leaving London to go to the south west Easy walk to tube (15 mins)
Was there for an event. Didn’t see the area
Its okay, I never really saw the area as arrived at the hotel and then got a taxi to where I needed to be.
