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Richmond Harbour Hotel & Spa

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Desk, iron/ironing board, rollaway beds, free WiFi
Desk, iron/ironing board, rollaway beds, free WiFi
Desk, iron/ironing board, rollaway beds, free WiFi
Desk, iron/ironing board, rollaway beds, free WiFi

Overview of Richmond Harbour Hotel & Spa

Richmond Harbour Hotel & Spa

4 out of 5

3.9/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Social distancing
152-158 Richmond Hill, Richmond, England, TW10 6RP

Explore the area

  • Popular LocationRichmond Park2 min walk
  • Popular LocationTwickenham Stadium5 min drive
  • Popular LocationSyon Park8 min drive
  • AirportLondon (LHR-Heathrow)19 min drive

Choose dates to view prices

About this area

Richmond

Located in Richmond, Richmond Harbour Hotel & Spa is near a metro station. Westfield London Shopping Centre and Cromwell Road are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Richmond Park and Hyde Park. Consider O2 Forum Kentish Town for a night out, and don't miss London Eye, a top local attraction.

What's nearby

  • Richmond Park - 2 min walk
  • Royal Botanic Gardens, Kew - 5 min drive
  • Twickenham Stadium - 5 min drive
  • Syon Park - 8 min drive
  • Hampton Court Palace - 14 min drive

Getting around

  • Richmond North Sheen Station - 2 min drive
  • Richmond Underground Station - 2 min drive
  • Heathrow Airport (LHR) - 19 min drive

Restaurants

  • Where to eat
  • The Gate – Open on selected days.
  • Gates Bar – Open daily.

About this property

Richmond Harbour Hotel & Spa

Georgian Richmond hotel in Richmond-upon-Thames, walk to Richmond Park
This smoke-free hotel features a full-service spa, a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, self parking and 24-hour room service are on-site. All 29 rooms feature modern comforts such as flat-screen TVs with satellite channels, along with free WiFi. 24-hour room service, coffee makers and in-room massages are among the other amenities available to guests.
Richmond Harbour Hotel & Spa offers 29 forms of accommodation with coffee/tea makers and complimentary slippers. 32-inch Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, HarSPA. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 8 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM–9:00 AM on weekdays and 8:00 AM–10:00 AM on weekends: GBP 16.95 per person
  • 1 restaurant
  • 1 bar/lounge
  • 24-hour room service

Things to do

  • Fitness centre
  • Full-service spa

Family friendly

  • Corner/local shop
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop
  • Library

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Czech
  • English
  • French
  • Hungarian
  • Italian
  • Polish
  • Portuguese
  • Romanian
  • Spanish

Business services

  • Meeting rooms 5

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Spa

  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage - Thai
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Renovated entire property – December 2018
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board
  • Phone
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 2:00 AM

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from June 1 2021 to December 31 2021 (dates subject to change):
  • Spa

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child 2 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for GBP 10.0 per stay.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: GBP 16.95 per person (approximately)
  • Self-parking fee: GBP 8 per night (in/out privileges)
  • Rollaway bed fee: GBP 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Eurocard, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Gate Hotel Richmond
Gate Richmond
Hotel Richmond Gate
Richmond Gate
Richmond Harbour Hotel
Harbour Hotel
Clarion Collection Hotel Gate
Clarion Collection Richmond Gate
Clarion Collection Gate
Richmond Harbour
Richmond Harbour & Richmond
Richmond Harbour Hotel & Spa Hotel
Richmond Harbour Hotel & Spa Richmond
Richmond Harbour Hotel & Spa Hotel Richmond

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 152 out of 438 reviews
5 - Excellent 35%
Rating 4 - Good. 146 out of 438 reviews
4 - Good 33%
Rating 3 - Okay. 82 out of 438 reviews
3 - Okay 19%
Rating 2 - Poor. 45 out of 438 reviews
2 - Poor 10%
Rating 1 - Terrible. 13 out of 438 reviews
1 - Terrible 3%

4.1/5

Cleanliness

4.0/5

Staff & service

4.1/5

Amenities

3.7/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
A nice hotel with lovely staff. Really comfortable bed. The food was good quality, although a little overpriced. We really enjoyed our stay.
Stayed 1 night in Nov 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff in a lovely charming property. I definitely wanted to stay longer, planning on staying soon with my family. Definitely one of the best hotels in London. Prior to staying in the hotel I stayed at the new Pan Pacific and I had a better experience at the Richmond Harbour Hotel and Spa.
Stayed 4 nights in Sep 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Only stayed for one night in a standard double room. This was large enough for us, huge shower, double sink, free tea & coffee plus Sherry and Gin. Robes and slippers included if you wanted to use them. Bed was quite high but very comfy. Friendly helpful staff, very clean. Great location, overall enjoyed our stay.
Stayed 1 night in Aug 2021

2/5 Poor

Disliked: Staff & service, property conditions & facilities
Harbour kind of .
Basically shower n heating etc just wasn’t operating at all .
Stayed 1 night in Aug 2021