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Richmond Harbour Hotel & Spa

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Indoor pool
Outdoor pool
Desk, iron/ironing board, rollaway beds, free WiFi
Desk, iron/ironing board, rollaway beds, free WiFi

Overview of Richmond Harbour Hotel & Spa

Richmond Harbour Hotel & Spa

4 out of 5

3.8/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

  • Popular LocationRichmond Park2 min walk
  • Popular LocationTwickenham Stadium5 min drive
  • Popular LocationSyon Park8 min drive
  • AirportLondon (LHR-Heathrow)32 min drive

Choose dates to view prices

About this area

Richmond

Located in Richmond, Richmond Harbour Hotel & Spa is near a metro station. Westfield London Shopping Centre and Kensington High Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Kensington Gardens and Hyde Park. Consider Piccadilly Theatre for a night out, and don't miss Hampton Court, a top local attraction.
Popular Location

What's nearby

  • Richmond Park - 2 min walk
  • Royal Botanic Gardens, Kew - 5 min drive
  • Twickenham Stadium - 5 min drive
  • Syon Park - 8 min drive
  • Hampton Court Palace - 26 min drive

Getting around

  • Richmond Underground Station - 2 min drive
  • Richmond Station - 20 min walk
  • Heathrow Airport (LHR) - 32 min drive

Restaurants

  • Where to eat
  • The Gate – Open on selected days.
  • Gates Bar – Open daily.

About this property

Richmond Harbour Hotel & Spa

Georgian Richmond hotel in Richmond-upon-Thames with full-service spa
Along with a full-service spa, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, 24-hour room service and dry cleaning. All 29 rooms feature modern comforts such as flat-screen TVs with satellite channels, along with free WiFi. 24-hour room service, coffee makers and in-room massages are among the other amenities available to guests.
Richmond Harbour Hotel & Spa offers 29 forms of accommodation with coffee/tea makers and complimentary slippers. 32-inch Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, HarSPA. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 8 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM–9:00 AM on weekdays and 8:00 AM–10:00 AM on weekends: GBP 16.95 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Full-service spa

Family friendly

  • Corner/local shop
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Czech
  • English
  • French
  • Hungarian
  • Italian
  • Polish
  • Portuguese
  • Romanian
  • Spanish

Business services

  • Meeting rooms 5

Outdoors

  • BBQ grill(s)
  • Garden

Spa

  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage - Thai
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Renovated entire property – December 2018
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board
  • Phone
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 2:00 AM

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from June 1 2021 to June 30 2021 (dates subject to change):
  • Spa
  • Spa/Beauty services

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child 2 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for GBP 10.0 per stay.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: GBP 16.95 per person (approximately)
  • Self-parking fee: GBP 8 per night (in/out privileges)
  • Rollaway bed fee: GBP 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Gate Hotel Richmond
Gate Richmond
Hotel Richmond Gate
Richmond Gate
Richmond Harbour Hotel
Harbour Hotel
Clarion Collection Hotel Gate
Clarion Collection Richmond Gate
Clarion Collection Gate
Richmond Harbour
Richmond Harbour & Richmond
Richmond Harbour Hotel & Spa Hotel
Richmond Harbour Hotel & Spa Richmond
Richmond Harbour Hotel & Spa Hotel Richmond

Frequently asked questions

3.8
Good
Rating 5 - Excellent. 127 out of 405 reviews
5 - Excellent 31%
Rating 4 - Good. 141 out of 405 reviews
4 - Good 35%
Rating 3 - Okay. 81 out of 405 reviews
3 - Okay 20%
Rating 2 - Poor. 43 out of 405 reviews
2 - Poor 11%
Rating 1 - Terrible. 13 out of 405 reviews
1 - Terrible 3%

4.1/5

Cleanliness

4.0/5

Staff & service

4.1/5

Amenities

3.7/5

Property conditions & facilities

5/5 Excellent

Stayed 1 night in Mar 2019

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay!
Beautiful place to stay at a great location with value for money.
Stayed 1 night in Feb 2020

4/5 Good

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The decor is stunning, welcomed by an open fire, beautiful hotel, the best food and waiting service, room was awesome, views and bed perfect, was a massive shame the spa was not in use, this was a must for our visit 😢, also was not linked to building so a chilly walk to access. Great location, will hope to return.
Stayed 1 night in Feb 2020