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Holiday Inn Brentford Lock, an IHG Hotel

4.0 star property
Waterfront Brentford hotel in Syon with a fitness centre

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Holiday Inn Brentford Lock, an IHG Hotel

Exterior
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Standard Room, 1 Queen Bed with Sofa bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Daily buffet breakfast (GBP 13.95 per person)
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Gym
    Gym
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Parking available
    Parking available
The price is ₹7,237
₹9,770 total
includes taxes & fees
28 Oct - 29 Oct
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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Hairdryer
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed, Balcony (Canal View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Balcony (Canal View)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Hairdryer
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Hairdryer
  • 23.1 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed | Room amenity

Standard Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Sofa bed - single
  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Hairdryer
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
Commerce Road, Brentford, England, TW8 8GA

What's nearby

  • Syon Park - 7 min walk
  • Royal Botanic Gardens, Kew - 5 min drive
  • Twickenham Stadium - 7 min drive
  • Ealing Broadway Shopping Center - 8 min drive
  • Wembley Stadium - 14 min drive

Getting around

  • Boston Manor Underground Station - 4 min drive
  • Brentford Station - 11 min walk
  • Heathrow Airport (LHR) - 23 min drive

Restaurants

  • ‪Magpie and Crown - ‬3 min walk
  • ‪Galata Pera Restaurant - ‬11 min walk
  • ‪Feather & Heart - ‬2 min walk
  • ‪Ing Thai - ‬9 min walk
  • ‪Jenny Cafe - ‬5 min walk

About this property

Holiday Inn Brentford Lock, an IHG Hotel

Upscale hotel near Royal Botanic Gardens, Kew
Located close to Twickenham Stadium, Holiday Inn Brentford Lock, an IHG Hotel provides a terrace, a coffee shop/cafe and dry cleaning/laundry services. The on-site restaurant, The Open Lobby, offers breakfast, lunch and dinner. In addition to a bar and a gym, guests can connect to free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and a TV in reception
  • Luggage storage, a ballroom and a lift
  • Multilingual staff, smoke-free property and a banquet hall
  • Guest reviews give top marks for the helpful staff
Room features
All 134 rooms offer comforts, such as 24-hour room service and pillow menus, as well as perks, such as laptop-friendly workspaces and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
More amenities include:
  • Hypo-allergenic bedding and free cots/infant beds
  • Bathrooms with shower/bath combinations and free toiletries
  • 32-inch flat-screen TVs with satellite channels
  • Wardrobes/cupboards, daily housekeeping and desks

Languages

Arabic, English, French, Italian, Polish, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (GBP 14 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 13.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Open Lobby

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 12,744 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (116 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 13.95 per person
  • Covered self-parking fee: GBP 14 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Brentford Holiday Inn
Brentford Lock
Brentford Lock Holiday Inn
Holiday Inn Brentford
Holiday Inn Brentford Lock
Holiday Inn Brentford Lock Hotel
Holiday Inn Lock Hotel Brentford
Holiday Inn Brentford Lock
Holiday Brentford Lock, An Ihg
Holiday Inn Brentford Lock an IHG Hotel
Holiday Inn Brentford Lock, an IHG Hotel Hotel
Holiday Inn Brentford Lock, an IHG Hotel Brentford
Holiday Inn Brentford Lock, an IHG Hotel Hotel Brentford

Frequently asked questions

Is Holiday Inn Brentford Lock, an IHG Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Holiday Inn Brentford Lock, an IHG Hotel?

As of 24 Oct 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Brentford Lock, an IHG Hotel on 28 Oct 2024 start from ₹7,237.36, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Holiday Inn Brentford Lock, an IHG Hotel?

Self-parking is available for GBP 14 per night.

What time is check-in at Holiday Inn Brentford Lock, an IHG Hotel?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Holiday Inn Brentford Lock, an IHG Hotel?

Checkout is at 11 AM.

Where is Holiday Inn Brentford Lock, an IHG Hotel located?

Located in Syon, this hotel is 2.8 mi (4.4 km) from Royal Botanic Gardens, Kew and 2.8 mi (4.5 km) from Twickenham Stadium. Harrods and Wembley Stadium are also within 9 mi (15 km). Brentford Station is 11 minutes by foot and Syon Lane Station is 13 minutes.

Holiday Inn Brentford Lock, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 528 out of 990 reviews" "
Rating 8 - Good. 352 out of 990 reviews" "
Rating 6 - Okay. 66 out of 990 reviews" "
Rating 4 - Poor. 23 out of 990 reviews" "
Rating 2 - Terrible. 21 out of 990 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Sadia

Travelled with family
Liked: Cleanliness
The property was conveniently located But the breakfast let it down, not well stocked or well presented, Staff was not adequately trained in service, with extremely slow
Stayed 1 night in Oct 2024

10/10 Excellent

Glenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was large, walking distance to shops and dining. Great continental breakfast. We enjoyed this hotel more than the 5 star we stayed at in London for part of the trip.
Stayed 3 nights in Oct 2024

6/10 Okay

Brian

Does what it says on the tin. Perfectly satisfactory budget hotel in easy to find location with parking below.
Stayed 1 night in Oct 2024

4/10 Poor

michael

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff did not want to help with changing dates for booking at my fault but got onto it in 5 mins of making booking which they said contact Expedia for booking change then got AI which wanted to charge me more for booking so I lost 250.00 dollars for a simple mistake on my behalf but admitted it was my fault. As pensioners that is a lot of money to loose also not happy with Expedia as they can see I've booked a lot of hotels through them
Stayed 1 night in Sep 2024

10/10 Excellent

Sherie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very courteous and ensure my stay went well. My room was very clean. I had no concerns with noise.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Randy

Stayed 1 night in Sep 2024

10/10 Excellent

Virginia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and quiet. We purchased the breakfast for the next morning. The breakfast was cold. The hotel needs to figure out a way to keep breakfast warn. Cold pancakes and eggs dont cut it.
Stayed 1 night in Sep 2024

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved thisnhotel overlooking the canal
Stayed 3 nights in Aug 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Jan Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Sep 2024

8/10 Good

Ashok

Liked: Staff & service, property conditions & facilities
Checking in was quick and hassle free, all the staff were very helpful. Room was clean and comfortable.
Stayed 1 night in Aug 2024

8/10 Good

Roberto

Liked: Cleanliness, staff & service, amenities
Really good stopover hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful friendly staff
Stayed 1 night in Jun 2024

10/10 Excellent

Elda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous breakfast! Good air conditioning. Very clean property.
Stayed 1 night in Aug 2024

4/10 Poor

ALEX, NORTHVILLE

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
There was a bad food smell on my floor for the entire 6 days stay. I dont think it is worth the price per night. I saw better hotels in better areas for cheaper rates
Stayed 6 nights in Aug 2024

8/10 Good

Raeesah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay. Nice clean hotel. One thing to note is planes flying overhead as the airport is not too far.
Stayed 1 night in Jun 2024

10/10 Excellent

MIR-SAEID

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very good
Stayed 1 night in Aug 2024

10/10 Excellent

Jay

Liked: Cleanliness, amenities, property conditions & facilities
I spent 9 nights. I had an excellent experience in general. Breakfast was great. My room was spacious and had everything I needed. The location of the hotel was also good.
Stayed 9 nights in Jul 2024

8/10 Good

Sridhar

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 5 nights in Aug 2024

10/10 Excellent

Lisa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were fantastic helping us with a 2am check in after a cancelled flight at Heathrow, Thankyou!
Stayed 1 night in Aug 2024

8/10 Good

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
It is very good to see the grand union canal from the lift. The carpet on the 3rd floor corridor is garish and looks tired, could be changed.
Stayed 3 nights in Jul 2024

10/10 Excellent

Heidi Jo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff. Comfy beds. Great water pressure. Clean and quiet.
Stayed 1 night in Jul 2024