Holiday Inn Brentford Lock, an IHG Hotel, near Royal Botanic Gardens and Twickenham Stadium offers a relaxing retreat with a coffee shop/cafe and The Open Lobby restaurant. Enjoy the gym, bar, dry cleaning/laundry services, multilingual staff and 24-hour front desk. Guest reviews rave about the helpful staff.
Located in Syon, a neighbourhood in Brentford, Holiday Inn London Brentford Lock by IHG is in a rural area and on the waterfront. The area's natural beauty can be seen at Royal Botanic Gardens, Kew and popular attractions include London Eye and Thorpe Park. Chessington World of Adventures and LEGOLAND® Windsor are not to be missed. Visit our Brentford travel guide
Commerce Road, Brentford, England, TW8 8GA
What's nearby
Syon Park
3 min walk - 0.3 km
Syon House
3 min walk - 0.3 km
Royal Botanic Gardens, Kew
9 min walk - 0.8 km
Thames River
9 min walk - 0.8 km
Boston Manor Park
9 min walk - 0.8 km
Getting around
Boston Manor Underground Station
4 min drive
Brentford Station
11 min walk
Heathrow Airport (LHR)
29 min drive
Restaurants
Galata Pera
12 min walk
Sam’s Larder
5 min walk
The Black Dog Beer House
11 min walk
GAIL's Bakery
5 min walk
Coach & Horses - Isleworth
8 min walk
About this property
Holiday Inn London Brentford Lock by IHG
Upscale hotel near Twickenham Stadium
Located close to Royal Botanic Gardens, Kew, Holiday Inn London Brentford Lock by IHG provides a terrace, a coffee shop/cafe and dry cleaning/laundry services. The on-site restaurant, The Open Lobby, offers breakfast, lunch and dinner. In addition to a bar and a gym, guests can connect to free in-room WiFi.
Additional perks include:
Buffet breakfast (surcharge), self-parking (surcharge) and multilingual staff
A ballroom, luggage storage and a TV in reception
Wedding services, smoke-free property and concierge services
Guest reviews give top marks for the helpful staff
Room features
All 134 rooms offer comforts, such as 24-hour room service and pillow menus, as well as perks, such as laptop-friendly workspaces and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
More amenities include:
Hypo-allergenic bedding and free cots/infant beds
Bathrooms with shower/bath combinations and free toiletries
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transport
Height restrictions apply for on-site parking
Covered parking on site (GBP 17 per night)
Limited on-site self parking
Wheelchair-accessible parking available
Food and drink
Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 13.95 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Snack bar/deli
Restaurants on site
The Open Lobby
Things to do
Gym
TV in common areas
Family friendly
In-room cot
Laundry facilities
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Wedding services
Business services
12,745 square feet of conference space
6 meeting rooms
Business centre
Outdoors
On the waterfront
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
2 children, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cots are available on request at the property
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: from approximately GBP 13.95 per person
Covered self-parking fee: GBP 17 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Brentford Holiday Inn
Brentford Lock
Brentford Lock Holiday Inn
Holiday Inn Brentford
Holiday Inn Brentford Lock
Holiday Inn Brentford Lock Hotel
Holiday Inn Lock Hotel Brentford
Holiday Inn Brentford Lock
London Brentford Lock By Ihg
Holiday Inn Brentford Lock an IHG Hotel
Holiday Inn London Brentford Lock by IHG Hotel
Holiday Inn London Brentford Lock an IHG Hotel
Holiday Inn London Brentford Lock by IHG Brentford
Holiday Inn London Brentford Lock by IHG Hotel Brentford
Frequently asked questions
Is Holiday Inn London Brentford Lock by IHG pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Holiday Inn London Brentford Lock by IHG?
As of 7 Mar 2026, prices found for a 1-night stay for 2 adults at Holiday Inn London Brentford Lock by IHG on 13 Mar 2026 start from ₹7,794, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Holiday Inn London Brentford Lock by IHG?
Self-parking is available for GBP 17 per night.
What time is check-in at Holiday Inn London Brentford Lock by IHG?
Check-in start time: 2:00 PM; check-in end time: anytime.
What time is check-out at Holiday Inn London Brentford Lock by IHG?
Checkout is at 11 AM.
Where is Holiday Inn London Brentford Lock by IHG located?
Located in Syon, this hotel is 2.8 mi (4.5 km) from Twickenham Stadium and 2.8 mi (4.6 km) from Royal Botanic Gardens, Kew. Harrods and Wembley Stadium are also within 9 mi (15 km). Boston Manor Underground Station is 26 minutes by foot and Brentford Station is 11 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Holiday Inn London Brentford Lock by IHG Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
7.8
Location
8.8
Staff & service
8.8
Property conditions & facilities
Rating 10 - Excellent. 549 out of 1003 reviews
10 - Excellent
549
Rating 8 - Good. 322 out of 1003 reviews
8 - Good
322
Rating 6 - Okay. 78 out of 1003 reviews
6 - Okay
78
Rating 4 - Poor. 25 out of 1003 reviews
4 - Poor
25
Rating 2 - Terrible. 29 out of 1003 reviews
2 - Terrible
29
Reviews
10/10 Excellent
Jo
6 Dec 2025
Liked: Cleanliness, staff & service, amenities
Hotel was clean and festive and the rooms lovely and big, clean and well Sri Kes with tea / coffee. Beds very comfy.
Breakfast choice good, food could have been warmer. Room very hot and duvet too heavy (used to 7tog at home). Shower great although would have preferred seperate to bath. All staff were very polite and friendly. Good choice for Kew as able to walk from hotel.
Good location. Decent room. But reception tried to charge me extra for breakfast which I’d already paid for and lift completely broke whole stay- high rise building.
Graham
Stayed 1 night in Nov 2025
10/10 Excellent
Erika
29 Jul 2025
Liked: Amenities
Nice location with restaurants and convenience stores nearby and a great view and the staff were friendly and helpfull
Good location. Nice views of the canal. Close to pubs and restaurants. Close to Airport.
Really helpful staff especially at breakfast which makes a huge difference to your stay.
Room was clean, bathroom toilet didn't flush properly. Only one elevator was working upon arrival and remained out of order when we returned from tour 12 days later making it very difficult for visitors to get around. Otherwise very comfortable stay.
Truly enjoyed the location in charming Brentford Lock. Our room had a lovely balcony view of the canal and was very comfortable. The breakfast was also excellent.