Search Hotels Near Festival Leisure Park, Basildon

"Parking easy and friendly staff"

"To be fair the room was reasonably clean, however due to the poor decor, it felt like the room was less clean than it probably was. The staff were not there on arrival, and we were unable to book in using the electronic booking in system, and we had to wait for the receptionist to return in order to do so. The receptionst claimed that this was because we only reserved the room an hour ago. However, a gentleman who reserved his room 3 days before had the same issue. We were charged £2.50 for parking. I felt that this was unexceptable as the hotel owned the car park area. Totally unacceptable. The bedding, in my opinion, was a little tired, and grubby. "

"Great hotel with a great receptionist, very polite, friendly and helpful. The room was very clean, tidy and in keeping with the hotels luxurious theme. Parking was easy too. The bed was too comfortable that I overslept and missed breakfast."

"Nothing wrong with the hotel per say, the pre-requisite of checking in takes longer than it needs to be and the inital deposit for the room (incase you charge anything back to it) is not very forthwith considering its £100 which is on the costly side for a deposite. Im still waiting for it to be released back to me. A simple card check would have suffied. Unfortunately the spa facilities were closed during my stay."

"Excellent food in the restaurant and very helpful staff"

"Clean and tidy room. Bar was a bit loud and busy."

"Great "

"Convenient, quiet. "