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"I have been twice in this property, they recognize me as return customer. Very friendly staffs abd beautiful scene from my room"

"Suite 1211 is excellent!"

"Good location. Clean enough needs a bit of attention though. No hot water for two days although told to run the tap for half am hour. I refrained from that."

"Service is amazing, property is a bit on the older side but they seem to have constant maintenance. It’s the perfect place for kids under the age of 9, lots of fun activities. The only big downside for me, cause I’m a foody, is their food. Wasn’t very tasty, and restaurant options around it are not too close by. "

"Excellent customer service! All staff in general, and shout out especially to Rizki at the reception desk who assigned us room with wonderful view, and Aulia at the breakfast room who went extra mile to respond to our feedback on salty food and spoiled fruit, and talked to the chef. The day after these things improved. Wonderful!"

"This was by far the best experience I have had staying at a hotel. The service was highly personal and attentive to every detail - especially breakfast each morning was a delight with excellent service by the waiters. Especially would like to Leo and Niwan. The front desk was also exceptionally attentive and personalized in its service - would like to highlight Winnie. Staying there again every time I am back in Bandung! "

"All great. Definitely will come back. "

"Clean and new property Perfect if you want to have a getaway. "

"One of the best hotels I've ever stayed in. I love Sheraton in general. But this particular Sheraton makes me feel so homey and comfortable. Beautiful decoration, spacious room, comfy bed, clean bathroom with lots of amenities, literally I can find everything I need in the bathroom. Friendly and helpful staff. I love the smell of the lobby area. They had this very nice smell coming out of their aromatherapy diffuser. They gave a yummy welcome drink too as you checked in. Too bad I only stayed for a night. I will come back and stay longer next time. "