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"I think the unbending and unaccommodating staff and management overshadow any potential rating for the overall hotel appearance. As many of us are aware there is a war going on right now, and I had to leave one day after arriving due to work, obligations as a result, and the hotel did not try nor care to accommodate me for a refund, they told me turkey was safe (two days later a missile headed for Turkey had to be shot down!! All they cared about was keeping my money) Additionally, I had to complain several times that my room that I spent almost $1000 for three nights smelled like smoke!! And the only excuse that I got was somebody may have been on the balcony smoking!! Unacceptable on so many levels!! "

"Gym was good - the golf simulator didnt work"

"Extremely happy with our stay at the Sultanhan Hotel. Rooms are big and clean. Fantastic location but by far, what shines the most at this the hotel, is the friendliness of the staff. Definitely a place we will chose again if we come back to Istanbul. The restaurant is also great. "

"A"

"Great price great staff great amenities!!!"

"Always happy to stay here, staff never fails me, always go above and beyond, the fact that it was Ramadan they still came around and gave us water day and night with a little snack. Very caring and considerate. Thank you. I am now a member ☺️"

"Good"

"Room 1804 ​I had a mixed experience during my recent stay at the CVK Park Bosphorus Hotel Istanbul. There were several highlights, but one persistent issue significantly impacted the stay. ​The Highlights ​Outstanding Service: The staff were truly wonderful. From the moment we arrived, everyone was incredibly friendly, welcoming, and professional. ​Prime Location: You really cannot beat the location. It is central, convenient, and makes exploring Istanbul very easy. ​The Downside ​Unfortunately, we encountered a frustrating issue with the drainage in our bathtub. After every shower, the water simply would not drain, leaving us standing in pooled water. ​While we brought this to the staff's attention early on, the problem was never resolved. Despite the issue being reported, it continued throughout the entirety of our stay. For a hotel of this caliber, I expected a much quicker resolution to a basic maintenance matter."

"We had a comfortable stay they were interested, it was in a very central place in terms of location"