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"Stayed the night before our flight home. Very lovely staff helping with checking kiosk. Kiosk printed info slip, breakfast vouchers, and our room keys. Super convenient. Dinner at The Tradewinds in the hotel was excellent. Also many options for food and shopping within Terminal 3. Highly convenient. "

"Clean room, great staff, "

"Good location and access to airport bus is a plus"

"Very compact and basic hotel but with good metro and public bus access"

"Hotel is centrally located in Shinagawa, with a close connection to the train station. I stayed in the main tower in a non smoking room. Size of the room was fine, consistent with Japanese standards. However, air conditioning was lacklustre as the room felt hot during my stay. "

"Staff are nice ."

"No breakfast "

"Very clean room, breakfast was fantastic and changed slightly each day. Super efficient check in and check out. The shuttle runs very frequently. Stayed for the first 2 days of my trip to adjust to the time change. Bed was very stiff but I think that’s common in Japan. Air conditioning worked great. Lawson in the lobby made getting snacks very convenient. Would recommend. "

"Amazing location, great staff. Really enjoyed our stay "