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"Staff members are really amazing. Breakfast is great!"

"It was great. The hotel had all the amenities we needed, room was well equipped and clean and the bathroom and shower were awesome. Its at a really nice location and close to a lot of restaurants."

"Staff was very friendly and helpful. Room was clean and good location."

"We had a fantastic stay! Thank you "

"Great spot to do a layover . Took the stress out of trying to fly in to Tokyo from SFO and connect domestic on JAL to Okinawa in the same day. Who wants an 18 hour travel day when you can relax in nice accommodations, have a great meal , a relaxing soak and then fly out early in the morning. Planning on doing this every time we go to Okinawa. Pro tip : go to the Onsen early. Not sure why but the Onsen got super busy in the evening. So many travelers crashed out asleep on the lounge chairs made it tough to find a spot to relax after the soak. "

"It was our 2nd time around and did not disappoint. Brought our family this time to visit. Will stay again when we go back to Tokyo. We love the area and the convenience it brings. "

"Great hotel located across the street from Shinagawa station. "

"All good except more variety restaurants at the vicinity will be better."

"Love it! Large and clean rooms! Nice staff! The neighbourhood is very safe and quiet. 5 min walk to the train station. There's a convenience store next to the hotel. "