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Rizzan Sea Park Hotel Tancha Bay

4.0 star property
Escape to this family-friendly haven where water sports meet rejuvenating treatments. Unwind by the pool or explore nearby beaches.

Choose dates to view prices

Near Tiger Beach, Rizzan Sea Park Hotel Tancha Bay offers an upscale retreat with a grocery store, a relaxing spa offering reflexology and facials, and 7 restaurants serving breakfast to dinner. Indulge in the resort's pools with waterslides or unwind on the sun-kissed beach near Sun Marina Beach; previous guests rave about the helpful staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is ₹13,455
₹16,630 total
17 Jul - 18 Jul

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Run of House (Children ages 3-5 required 2200JPY/night fee at property)

In-room safe, desk, soundproofing, iron/ironing board

Run of House (Children ages 3-5 required 2200JPY/night fee at property)

  • Sleeps 5
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, Non Smoking, Ocean View (Ages3-5 pay 2200JPY/night at property)

A hotel room with two beds, a desk, a chair, a lamp, and a large window offering a view of the beach.

Standard Room, Non Smoking, Ocean View (Ages3-5 pay 2200JPY/night at property)

8.4 out of 10
Very good
(56 reviews)
  • Ocean view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, Ocean View, Corner (Ages3-5 pay 2200JPY/night at property)

A hotel room with a large bed, two bedside tables with lamps, a TV, a sofa, and a view of the beach.

Room, Ocean View, Corner (Ages3-5 pay 2200JPY/night at property)

8.6 out of 10
Excellent
(10 reviews)
  • Ocean view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Single Beds OR 4 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, Non Smoking, Ocean View (Ages3-5 pay 2200JPY/night at property)

A hotel room with two beds, a desk, a chair, a TV, and a view of the sea.

Deluxe Room, Non Smoking, Ocean View (Ages3-5 pay 2200JPY/night at property)

8.6 out of 10
Excellent
(27 reviews)
  • Ocean view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, Non Smoking, Mountain View (Ages3-5 pay 2200JPY/night at property)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, Non Smoking, Mountain View (Ages3-5 pay 2200JPY/night at property)

7.6 out of 10
Good
(38 reviews)
  • Mountain view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, Non Smoking, Mountain View (Ages3-5 pay 2200JPY/night at property)

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room, Non Smoking, Mountain View (Ages3-5 pay 2200JPY/night at property)

8.6 out of 10
Excellent
(12 reviews)
  • Mountain view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Corner Room, Mountain View, Non Smoking (Children ages 3-5 required 2200JPY/night fee at property)

In-room safe, desk, soundproofing, iron/ironing board

Corner Room, Mountain View, Non Smoking (Children ages 3-5 required 2200JPY/night fee at property)

8.4 out of 10
Very good
(7 reviews)
  • Mountain view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Single Beds OR 4 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Green View Twin Room

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Green View Twin Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Standard Ocean View Twin Room

In-room safe, desk, soundproofing, iron/ironing board

Standard Ocean View Twin Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Corner Green View Room

In-room safe, desk, soundproofing, iron/ironing board

Corner Green View Room

  • Sleeps 5
  • Free Wi-Fi

View all photos for [Renovated] Standard Room, Non Smoking, Ocean View (Ages3-5 pay 2200JPY/night at property)

A hotel room with two beds, a view of the ocean, a small table with flowers, and a seating area with a chair.

[Renovated] Standard Room, Non Smoking, Ocean View (Ages3-5 pay 2200JPY/night at property)

  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for [Renovated] Standard Room, Non Smoking, Mountain View (Ages3-5 pay 2200JPY/night at property)

A hotel room with two beds, a wooden headboard, and a wall with vertical panels.

[Renovated] Standard Room, Non Smoking, Mountain View (Ages3-5 pay 2200JPY/night at property)

  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for [Renovated] Deluxe Room, Non Smoking, Ocean View (Ages3-5 pay 2200JPY/night at property)

A balcony with a view of the sea, a round table with a floral arrangement, and white lounge chairs.

[Renovated] Deluxe Room, Non Smoking, Ocean View (Ages3-5 pay 2200JPY/night at property)

  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for [Renovated] Deluxe Room, Non Smoking, Mountain View (Ages3-5 pay 2200JPY/night at property)

A hotel room with a large window, a bed, a TV, and a small table with a vase of flowers.

[Renovated] Deluxe Room, Non Smoking, Mountain View (Ages3-5 pay 2200JPY/night at property)

  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for [Renovated]Standard Room Double Bed, Non Smoking, Ocean View (Ages3-5 pay 2200JPY/night at property)

A hotel room with a bed, a seating area with a table, and a view of the ocean.

[Renovated]Standard Room Double Bed, Non Smoking, Ocean View (Ages3-5 pay 2200JPY/night at property)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for [RenovatStandard Room Double Bed, Non Smoking, Mountain View (Ages3-5 pay 2200JPY/night at property)

A hotel room with a large bed, a seating area with a view, and a window overlooking a green landscape.

[RenovatStandard Room Double Bed, Non Smoking, Mountain View (Ages3-5 pay 2200JPY/night at property)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for [Renovated] Deluxe Room Double Bed, Non Smoking, Ocean View (Ages3-5 pay 2200JPY/night at property)

A hotel room with a large bed, a small round table, a sofa, and a view of the ocean.

[Renovated] Deluxe Room Double Bed, Non Smoking, Ocean View (Ages3-5 pay 2200JPY/night at property)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for [Renovated]Deluxe Room Double Bed, Non Smoking, Mountain View (Ages3-5 pay 2200JPY/night at property

A hotel room with a large bed, a small table, a chair, and a balcony with a view.

[Renovated]Deluxe Room Double Bed, Non Smoking, Mountain View (Ages3-5 pay 2200JPY/night at property

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About the area

Located in Onna, Rizzan Sea Park Hotel Tancha Bay is on the beach. Nakadomari Site and Iha Castle Ruins are notable landmarks, and the area's natural beauty can be seen at Tiger Beach and Sun Marina Beach. Travelling with kids? Don't miss Ryukyu Mura. Looking to get your feet wet? Scuba diving, snorkelling and parasailing adventures can be found near the property. Visit our Onna travel guide
View more Resorts in Onna
Map
1496 Tancha, Kunigami, Onna, Okinawa-ken, 904-0496

What's nearby

  • A beach with clear turquoise water, white sand, and green vegetation in the foreground.
    Okinawakaigan Quasi-National Park
    1 min walk - 0.0 km
  • A cave with a stream flowing through it.
    Blue Cave
    21 min drive - 10.2 km
  • Sun Marina Beach
    8 min walk - 0.7 km
  • Tiger Beach
    11 min walk - 1.0 km
  • Tanicha Beach
    14 min walk - 1.2 km

Getting around

  • Naha (OKA)
    63 min drive

Restaurants

  • リザンシーパークホテル 谷茶ベイ
    1 min walk
  • Cezars Kitchen
    7 min drive
  • うむさんの庭
    15 min walk
  • シーサイドレストラン 谷茶ベイ
    1 min walk
  • 琉球BBQ Blue
    17 min walk

About this property

Rizzan Sea Park Hotel Tancha Bay

  • Upscale family-friendly resort near Tiger Beach
  • Located close to Sun Marina Beach and Yaka Beach, Rizzan Sea Park Hotel Tancha Bay provides a corner/local shop, a terrace and shopping on-site. Indulge in reflexology, a facial and a manicure/pedicure at the on-site spa. At the 7 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and Japanese cuisine. In addition to mini golf and a garden, guests can connect to free in-room WiFi.
  • Other perks at this resort include:
    • A seasonal outdoor pool and an indoor pool, along with a waterslide and sunloungers
    • Buffet breakfast (surcharge), an outdoor tennis court and self-parking (surcharge)
    • A water park (surcharge), luggage storage and a ballroom
    • Wedding services, beach towels and motorised watercraft on-site
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 826 rooms have comforts such as air conditioning, as well as perks such as free WiFi and safes.
  • More amenities include:
    • Bathrooms with toilets with electronic bidets and shower/bath combinations
    • 32-inch flat-screen TVs with digital channels
    • Lanais, fridges and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 500 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 3,278 for adults and JPY 2,068 for children
  • 3 bars/lounges
  • 7 restaurants
  • Snack bar/deli

Restaurants on site

  • Blue Lagoon
  • Mandarin Court
  • Prashanti
  • Shichifuku
  • Tancha Bay

Things to do

  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Mini golf
  • Outdoor pool
  • Outdoor tennis court
  • Personal motorised watercraft
  • Playground
  • Sauna
  • Shopping
  • Water park
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • Lift

More

  • 1 building
  • 10 floors
  • Ballroom
  • Built in 1993
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property's rates are based on occupancy; all guests 6 years and older are considered adults and are charged accordingly. Fees may be incurred if the number of guests checking in varies from the number established at booking.

Renovations and closures

The property will be renovating from 20 April 2026 to 15 July 2026 (completion date subject to change). The following areas are affected:
  • Lobby
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are available for JPY 3300 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Child's club card: JPY 2200 per night, (from 3 to 5 years old).

We have included all charges provided to us by the property.

This property’s mandatory club card fee for children comprises the facility usage fee. Payment is collected at the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 3278 for adults and from JPY 2068 for children
  • Self-parking fee: JPY 500 per day
  • Rollaway bed fee: JPY 3300 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
The seasonal pool will be open from April to October
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is recommended for transport to and from this property
Guests under 3 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
Guests with tattoos are not able to use the on-site public bathing facilities

Frequently asked questions

Does Rizzan Sea Park Hotel Tancha Bay have a pool?

Yes, this property has an indoor pool, an outdoor pool and a children's pool.

How much does it cost to stay at Rizzan Sea Park Hotel Tancha Bay?

As of 11 Jul 2026, prices found for a 1-night stay for 2 adults at Rizzan Sea Park Hotel Tancha Bay on 17 Jul 2026 start from ₹13,455, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Rizzan Sea Park Hotel Tancha Bay pet-friendly?

No, pets are not allowed at this property.

How much is parking at Rizzan Sea Park Hotel Tancha Bay?

Self-parking is available for JPY 500 per day. Limited spots are available.

What time is check-in at Rizzan Sea Park Hotel Tancha Bay?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Rizzan Sea Park Hotel Tancha Bay?

Checkout is at 11:00 AM.

Where is Rizzan Sea Park Hotel Tancha Bay located?

Nestled on the beach, this Onna resort is within a 15-minute walk of Tiger Beach and Sun Marina Beach. Nakadomari Site and Iha Castle Ruins are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Rizzan Sea Park Hotel Tancha Bay Reviews

8.6

Excellent

8.4

Cleanliness

8.2

Amenities

8.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 520 out of 1007 reviews
Rating 8 - Good. 328 out of 1007 reviews
Rating 6 - Okay. 110 out of 1007 reviews
Rating 4 - Poor. 33 out of 1007 reviews
Rating 2 - Terrible. 16 out of 1007 reviews

Reviews

Verified

10/10 Excellent

Suki

Liked: Cleanliness, staff & service, amenities
Nice staff Excellent breakfast
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Ellen Quintos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is so approachable and very nice place
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and lots to do
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Phyo

Liked: Cleanliness, property conditions & facilities
Very good ,friendly staff.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and had all the amenities necessary for our stay.
Stayed 5 nights in Oct 2025
Verified

4/10 Poor

Michaela

Disliked: Cleanliness, property conditions & facilities
Not impressed. The photos make it look so much nicer. In reality it is dated, musty, carpets and bedding are stained, facilities are not well maintained. We were grateful to have the indoor pool due to the weather but I would have chosen a different hotel had I seen real images upon booking.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

gene

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Adiel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Very friendly staff as most Okinowans are. Rooms were very spacious and clean. Hotel has several restaurants and gift shop options. Breakfast was excellent with about 100 food options to pick from each morning. I recommend the Japanese only breakfast. Beach was gorgeous and right next to the hotel. Parking costs 500 yen per day. Indoor pool was large and clean. There are many other amenities.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Good value, nice buffet breakfast, great ocean view from the room! The facilities are not new, but the staff is friendly and English-proficient, and there were no surprises. Definitely need a car.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice, I loved the attention to customers, especially that of Raizza (I don't know if that's how it's written but a nice and friendly person) the breakfast is very varied and free; all the staff very respectful and attentive; the wonderful pool of immense and with the warm water; the views of its impressive windows; I would definitely visit them again 🙂
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s nice, a little outdated. The shops and restaurants are convenient. Good resort for families.
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Miranda L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it! Great service, beautiful beach, wonderful time.
Stayed 4 nights in May 2025
Verified

8/10 Good

Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally very good family hotel and recommended. Food was excellent! Rooms feel a bit nostalgic in a good way. Radio bath 80ies style - may need a revamp and modernized in a couple of years.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Todd Michael

Liked: Cleanliness, amenities, property conditions & facilities
Quite beautiful location on a great bay and beach, easy walk to snorkeling, outstanding food in the restaurants on site. Great shopping on site at the same cost as anywhere on the island. Zukeyama was a short 15 minute walk to the south of this resort which was an absolute delightful Japanese restaurant operated by husband and wife, best sashimi I’ve eaten in many years.
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Heather

Liked: Staff & service, room comfort
3 night stay with family. Great location for exploring the island if you have a car to get around. Hotel has lots to offer with stores etc. staff are lovely. Lots of families with small kids. The hotel itself is dated but comfortable.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Scot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’m impressed with the facility given the price point i got. The included meals were nice, and the staff incredibly friendly. There were certainly some updates that could be made, but it was a great value and location, and I would definitely consider staying again if I were to return to Okinawa.
View from room.
View down the beach.
View of breakfast buffet by the ocean.
Stayed 14 nights in May 2025
Verified

8/10 Good

Jack

Liked: Staff & service, amenities
Room had a 5ft stain on the carpet and was quite dated. Other than that for the price you really can’t complain. Nice seaside resort with great views and a decent amount of activities. Keep in mind they do charge for almost everything, but prices aren’t majorly expensive. Girlfriend and I had a great time. Cheers
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Alexander

Liked: Amenities
Very nice, all activities are sold separately
Stayed 8 nights in Apr 2025
Verified

8/10 Good

Kayleigh

We really like that it included a breakfast buffet or a lunch buffet and that it gave you $1000 credit if you decided not to have your room cleaned every day that allowed us to sign up for kid activities. We wish that so much of the things weren’t an extra charge. We would’ve rather stayed at a place that everything was included all the kid activities.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Kalvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A much older building and electrical and furniture is old. Gives a 80s feel. Rooms are large and spacious. Everything is pretty clean. The food options are great, especially with breakfast or lunch buffet included each day. It's great value and an overall fun experience. Lots of kids and families, so it can get pretty loud. Very family friendly. But if you want a quiet and less people environment, might not be for you during peak season. Beach access is very easy and extremely beautiful.
Stayed 3 nights in Oct 2025
Verified

4/10 Poor

Grace

Disliked: Cleanliness, property conditions & facilities
Hotel staff was very friendly. The view of the ocean was very good. Pool was fun. But the room was dated, and not very clean. Bedbugs. First time having bedbugs in my room from travel. Everyone was bit.
Stayed 1 night in May 2025
Verified

4/10 Poor

Amanda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was not as shown in pictures. Large carpet stains, dirty fridge, stained duvet covers, weird room and hallway smell with suspected mold in wall. The staff were great and did their best. Food was okay but we often seen dirty dishes in the clean piles(at buffets). Midway through our week stay my husband and kids all came down with an 24hour stomach bug. I suspect food poisoning. Absolutely everything was a charge(i.e beach chairs, life jackets (which had to be used for snorkelling), etc. Perhaps we overpaid but based on this property being rated as a 4star, we were very disappointed. I never leave these types of reviews as I am content with a great view and clean room. The view and beach was fantastic, just be sure you show up with the right expectations or book elsewhere! I would rate this property as a 2 star at best.
Stayed 8 nights in Jul 2025
Verified

10/10 Excellent

Gus Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at Rizzan. The roooms are a little dated, but they are renovating. Wonderful amenities on site.
Stayed 7 nights in May 2026
Verified

6/10 Okay

Teena

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Spend your money elsewhere. Hands down the worst hotel I’ve ever stayed in. Repetive breakfast food. Extra charge for EVERYTHING. Staff at pool aqua center are awful. Do not speak English but will laugh and make fun of you. If I could’ve gotten a refund I would have left this raggedy hotel much sooner. Cleaning crew nice. Everyone else needs to take some training on customer service!
Stayed 5 nights in Jun 2026
Verified

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast menu was amazing and the price was great. I wish I had stayed longer.
Stayed 1 night in Apr 2026