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"We loved our stay at Renaissance. We definitely recommend the all-inclusive option. The staff was super friendly, helpful, and welcoming (shout out to Thalia, who helped us with a car rental!). There were always chairs at the beach. The grounds are beautiful, and the location is great for walking to town (though, you'll want a car to get to any of the amazing beaches on the island). "

"Homey feel"

"Constant cleaning by many staff."

"Loved the hotel. Especially Trixie the hotel manager and a cat. "

"Excellent "

"Clean big toom, G reat staff , Kendria st the outside beach restaurant was so professional and accommodating. I loved our stay . My only complaint is the very loud music from the cruise ship area all night on Saturday night . I know it’s not the hotels fault but it was impossible to sleep. I enjoyed the hotel and would recommend it! "

"Great staff, friendly. Clean rooms. In walking distance to most things in Old San Juan."

"Staff was always friendly, respectful and helpful. Room at the Reef was clean and as advertised ! "

"Gorgeous hotel and pools, excellent restaurants! Super friendly staff! Super vibe! And clean. Excellent and warm experience… feels authentically Puerto Rican not just a big corporate hotel. "