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Fantastic stay, warm welcome from the staff, room was clean, sofa bed easy to set up with fresh sheets in place. The gym is amazing.

This was our second stay at the hotel - despite the below average reception experience the first time round - mostly due to the hotel's location right by the lake, which allowed us to go swimming in the lake as well as the pool without any hassle. As seen in other reviews, the maintenance team and cleaning team are super friendly, but the welcome at reception is definitely less than 5 star. From my experience, these difference between teams are usually linked to the (hiring) managers. I'd...

Great stay, loved it!! ❤️❤️

Very handy location after a long flight to Vancouver. Lovely room with a great view of the runway.

Perfect in every way

Very nice, super clean, very new. Comfy bed, nice bathroom gestures and lovely complimentary soft drinks and snacks in the shared space. I missed having no tea/coffee facilities in the hotel room. There were no cups/glasses either to be able to drink water. It would be fab to add those things to the rooms with creamers so that you don't need to get dressed to go get a coffee. A full length mirror would also be a great addition. Overall great as very comfy & quiet to relax in!

I arrived exhausted after a long journey from Scotland and the staff were very helpful on arrival and also helped me to transfer to a domestic airport for a further flight. There was a good selection at breakfast and the room and bathroom were exceptionally clean and well maintained. Would definitely recommend

Absolutely delightful place to stay and explore Victoria. The staff couldn’t have been more helpful and welcoming

Great central location to access waterfront and downtown. Suites were spacious and well equipped. Very comfortable bed and quiet location Good parking availability

Lovely hotel with good little kitchen area and breakfast included. Only downside was no changing facilities at the pool

Beautiful stay. Excellent accommodation at this independently owned hotel. Really nice atmosphere and stunning room with a view of the harbour. Aura restaurant is also a real asset at this hotel with delicious food.

Great hotel located in a very central location. Has underground parking which is a bonus. The hotel rooms are a little dated but this doesn’t affect the quality of the stay, and they were in the midst of some renovations when we stayed between the summer and winter busy periods. The beds are very spacious and comfortable, and the rooms are well-equipped. The staff at the hotel are very helpful and attentive. The heated outdoor pool and jacuzzi are a nice to have, especially after a long day of...

Loved our stay. Rooms were nice and cozy. The view from the room was amazing. Defo recommend this place.