Search Hotels Near Charline McCombs Empire Theatre, San Antonio

"Under construction so not very safe. Valet was not worth it. Called prior to booking to ask about extra deposits or charges and they said no but once checking in they asked for a deposit."

"Clean room Grest Staff"

"Very historic, charming, great atmosphere, perfect location. "

"Great location right on the river walk. Our room was very comfortable with a juliet balcony facing the river. The hotel has a nice restaurant and bar. My only complaint is the background music in the lobby, restaurant and bar was much too loud for comfortable conversation. When asked, they did turn it down slightly, but it was still too loud. "

"Overall experience started from the valet which set the rest of the mood. I had reserved three rooms expecting 3 car valet spaces, which we did get but you must expect that each car must have a different phone number which became a big deal with the valet staff. Their communication is poor and seemed inexperienced. Then we proceeded to check in. We reserved 2 of the 3 rooms specifically with River view. Following the advertisment and paying an extra fee, we expected to see the River. One room had no river view at all and the other was a small partial. See the pic attached that is advertised and received as “River view”. The second is a corner piece of the River and the pool was directly in front. It really was pool view rather than River which made the noise of screaming kids from inside the pool impossible to rest. When we presented the situation to the staff, they offered nothing in return; not even a credit of any kind for the extra we paid for the River view. Make sure you know what you’re getting before paying because that is what you’ll be stuck with. That was our experience. Hope you have a better one. "

"Large, clean"

"Great property and friendly staff! "

"Wonderful hotel! Walking distance from everything. Beautiful pool area. Love staying here. Will stay again. "

"Didn't appreciate the late check in and the rooms not being ready. Took 1.5 hours to get out room"