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There was a situation in my room on arrival. This was promptly dealt with. The management team were so apologetic & did everything to make amends. Their communication system within the team is a credit to Taj. They went the extra mile to ensure my stay was to Taj standards and it was. Remarkable service all round & quick mention to Kushi on the front desk. (#apple 27/05)

Overall, I would say that Taj was the best hotel that I’ve ever stayed in. The atmosphere, the building and the service was simply impeccable. Most importantly, was the room service, led by Mr Nawab Singh, who was ever so accommodating, welcoming and simply a gentleman. Would love to visit again.

The staff in this hotel care so much for the guests it's unreal. Having stayed in hotels the world over I can honestly say this is one of the top few and I would recommend staying here to family and friends, no questions asked. Our flight arrived slightly before the check-in time and we were accommodated, starting our stay. Housekeeping is second to none and the reception staff and room service are friendly and accommodative doing more than asked. We regularly visited Aangan the indian cuisine...

The property has a top location and superb staff . The hotel rooms are very well appointed , and high class all the way . The club room lounge was absolutely outstanding and worth the cost . A special mention to the manager of the lounge , Amit sharma , and the staff for making me feel so welcome . A warm thank you !

The Aloft hotel aerocity is a great hotel to stay. Very clean, safe, 5 minutes walk from worldmark . Staff are very hospitable. Restaurant is very spacious, great selection of food and the staff in restaurant are very hospitable. Housekeeping staff do a great job in keeping the rooms clean. Highly recommended hotel to stay when in Delhi. Only 20 minutes from the airport.

Had a one night stay here which was very enjoyable. Loved our room! Tip: Would recommend using Uber rather than the hotel taxi service which is ridiculously expensive for travel to the airport.

Older property but perfect. Clean comfortablw and 5* service

If you want a hotel that has all of the staff bowing and scraping before you ... they would probably blow your own nose given half a chance, then this the place for you. If you have more more money than sense and want to be obscenely pampered, then this is the place for you. If you want to spend a voyeuristic day looking at the opulence of the place and the at the over indulged guests, many of whom do not seem to have any idea how bizarre it all is, then this is the place for you. ...

We stayed two nights in December before going home after two weeks in India. The hotel was elegant, spacious and clean. The best words to describe our experience are "easy" and "pleasant". Easy because the staff took care of anything we needed with a smile. Pleasant because the space was gracious and accomodating.

Lovely location, staff were very helpful and rooms were of a very good quality.

V good

Very Professional and hospitable Would definitely recommend my friends and repeat my stay.

Great hotel and so welcoming when you walk in. Only wish the gluten free offerings could be improved for breakfast. On a positive was great to have gluten free spaghetti for dinner one evening. Overall the stay was fantastic and very close to the airpor.

Very friendly staff, amazing service and one of the best hotels in India we have stayed at. First time to India with 2 little children and a baby and we had no problems at all. Thank you for making our stay memorable.

Excellent stay. Room was beautiful clean and great facilities

Great experience :)

I am a regular visitor of this hotel as this is in the heart of New Delhi and cool place. This hotel is located nearby to big food joints, cinema halls markets and hospitals.

We arrived at 5am as our flight was cancelled, the manager allowed us to keep the room until 4pm free of charge and also included a complimentary breakfast. Both really appreciated after our delayed journey. In all excellent customer service.