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"Shangri-La Eros, New Delhi, is great 5-star hotel, which offers real service. I was only there for a day but I appreciated how the hotel treated its guests -- be it the front office, the concierge or the coffee shop. I had requested an early check in and as promised I got one despite checking in earlier than I had initially stated. Thanks very much to their Customer Sales service. "

"Very clean and understanding staff. Excellent continental breakfast."

"Very helpful staff!"

"We had an excellent stay.. wish we could spent more time there. "

"A lovely character building with many dining options within the facility. Lovely pool and gardens. All the team were willing to help to make the start memorable."

"Exce"

"The staff were great but I wish the construction noise was too much "

"Fantastic hotel and staff. Right from the moment I arrived, they took great care of us. The luggage was moved to our room and the staff explained everything. Room was clean and well maintained. There was a minor issue with the AC in the room not functioning effectively but was remediated soon once a complaint was made. Breakfast was excellent and featured various multi cuisine dishes ranging from South indian to American. Staff was quite friendly and helpful."

"Beautiful classic hotel "