- Liked: Amenities, property conditions & facilities
- Disliked: Staff & service
The experience wasn't something i would have expected from a chain hotel like this one ... Lemon tree carries a name which i feel wasn't reflected here , We actually had to checkout early because the conditions , The lobby was obnoxiously hot and it was 46 C in Delhi at the time there was no AC working , Check in Check out was whole another situation we had called in for Early checkout we were asked to pay which we very well did because , we had been driving for quite a long time and wanted to just go to our room and catch some sleep, to our surprise even after that we were kept waiting for more than 1 hour to check in , the way things were being dealt wasn't ideal there was no order that was being maintained Coming to the rooms , we booked a superior room which again as the name doesn't really reflect with the amenities that were provided , Room had a weird smell to it which even after mentioning to the staff wasn't taken care off. Thermostats were just there was showing purposes AC wasn't working On top of that our car was parked there for a couple hours in the morning the time we came back to leave there was a HUGE crack on our Windshield. Asking the Guard about it just a blunt reply and i Quote "I Know nothing about it there are other cars being parked here every single day , nothing happens to them ", All in all I Wouldn't recommend to anyone neither would I would like to go there ever, Better off at a Radisson or something with couple more dollars.