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The Royal Islander - An All Suites Resort

4.5 star property
Find your island oasis where beach volleyball meets delicious meals at one of four on-site restaurants.

Choose dates to view prices

The Royal Islander All Suites Resort, near La Isla Shopping Mall, offers a tropical retreat with a white sand beach and sun loungers. Enjoy the swim-up bar, poolside bar, grocery store, spa services including massages and 4 on-site restaurants while taking in breathtaking views of Delfines Beach. Previous guests rave about the helpful staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

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About this property

The Royal Islander - An All Suites Resort

  • Luxury family-friendly resort near Delfines Beach
  • Iberostar Cancun Golf Course is located near The Royal Islander - An All Suites Resort, which provides a swim-up bar, a poolside bar and a corner/local shop. With a beachfront location, sunloungers and beach volleyball, this resort is the perfect place to soak up some sun. Treat yourself to a massage at the on-site spa. Be sure to enjoy a meal at any of the 4 on-site restaurants. Enjoy on-site activities, such as volleyball and basketball. In addition to a terrace and shopping on-site, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
  • Other perks include:
    • An outdoor pool and a children's pool, along with pool umbrellas and a swim-up bar
    • Free self-parking and extended parking
    • Buffet breakfast (surcharge), free bike hire and 2 outdoor tennis courts
    • Express check-out, express check-in and a 24-hour front desk
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 179 individually furnished rooms offer comforts such as premium bedding and laptop-compatible safes, as well as amenities such as free WiFi and air conditioning.
  • Other conveniences in all rooms include:
    • Eco-friendly toiletries, shower/bath combinations and hairdryers
    • 43-inch HDTVs with cable channels
    • Wardrobes/cupboards, balconies and coffee/tea makers

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Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 25

Check-out

Check-out before 11 AM

Contactless check-out

Late check-out subject to availability

Late check-out fee: MXN 5000

Express check-out available

Special check-in instructions

Guests will receive an email within 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests staying on a Saturday night may need to change units. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to streamline this process.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 10000 per accommodation, per night
  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately MXN 260 for adults and from MXN 260 for children
  • Late check-out fee: MXN 5000 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Housekeeping is not available on Sundays and public holidays.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does The Royal Islander - An All Suites Resort have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is The Royal Islander - An All Suites Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Royal Islander - An All Suites Resort?

Self-parking and extended parking are free at this property.

What time is check-in at The Royal Islander - An All Suites Resort?

Check-in start time: 4 PM; check-in end time: midnight.

What time is check-out at The Royal Islander - An All Suites Resort?

Checkout is at 11 AM. Late checkout is available for MXN 5000 (subject to availability).

Where is The Royal Islander - An All Suites Resort located?

Nestled on the beach, this Zona Hotelera resort is within a 15-minute walk of Nichupté Lagoon and Iberostar Cancun Golf Course. Delfines Beach is 0.8 mi (1.3 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

9.2

Cleanliness

8.6

Location

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 565 out of 1000 reviews
Rating 8 - Good. 248 out of 1000 reviews
Rating 6 - Okay. 93 out of 1000 reviews
Rating 4 - Poor. 45 out of 1000 reviews
Rating 2 - Terrible. 49 out of 1000 reviews

Reviews

Verified

8/10 Good

Tayde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay.
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, food, staff, and hotel.
Stayed 4 nights in Mar 2023
Verified

10/10 Excellent

Emma Elisa

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect I enjoy staying there
Stayed 3 nights in Sep 2022
Verified

10/10 Excellent

Mikhail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time ...quite hotel .. a great place to relax and enjoy your vacation!
Stayed 7 nights in Nov 2022
Verified

10/10 Excellent

Cristhian

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property and amazing staff, the employees were just wonderful and the stay was nice and quiet.
Stayed 1 night in May 2023
Verified

10/10 Excellent

Theodor

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff, place and location
Stayed 8 nights in Jun 2023
Verified

10/10 Excellent

Luis Humberto

Liked: Cleanliness, staff & service, property conditions & facilities
Our first time staying here and it was awesome, all the staff was very friendly and helpful, they had lots of activities, the beach was perfect and close by.
Stayed 11 nights in May 2023
Verified

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Great vacation!
Stayed 4 nights in Jun 2023
Verified

10/10 Excellent

Mila Ivonne

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful ocean view, friendly staff.
Stayed 3 nights in Jun 2023
Verified

10/10 Excellent

OMAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is ver nice and all the personnel is very friendly!!
Stayed 5 nights in Mar 2023
Verified

10/10 Excellent

JASON

Liked: Cleanliness, staff & service, property conditions & facilities
affordable, family friendly, staff is friendly
Stayed 7 nights in Jul 2023
Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very relaxed and family friendly place.
Stayed 5 nights in Jun 2023
Verified

10/10 Excellent

Timothy A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family atmosphere with awesome staff…
Stayed 7 nights in Oct 2022
Verified

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great resort. great amenities

it was an amazing stay the resort has all the amenities you would want. i would recommend this resort to anyone wanting to stay in Cancun
Stayed 4 nights in Dec 2022
Verified

10/10 Excellent

Adrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great little resort with a great pool system. The staff is very friendly and the food is fantastic!
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous staff who are all about making the guest feel like they are at their home away from home!
Stayed 7 nights in Jun 2023
Verified

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time at The Royal Islander.
Stayed 4 nights in Jun 2023
Verified

10/10 Excellent

Rifat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best possible resort experience.
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, very clean.
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location!
Stayed 7 nights in Jun 2023
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
it was a clean property and very friendly the employees.
Stayed 5 nights in Jun 2023
Verified

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet and enjoyable.
Stayed 4 nights in May 2023
Verified

8/10 Good

Gena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 4 nights in Jan 2023
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
I really liked the hotel it’s my first time and I will recommend it to all my friends and family.
Stayed 4 nights in Jun 2023
Verified

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms faced the ocean, service was speedy, questions answered quickly, beautifully maintained rooms, clean pool. A dream to stay there!
Stayed 2 nights in Apr 2023