Search Hotels in Burgwallen Nieuwe Zijde, Amsterdam

"Great location, beautiful surrounding atmosphere, great staff. Most friendly and helpful receptionist and staff ever, lovely and great first impression of hotel. Everything about the hotel was exceptional. It was clean, stylish, roomy with excellent service in where we had dinner. Food was good and great value for money and service was attentive and efficient. Room itself was well equipped and comfortable. I was very pleased with my stay. I hope to be back for a longer visit in the future."

"The Hotel is well placed and well run. The only downside is that the WiFi is very poor by modern standards"

"The room was up to date, clean and fully functional with the right temperature and comfortable beds and pillows. The staff friendly and efficient. The location just perfect as it's very central"

"I have stayed at this hotel many times over the years, which makes this review particularly disappointing. Unfortunately, the property has declined badly. I originally stayed one night and paid extra for an upgrade to Room 272. While that room already had issues, including an AC unit that sounded like a toilet flushing nonstop all night , it was still far better than what followed. After checking out, my meetings unexpectedly ran late, so I booked a second reservation through Expedia for an Executive Canal View King Room. Instead, I was downgraded to standard Room 160, despite there being over a €90 price difference between the room I booked and the room I received. Room 160 honestly should never have been sold. The carpet was heavily stained, the floor lamp broken, the bathroom ceiling covered in visible mold, and the door chipped and damaged. The entire room felt dirty, neglected, and worn out. What made it worse was the handling by Assistant Front of House Manager Konstantinos Gkourovanidis. Instead of speaking to me directly, despite sitting only steps away from the front desk, he instructed staff to offer a €50 discount, less than the downgrade difference alone. When I insisted he speak with me, there was no apology, empathy, or accountability. The interaction felt defensive and arrogant throughout. I own a Small Luxury Hotel and a hotel consulting company, and what shocked me most was not just the condition of the room, but the complete lack of professional guest"

"Good room for single travler"

"Not applicable "

"Fast and efficient check in, good location close to airport/ train station. Room was on the compact side, never stayed in a room before without a fully partitioned bathroom/ toilet"

"The hotel bar has a nice selection. The hotel room carpet was filthy. It was a bummer that the hotel room was so lackluster. The breakfast was okay. When I checked in the staff didn’t notify me of breakfast hours so I missed out on one of the days."

"all right"