10/10 Excellent
Carmen
Travelled with partner
4 Jun 2023
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and clean breakfast room with very nice staff. Would have liked some variety in breakfast menu since we stayed for 10 nights. Overall, hotel staff was great. Would like to acknowledge Ms. Maria, who provided our housekeeping service, Mr. M. Moussa, Concierge and Mr. Bjorn, at front desk guest service. The three of them provided us courteous, professional and reliable service during our stay. Always eager to assist us. This hotel has an excellent location to access the bus/tram transportation service, seaport services, Amsterdam Centraal Train Sta. and city center shopping, restaurants and amenities. Our only deep dislike was our first impression when we arrived at the street that gives access to the hotel. There was vomit and a smelly dumpster located on the sidewalk, between the Police Sta. and the pathway to hotel entrance. Although we understand the hotel isn’t responsible for the aforementioned, in my opinion, these affects the hotel image.
Carmen
Stayed 3 nights in May 2023