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"The property is at a walking distance from the immigration and pedestrian entrance if entering from India border to Bhutan. The cleanliness can be improved and lighting. Room size was big and spacious however it was lacking lights (only had a blub on top and two bed lamps ). In bathroom the water taps were leaking and the shower head was tied with rubber packing and while adjusting the head I feared it might fall out or get broken completely. Staff was friendly, helping and well Natured."

"I really enjoyed my stay here. Close to the riverside walk, and markets. There is also a nice small monastery opposite the hotel. The staff is so friendly, and the food is wonderful. "

"Staff was all round exception from the restaurant to front desk to cleaning service."

"This hotel is in one of the best locations possible, by the gurgling river Paro, along which you can stroll at leisure after the brilliant high-tea the chefs here serve. The rooms are great, and the hospitality team led by the manager Ugyen Wangchuk (special mention to wait staff, Tashi Tobgay) is really good at their jobs. The whole kitchen staff led by Chef Satyajit and Rahi are so welcoming and good. Ugyen Dorji at the coffee shop is always ready with fun conversation. We really enjoyed the Chef’s hospitality and great cooking. We didn’t anticipate our trip to Bhutan to be a good food trip, but the chefs here have gone above and beyond to ensure we have a great time!"

"It's good"

"My stay at the Pema for a work meeting could not have been better. The staff are absolutely delightful and very professional. They work together in an excellent team and anticipate their guests’ needs with flair and skill. The food in the restaurant and bistro was excellent. "