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"Staff were very friendly and helpful. Room was clean and met all my needs."

"Ella at front desk was excellent. Room was huge and perfectly clean. Great location. Breakfast was amazing. "

"Mouldy shower. Small room, badly laid out bathroom. Chaotic breakfast room, breakfast offering so-so, dirty plates and cutlery everywhere because of tour group and staff can’t keep up. Machine coffee like dishwater Staff friendly and accommodating."

"Very well located and bit of a hidden gem. Good sized rooms, decent leisure facilities, and well staffed. But, terribly slow wifi (painfully slow). Lifts were being worked on during my stay (May 2026) and it was chaotic - to be expected, but hotel could have managed a bit better with pre communication to guests and signage about needing to push multiple lift buttons."

"Shower curtain was not long enough so that the rest of the bathroom got very wet."

"Great accommodation for the price , excellent location and brekky . Thank you"

"Great view of the Opera House if you select a room with a view. Not great amenities onsite."

"Nothing to add to our April review. The Grace is a well located, well maintained character hotel with helpful staff. "

"Pool,spa was out of use"