Search Hotels in Alum Rock, San Jose

"I had a fabulous time. We had a room right next to the pond. The garden was amazing. Even the ducks and the Koi fish seem to be friendly. This day exceeded my expectations and I will definitely stay here again."

"Room was clean but the grounds of the property were not, garbage on the ground everywhere, fingerprints on the windows, someone working on their car in the lot. Staff was efficient but not friendly. Great Turkish coffee nearby, "

"Room was OK a bit noisy with kids running around the halls unitl after 9pm. Breakfast a bit skimpy....no English Muffins to toast same eggs and pork sausage for 3 mornings straight. Do have a "magic pancake machine" but no butter only syrup."

"The facility was clean and quiet. The staff was the best. "

"Good area close to the airport close to the freeway dining areas nearby. staff is great. Price is good. Pet friendly. Clean rooms good amenities."

"I wanted to raise a couple of concerns regarding my stay, as the experience fell significantly below what I would expect from a four-star hotel. First, the $19 parking fee is difficult to justify given the complete lack of enforcement. After paying, I was not asked for a license plate number, and there appears to be no monitoring in place. This raises a fundamental question as to what the fee is actually for. In practice, it creates an unfair situation where guests who comply are charged, while others could easily park without consequence. Additionally, the hotel is located in an industrial area with abundant parking, which further makes this charge feel unreasonable. When I asked staff, the only explanation provided was that “it is Silicon Valley,” which is not a meaningful justification. Second, I was very surprised that there were no food or coffee options available after 11 a.m., even on a Saturday. I was unable to get even a basic hot latte, as staff stated they had already “filed the report.” For a hotel of this category, the complete lack of basic daytime service is unacceptable. Overall, these issues made the experience feel far below four-star expectations. I hope this feedback is taken seriously, and I would appreciate if you could address these concerns accordingly."

"Beds are very comfortable and the staff are amazing"

"I was disappointed with this Hilton Hotel, there was a cockroach in my bathroom. the carpet in the hallway were dirty snd smelled like pee. There were unhouse people in the parking lot. "

"Excellent breakfast and clean rooms!"