Ratings based on 42 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
for Couplesby May from Singapore
Just for the hot spring bathPosted 05-Mar-2014
Not too far (about 15 mins walk) from the MRT station. All ok except the bed is slightly smaller than a queen size bed.
for Familiesby HorusK
Pros: Nice environment
Cons: Service and room
by singaporean from singapore
so soPosted 20-Nov-2013
Cons: service, re-wire, tv and walk-way
walking space too small, tv angel cant see anything from the bed, light switch is weird, always lighted.
Recommendedby Eddy from Singapore
Nice LobbyPosted 18-Nov-2013 on Hotels.com
The lobby is very grand and nice, so is the room. The only thing I don't like is the layout of the room, a bit small and only have 1 dust bin.
for Couplesby alice from sydney ,australia
hotel close to hot springPosted 23-Oct-2013
Pros: hot spring bath n breakfast
Cons: create more room space to put luggage bags n a seat inside to sit.
Location: nature exploration life style with hiking tracks n hot spring bathing.
not much room to walk after our two luggage bags inside. small room n narrow space but impressive bath tab for bath. clean room. healthy breakfast.
for Getaway With Friendsby A verified traveller
Nice & comfortablePosted 18-Oct-2013 on Hotels.com
Service is good and the room is nice. Appreciate the free shuttle bus for the trip between hotel & MRT station.
for Familiesby A verified traveller
Poor service, starting to get run downPosted 09-Oct-2013 on Hotels.com
The hotel is located 20 minutes uphill walk from XinBeiTou MRT station. The hotel is manned by minimal staff. There is only one staff at the service counter and giving poor service, it could be this staff is overworked. The hotel is starting to show signs of running down with dirty carpets in the room. The hotel is over-priced and better value for money hotels are available in this area. Breakfast is typical buffet spread and they do not topup the dishes if you go in late for breakfast. There is only one cook and one waiter in the restaurant. So the tables are not cleared and cleaned after someone leaves after finishing. Service is non-existent, the managers will not help, only the lower rung staff will answer in short terse sentences.
for Couplesby M & G from Singapore/China
Fantastic hot spring spaPosted 28-Sep-2013 on Hotels.com
My view is that this shouldn't be a full trip stay, maybe just a stop over for a hot spring dip. The breakfast is amazing and very filling. Love the service. The location isn't fantastic but you can call the front desk to get someone to pick you up from the close MRT stations Beitou / XinBeitou. The television in the room is in a very awkward position making it impossible to watch, the reception it receive is as static as watching free to air football channels over the airwaves. The check-in time of 6pm is a little too late of any commercial flights that come to taipei really early in the morning. this shouldn't be a requirement for them the rooms should be ready before this since we booked it in advance on hotels.com
for Couplesby val
comfy beds, spacious roomPosted 26-Sep-2013 on Hotels.com
Hot spring was great.
for Getaway With Friendsby kristy from singapore
nice environmentPosted 03-Sep-2013 on Hotels.com
hotel is 15 mins walk from xin bei tou station. abit of up hill walk, its very hot and tiring to walk under the hot summer sun. shuttle van service every 30 mins, have to tell the front desk before hand to make reservation or call in if you are outside. hotel staff upgraded my room from single to deluxe, did not question why, but was very grateful. room was really cozy and nice. the ceiling outside the toilet was abit leaking from second night, it din bother me, so i did not lodge a complain. hotspring bathtub was really nice, but abit noisy when draining out the water. overall i really like the area. OH but the nearest 7-11 is all the way down hill... so kinda inconvenient when i feel hungry in the middle of the night.