Lobby
Check availability

Reviews of Suzhou New City Garden Hotel

4 out of 5
Suzhou New City Garden Hotel
No. 1 Shishan Road, Nat'l New & Hi-Tech Industrial Devt, Suzhou, Jiangsu

Reviews

7.6

Good

Rating 10 - Excellent. 2 out of 4 reviews" "
Rating 8 - Good. 1 out of 4 reviews" "
Rating 6 - Okay. 0 out of 4 reviews" "
Rating 4 - Poor. 0 out of 4 reviews" "
Rating 2 - Terrible. 1 out of 4 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprisingly amazing service
in more than 10 years of business travel around Asia, this was the first time that the cleaning lady left me a hand-written note related to things left in my room - a do not disturb sign and a laundry bag without the request filled-out. While a small thing, together with the friendly and helpful staff of the hotel, this has to be my single most satisfying stay at a hotel ever. I would highly recommend this hotel to others looking to stay in Suzhou.

10/10 Excellent

Anonymous

Liked: Cleanliness, staff & service
What a nice hotel for a fair price
What a nice hotel for a fair price with a great food choice at restaurant

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Clean, Comfortable... Good value
I spent 3 weeks in this hotel in April of 2010. Found it to be very clean and comfortable. Had some minor problems with the room which were addressed quickly and efficiently by the staff. Resturant was excellent and the food was great.

2/10 Terrible

Otto, Hamburg

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good Hotel
I was happy to stay there as in the last 10 Years. but the hotel got expensive