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Reviews of Hotel Joyuda Beach Club

2.5 out of 5
Hotel Joyuda Beach Club
Carrertera 102 Km. 11.7, Joyuda, Cabo Rojo

Reviews

6.0
Rating 10 - Excellent. 5 out of 64 reviews" "
Rating 8 - Good. 20 out of 64 reviews" "
Rating 6 - Okay. 18 out of 64 reviews" "
Rating 4 - Poor. 15 out of 64 reviews" "
Rating 2 - Terrible. 6 out of 64 reviews" "

6.0/10

Cleanliness

7.2/10

Staff & service

5.2/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2018
Response from Super Clubs on 11 Dec 2018
Our hotel is been renovated during this period will reopen by november 01 2018

8/10 Good

Verified traveller

Liked: Staff & service
Not bad even know we went during hurricane Maria.
It was a very short stayed and the hurricane Maria was threatening to hit Porto Rico during our stayed,but still my wife and l still had it very good.
Stayed 2 nights in Sep 2017

10/10 Excellent

Noemi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect One Night Stand
The hotel was perfect for a one night stand. No high end frills, but clean. The restaurant on the premises was fabulous. The food and view were exactly what we were aiming for and the location was perfect to continuing enjoying the island of Puerto Rico.
Stayed 1 night in Aug 2017

6/10 Okay

Verified traveller

Liked: Room comfort
Stayed 2 nights in Aug 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place close to the beach
But everything very outdated not so bad for the price. But pool was dirty green
Stayed 2 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is ok and staff very nice, but restaurant service was very slow and some food we wanted wasn't available. Food was good but a little expensive compared to others around the area.
Stayed 2 nights in Jul 2017

8/10 Good

Liz

Disliked: Property conditions & facilities
They didnt have what we reserved... we made a reservation for an ocean view with a terrace and 3 beds (3 full and a twin), almost 5 days in advanced and when we got there it was not avavailable... and they told us the terrace was in the middle of the hotel and wanted to give us two full beds and a cot... I requested the third bed and they offered a room with two fulls and told us that two of us could sleep in the same bed.... (nooo)... at the end they gave us a room with three beds but we are still waiting for the view... The next day when I requested that the maid, only empty the trash cans and ask for clean towels (at 3pm)... we almost have to do it because she was leaving.... Any ways, the restaurant employees and the food are great!!!!

6/10 Okay

Tere, cidra puerto rico

Disliked: Cleanliness, property conditions & facilities, room comfort
Close to the beach very quiet
Good they neef to renew the furniture and clean much better
Restaurant view
Hotel

8/10 Good

Ronnie, Spokane Valley

Liked: Cleanliness, staff & service, room comfort
Beach Front Hotel
We have been to this hotel before, we came to PR last year and stayed here. It has some great snorkeling in calm water behind the reef but if you want to adventure outside the reef you are in for a amazing time. The hotel is a beach hotel that is cozy but it is worn from the ocean. It has nice rooms that can overlook the ocean and you have a private balcony to watch the sunset. Then walk over to the restaurant that is part of it and have some of the freshest and most amazing food, the pizza is to die for.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Hotel close to the beach
It looks more like a motel than a hotel. Next time a will pick Combate, Cabo rojo., because beaches are nice and clean, you will find a real hotel with equal price or better and with more features inside the room.

6/10 Okay

Verified traveller

King size beds don't have water views.
One night stay is okay. Room was clean but outdated

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beachside
Great place for romantic getaway. But the WiFi in the beachfront rooms is bad at best.

8/10 Good

Victor Javier

Liked: Cleanliness, staff & service, room comfort
OK, for a night.
the accommodations were what we had requested we have no complaints. However, the hotel en general needs an update, it looked a little run down.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is not able to supply the right address
This hotel is not able to supply the right address

8/10 Good

America

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view for sunset at the beach
place is great to just relax and the plus is the private beach.

4/10 Poor

Ingrid

Disliked: Cleanliness, property conditions & facilities
Could be better
Not the best

6/10 Okay

Daniel, Connecticut

Liked: Staff & service
Staff was great, views were awesome and location was good. The room was a OK and accommodations were OK a three stat hotel. Drinks were not to expensive and restaurant was good

6/10 Okay

Camille

Liked: Staff & service
Disliked: Room comfort

6/10 Okay

David, San Juan

Liked: Cleanliness
Disliked: Staff & service, room comfort
Dissapointment
The stay was not as I expected since I asked specifically for a King Sized Bed for me and my girlfriend, and I received two full or twin beds. That actually messed up my stay. It was suppose to be a romantic getaway and I ended up in getting a hard time from my GF. Its okay they are under construction and I cannot get beach front, but two beds for a couple? Its ridiculous. I am very dissapointed at hotels.com for allowing this reservation if what I asked for was not there. I would ask for a refund, but its not even worth it. At least the area was good and the food at the restaurant was good and the area. Too bad I had to sleep my myself in a bed.

4/10 Poor

Nancy L., SAn Juan

Disliked: Cleanliness, property conditions & facilities, room comfort
rooms need more maintenance, shower was terrible water came in all directon but not to me, bath tub rusty, room is running down

10/10 Excellent

Jesus

Liked: Staff & service, property conditions & facilities

10/10 Excellent

Dennis, New York, NY

Liked: Cleanliness, staff & service, room comfort
Very nice hotel.
I was reluctant to choose this hotel, but glad I did. It was a great value. If you are only looking for the basics, then this is the hotel for you, I was expecting a bad experience but was very surprised how nice the room was was, It very clean and quiet and the people were friendly. I will definitely stay there again.
Response from Beachfront on 26 Jan 2016
Thanks for your visit to our hotel

2/10 Terrible

ana

Disliked: Cleanliness, property conditions & facilities, room comfort
the beach is very good
my experinece was rerrible, we had to leave and go to another hotel with very good service
Response from Beachfront on 26 Jan 2016
Sorry for your inconvenients, with our working to upgrade our hotel. Thanks

2/10 Terrible

Princess, California

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel close to the beach but unhappy
Was shocked with the low standards compared to the main land 2.5 star hotels. If I had known I would have booked a 5 star hotel to be comfortable. Staff was good but the place needs up grading. Drains were slow to drain in the shower, cracks on the walls with paint peeling, air conditioner noisy all night, the linen is wrinkled, bed is a block of wood with an old uncomfortable mattress. The bar is open all night with loud music and drums beating. I liked the beach that is right at the balcon the whole place needs to be improved to be a tourism attraction.
Hotel balcon
Response from Beachfront on 3 Feb 2016
Thanks for your visit our staff is working to improve our hotel

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Needs Upgrading
The Staff was awesome. The hotel needs desperate upgrade. In the room, it was missing closet doors, no hangers in closet, dresser drawers falling apart, NO phone, AC was very high up & no remote control. Breakfast was Coffee, orange juice container & toast. No hair blower, no iron/ironing board, no lamps, no wash cloths, no shampoo/conditioner, some towels were very Holy, no bath mat, lighting was very poor. Room was very dingy. To get the Free Internet, you had to do it in the office & cell phone service there was very poor.
Response from Beachfront on 7 Feb 2016
Thanks for your visit to our hotel, we are working to improve our hotel.

8/10 Good

Verified traveller

Liked: Staff & service
Beach was great!
One of the best amenities the hotel has to offer is a nice clean beach right outside the courtyard. The room and bathroom were pretty large, however, the bed mattress (large King size) was extremely hard and the A/C was noisy. The staff did offer to change us to another room. Staff was very polite and caring. The restaurant/bar were also great and their food well prepared and presented nicely. The hotel's continental breakfast was very simple, would've liked some fresh fruits or tropical fruits included in the breakfast. Overall, we enjoyed our stay.
Response from Beachfront on 26 Jan 2016
Thanks for your visit to our hotel

8/10 Good

Not Provided

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Rosario, PR

Disliked: Cleanliness, property conditions & facilities, room comfort
Nice pool and beach
Good beach and pool. Good food.. Thats it. Nothing much to say. Had fun because of my children ..
Response from Beachfront on 7 Feb 2016
Thank for your visit

4/10 Poor

Jessica

Disliked: Cleanliness, property conditions & facilities, room comfort
You get what you pay for. I was disgusted by the rooms. So dirty and dingy. Not satisfied at all. I read the reviews before going but went and tried it anyway.if traveling with kids really not a great place to stay. Staff were very friendly.

4/10 Poor

Aixa, Bostn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed there a few years ago, it appears that there has been little up keep since then. The hotel is in poor shape.

8/10 Good

Luis, Bayamon PR

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
All Good but the room condition is bad.

6/10 Okay

Ricardo C, Morovis, PR

Disliked: Cleanliness, room comfort
Nice hotel
Hotel is nice for the price. Beds need to be changed ( to hard). The bathroom needs to be renovated . The best thing is the AC and the hot water.
Response from Beachfront on 7 Feb 2016
Thanks for your visit, we are working to improve our hotel.

4/10 Poor

Jose

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Ok if you ain't expecting a lot from hotel
Nice service, local hotel do not expect a lot, food is awesome close to beach shore

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms are falling apart
I request an ocean view room that I couldn't enjoy because the patio door do not open . The bathroom faucet was loose. The bed, very uncomfortable.
Response from Beachfront on 26 Jan 2016
Sorry for your inconvenients our staff is working to improve our hotel

8/10 Good

Verified traveller

Disliked: Cleanliness, room comfort
Nice view to the beach.
The room cleaniness are very poor. But have many places to visit and the "Gastronomía" are excellent.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Need to improve in customer service, in cleaness, the bed was terrible, I can't slepp in this bed. its like a hospital matress

6/10 Okay

victor, Georgia, USA

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
good and bad.
ok 1. smell wet inside room maybe because the air conditioner 2.only front desk have to help all the guest and you have to wait your turn to be help. 3. nice bed to felt ok to sleep. 4. facility clean and nice, small pool but nice; the beach next to you very relax to stay all day.
back of the hotel the beach.
beautiful sunset to view very relaxing.

4/10 Poor

EMILIO, NY AREA

Disliked: Cleanliness, staff & service, room comfort
." I'LL NEVER GO BACK THERE"
smell bad,roaches,hard bed,noise late night

8/10 Good

s, italy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful! Just in the beach
My non enjoyed each minute and she is over 86 ! 😁
Stayed 4 nights in Aug 2017

6/10 Okay

Carmen

Disliked: Cleanliness, staff & service, property conditions & facilities
Estadía regular
En primer lugar el oferton decía que era la habitación con vista al mar y no fue así. Luego al llegar a la habitación , no cuenta con gavetas solo un mueble para la ropa. La llave de abrir la pluma de la ducha estaba rota y se salía en ocasiones. El desayuno continental son pan especial , jugó de china y café.Uno de los días al llegar de la playa supuestamente la housekeeping vio colgado " do not disturb" aunque nosotros nunca lo colocamos ,esa fue la razón que nos dieron por la que no limpiaron la habitación.por lo tanto tuve que tomar escoba y mapo y limpiar yo la habitación menos mal que había llevado conmigo toallas desinfectantes.De las cosas buenas están que tienen acceso a una playita bien cerca,el agua es caliente, un buen a/c. Sin embargo en la piscina nunca me metí pues se veía verde. En términos del personal había poco personal y en ocasiones no se encontraban en las áreas importantes como la recepción. Creo que deben mejorar algunas facilidades y el servicio al cliente , el lugar tiene una buena ubicación por lo que deben aprovecharla.
Stayed 2 nights in Jul 2017

8/10 Good

Yaritza

Liked: Staff & service
Vacaciones en fam.
Bien!
Stayed 1 night in Jul 2017

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Muy bonito
Hola!! El sitio es muy bonito, pero nesecita arreglos en las habitaciones, o cambios en las camas, sabanas y toallas. realmente la idea era descansar, pero sali con un dolor de espalda. Pero de lo demas muy buen trato, personal muy amable y el sitio en muy bonito..

6/10 Okay

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
El hotel agradable pero la limpieza pésima
El hotel agradable pero la limpieza pésima, la piscina no está privada... justo al lado de la barra y el restaurant. El desayuno horrible, unas tristes tostadas. no vuelvo

4/10 Poor

Luis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
El parador que merece mejoras
La experiencia fue de un solo día. Lo que encontré fue unas facilidades extremadamente deterioradas. Le hace falta invertir en su planta física y modernizar su estilo que sean adecuado y en ambiente.

8/10 Good

Mayra

Liked: Staff & service, room comfort
Comodo
Necesario para la actividad que necesitaba

8/10 Good

excelente para una escapada, cabo rojo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
tremenda vista al mar y muy tranquilo
excelente

6/10 Okay

Maria

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
No lo recomiendo
No quede complacida porque las camas y los cuartos estan bien malos. Las camas durisimas y el inodoro se le salia el agua por abajo

8/10 Good

Samary

Liked: Staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort