Studio, Sea View (1 Adult) | Minibar, desk, free WiFi, bed sheets

Reviews of Hotel Bahía de Vigo

4 out of 5
Hotel Bahía de Vigo
Avenida Canovas del Castillo 24, Vigo, Pontevedra

Reviews

8.2

Very good

Rating 10 - Excellent. 94 out of 261 reviews" "
Rating 8 - Good. 112 out of 261 reviews" "
Rating 6 - Okay. 42 out of 261 reviews" "
Rating 4 - Poor. 9 out of 261 reviews" "
Rating 2 - Terrible. 4 out of 261 reviews" "

8.8/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Jane

Liked: Cleanliness, staff & service, amenities
Very convenient stay for starting our Camino walk and exploring Vigo. Hotel decor feels a little dark and tired but I understand is due a complete refurb soon.
Stayed 1 night in Aug 2023
Response from Hotel Bahía on 22 Aug 2023
Thanks for your comment Jane :)We hope to see you soon.Best regards

10/10 Excellent

Wayne Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from Hotel Bahía on 28 Jul 2023
Muchas gracias por su maravillosa valoración Wayne :)Esperamos volver a recibirle pronto.Saludos

10/10 Excellent

Robert

Stayed 8 nights in Nov 2022

6/10 Okay

Clay

Travelled with partner
Disliked: Amenities
The staff were not very helpful. The hotel was clean, but very dated. The tub /shower combination was very difficult to use and the water was not contained in the tub area.
Response from Hotel Bahía on 18 Nov 2022
Thank you very much for your comment.We are sorry that the staff has not been up to the task, it is an unusual comment in our hotel. I am sorry. Thank you very much and greetings

8/10 Good

Kevin

Travelled with family, Travelled with partner, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Nice place! Perfect for the start of the El Camino.
Stayed 1 night in Oct 2022
Response from Sercotel Hotel Bahía de Vigo on 31 Oct 2022
Thank you very much for your evaluation and for having dedicated part of your time in writing this comment. We are glad that your stay was to your liking, and we hope to see you again very soon at the hotel.Best regards

10/10 Excellent

Sandra, miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno
Stayed 2 nights in Oct 2022
Response from Hotel Bahía on 17 Oct 2022
Muchas gracias Sandra :)Saludos

10/10 Excellent

Paul

Stayed 1 night in Sep 2022
Response from Hotel Bahía on 17 Oct 2022
Muchas gracias por su valoración :)Saludos

10/10 Excellent

David

Stayed 1 night in Sep 2022

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022
Response from Hotel Bahía on 17 Oct 2022
Muchas gracias por su comentario Thomas :)Saludos

8/10 Good

Dawn

Travelled with pets
Disliked: Amenities
The view was amazing and the area is fantastic. There is no A/C in the apartments as advertised on Expedia and there is no coffee maker or kettle in the room.
Stayed 4 nights in May 2022

10/10 Excellent

Verified traveller

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfully located. With pet friendly rooms available.
Stayed 1 night in Sep 2021
Response from Sercotel Hotel Bahía de Vigo on 21 Oct 2021
Thank you very much for your evaluation and for having dedicated part of your time to write this comment. We are glad that your stay was to your liking, and we hope to see you again very soon at the hotel. Receive a cordial and attentive greeting

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Great ocean view but rooms are too hot
Lovely ocean view. However, the rooms have poor ventilation. It was super hot during the nights too.
Stayed 2 nights in Aug 2021
Response from Sercotel Hotel Bahía de Vigo on 21 Oct 2021
Thank you very much for highlighting the views and spending some of your time writing this comment. It allows us to see in which aspects we have to focus our efforts to continue improving. We hope to see you again soon, a cordial and attentive greeting

8/10 Good

Alison, Oxford, UK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
studio sea view room for 2 nights. Requested a high up room and got one on 13th floor near the top of the hotel. Amazing harbour and sea views. Window is same width as the room. Had an issue with the windows not closing, reported it the next day and it was fixed the next day. No issues the next night. Big room with kitchenette. Also big bathroom with wall to wall marble tiling. Walls are thin and can hear noise from other rooms. It's a very handy location for going on the boat to the Cies and other islands as you take the boat from the boat docks near the hotel.
Stayed 2 nights in Aug 2020
Response from Sercotel Hotel Bahía de Vigo on 20 Oct 2020
Thank you very much for your assessment and for having dedicated part of your time to share your experience with us. We are glad you enjoyed your stay, and we hope to see you again at the hotel very soon. Best regards

10/10 Excellent

Nyunt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2019
Response from Nuria Campos on 14 Jan 2020
Muchísimas gracias por su valoración. Nos alegra que la estancia haya sido de su agrado, y esperamos volver a verle de nuevo muy pronto por el hotel. Reciba un cordial y atento saludo

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine. I am allergic of shellfish and there was just too much of it.
Stayed 5 nights in Nov 2019
Response from Nuria Campos on 14 Jan 2020
Thank you very much for your assessment and have spent part of your time writing this comment. We are glad that the stay was to your liking, and we hope to see you again very soon by the hotel. Best regards

10/10 Excellent

Paulo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from Sercotel Hotel Bahía de Vigo**** on 21 Nov 2019
Muchísimas gracias por su valoración. Nos alegra que la estancia haya sido de su agrado, y esperamos volver a verle de nuevo muy pronto por el hotel. Reciba un cordial y atento saludo

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019
Response from Sercotel Hotel Bahía de Vigo**** on 21 Nov 2019
Muchísimas gracias por su valoración. Nos alegra que la estancia haya sido de su agrado, y esperamos volver a verle de nuevo muy pronto por el hotel. Reciba un cordial y atento saludo

10/10 Excellent

Verified traveller

Stayed 3 nights in Jun 2019
Response from Sercotel Hotel Bahía de Vigo on 26 Jun 2019
Muchas gracias por su valoración. Nos alegra que haya disfrutado de su estancia, y esperamos volver a verle de nuevo muy pronto por el hotel. Reciba un cordial y atento saludo

10/10 Excellent

Luana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and lovely hotel
Great hotel..spacious, clean and comfortable. Great breakfast and across the road from the ferry port which made our trip to the Ilse's of Cies super easy and it's just a few minutes away from some wonderful plaza's.
Stayed 3 nights in May 2019
Response from Sercotel Hotel Bahía de Vigo on 7 Jun 2019
Thank you very much for your evaluation and comment We are very happy that you enjoyed your stay with us, and we hope to see you again soon. Best regards

10/10 Excellent

Lourdes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was wonderful excellent areas
Stayed 2 nights in May 2019
Response from Sercotel Hotel Bahía de Vigo on 7 Jun 2019
Thank you very much for your evaluation and comment We are very happy that you enjoyed your stay with us, and we hope to see you again soon. Best regards

6/10 Okay

Susan

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Lovely views
Hotel in need of some refurbishment but there appears to be some going on. We had a studio with kitchen facilities but it wasn’t really fully equipped as there were no tea making facilities. Breakfast was adequate with nice bread but poor coffee machine. Our toilet wasn’t working properly a dit took a couple of reminders to get it fixed. We were on the 13th floor so had a lovely view over the bay but people in the apartment above were extremely noisy until 3 a.m.
Stayed 4 nights in May 2019
Response from Sercotel Hotel Bahía de Vigo on 21 May 2019
Thank you very much for your assessment and suggestion, we will take it into account to continue with the improvement of our services. We regret the incident with the toilet, we have already moved your complaint to the maintenance department for review. We reiterate our sincere apologies and we hope to see you again at the hotel. Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel great but Vigo is not ready for tourists.
Hotel was great - no problems. Staff were very obliging. Vigo is not ready for tourists though. If you don't speak good Spanish you will have difficulty. Attractions and areas of interest are difficult to find or are closed at crazy times. The locals are great but facilities are very much oriented towards the home market. Restaurants of all varieties are easy to find and staff are generally helpful.
Stayed 3 nights in May 2019
Response from Sercotel Hotel Bahía de Vigo on 13 May 2019
Thank you very much for your assessment and comment We are very happy that you enjoyed your stay, and we hope to see you again soon. Best regards

8/10 Good

Bert

Liked: Cleanliness, staff & service, room comfort
excelent experience
very pleasant be back !will
Stayed 1 night in Apr 2019
Response from Sercotel Hotel Bahía de Vigo on 13 May 2019
Thank you very much for your assessment and comment We are very happy that you enjoyed your stay, and we hope to see you again soon. Best regards

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
THE property needs some rejuvenation. Beautiful view from restaurant but not capitalised on! A small investment would increase room rate 20-30%. Decent breakfast ! Regards
Stayed 1 night in Mar 2019
Response from Nuria Campos - Community Manager on 29 Mar 2019
Thank you very much for having used part of your time to write this comment, it allows us to see in what aspects we have to focus our effort, to continue with the continuous improvement of our services and facilities. We are working on the daily improvement of our services and facilities, and little by little, reforming all the rooms. We regret not having met your expectations, best regards Sercotel Bahía de Vigo Hotel

6/10 Okay

daria

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great position
The hotel was in a great position. It was a little run down inside. The downside for us was not having a kettle. We asked reception but they wouldn’t give us one. Not very friendly reception
Stayed 2 nights in Oct 2018
Response from Sercotel Hotel Bahía de Vigo on 6 Nov 2018
Thank you very much for having used part of your time to write this comment, it allows us to see in what aspects we have to focus our effort. We are working on the daily improvement of our services and facilities, and little by little, reforming all the rooms. We regret that the attention received has not been to your liking, we will send your comment to the head of reception to take the appropriate measures. Best Regards

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for business trip
I like this hotel a lot! The room was spacious and clean. The only disadvantage that the weather was warm enough but heating was already on and conditioner was not working. I forgot to tell it to the staff and besides that I was sleeping with an open window therefore no complains. The breakfasts are also good!
Stayed 2 nights in Oct 2018
Response from Sercotel Hotel Bahía de Vigo on 6 Nov 2018
Thank you very much for your assessment and having spent part of your time writing this comment, it allows us to see in which aspects we can improve. We regret that you had not informed us during your stay of the incident with the air conditioning, we would have solved it at the time and your stay would have been much more pleasant. We sincerely apologize for the inconvenience caused, and we hope to see you again soon. Best regards

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel right at the Port of Vigo. Easy access across the street to the ferry for Isle of Cies and other islands near Vigo. Pay parking across the street in Centro Commercial building was also easy. Good spot!!!!!!!
Stayed 1 night in Sep 2018
Response from Sercotel Hotel Bahía de Vigo on 10 Oct 2018
Thank you very much for your assessment and recommendation. We are glad you enjoyed your stay with us, and we hope to see you again very soon at the hotel. Best regards

10/10 Excellent

Mo, Vigo Bahia,Spain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bath tub hot tub after long walk and spectacular waterfront view. Friendly helpful staff too.
Stayed 1 night in Sep 2018
Response from Sercotel Hotel Bahía de Vigo on 10 Oct 2018
Thank you very much for your assessment and comment. We are glad you enjoyed your stay with us, and we hope to see you again very soon at the hotel. Best regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Kettle for tea coffee facilities would be great, especially when staying for a few days
Stayed 7 nights in Aug 2018
Response from Sercotel Hotel Bahía de Vigo on 10 Oct 2018
Thank you very much for your assessment and having used part of your time to send us your suggestion, it allows us to see in which aspects we can improve. We are very happy that you enjoyed your stay with us, we hope to see you again soon. Best regards

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Nice rooms. Friendly staff.
I would recommend the hotel for its' great location, comfortable beds and nice rooms. the hotel was being renovated (floor by floor?) when were were there. We were in very new room on the 9th floor, though the rooms on the other floors were also fine (just a little older in style). We didn't eat in the restaurant/breakfast. The Cies islands ferry is across the road, as is a shopping mall. The old town, with lots of bars and restaurants is just around at the corner, up the hill.
Stayed 3 nights in May 2018

10/10 Excellent

Tom, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with great views
The hotel is being refurbished, and the building is dated but functional. The rooms are clean and comfortable. The main feature is the view over the Ria, which is wonderful.
Stayed 3 nights in Apr 2018
Response from Sercotel Hotel Bahía de Vigo on 31 May 2018
Thank you very much for your assessment and comment. We hope to see you again very soon for the hotel and that you can enjoy the new facilities, we are sure you will love it. Best regards

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice
Great location, right on the waterfront and close to restaurants and bars. Short walk to the shopping district.
Stayed 1 night in Mar 2018

8/10 Good

Luis

Liked: Cleanliness, room comfort
Great view
Very good location and view.
Stayed 2 nights in Nov 2017

8/10 Good

sonia

Liked: Cleanliness, staff & service
Excellent location!
Nice service and good breakfast
Stayed 6 nights in Sep 2017

10/10 Excellent

CAROL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a view!
We briefly stayed here on our way to Santiago de Compostela. Wish we could have stayed for the spa and the view, but we needed to move onward. The decor is a little outdated, but the views are superb.
Stayed 1 night in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Room Staff and location just perfect
Great room. Very clean and comfortable. Excellent location, near sea, bars, old town centre and transport. Can't wait to go back

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Amazing views from the 13th floor
Very comfortable hotel, fully renovated bathroom and large, comfortable room. Great location. The view was spectacular. Don't use the phone. They charged close to 5 euros for a domestic call.

8/10 Good

david , london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel close to the waterfront and the town
The hotel is well located close to the waterfront, the old part of town and walking distance of the many restaurants and bars in the town .

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent sea view suite.
Wonderful room. Excellent breakfast. Friendly staff. Very close to ferry to Cies Islands. Little English spoken by staff. They had no record of our booking when I phoned them to tell them of late arrival.

8/10 Good

Soo, UK

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice hotel in central location
We loved the rooms, spacious and clean with very comfortable beds. There was no tea or coffee making stuff though. There was a small fridge containing bottled water which came in really handy (you do have to pay for the water) The hotels location is great, right near the ferry over to Cies Island which was beautiful. Only negative about this hotel is that the staff weren't very welcoming. They are efficient but not friendly, but I'm told that's pretty normal so it didn't bother us.

8/10 Good

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 30 Aug 2016
Estimada Marilyn: Muchas gracias por habernos puntuado en Expedia, Esperamos volver a darle la bienvenida nuevamente, Reciba un cordial y atento saludo. Hotel Bahía de Vigo****

8/10 Good

brid, Dublin

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Room with a fabulous view!
Had a lovely room with seaview and watched the cruise ships coming and going which was directly across the road! Hotel is very clean and yes it is old style especially from the outside but the view we had on the 8th floor made up for this as did the price! Excellent value and will definitely be back to visit beautiful Vigo and will stay in this hotel again.
Response from General Manager on 30 Aug 2016
Dear Brid: Thanks for your comments in Expedia ! It is a pleasure for us that you liked our hotel. We hope to see you soon, Best regards. Hotel Bahía de Vigo****

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Good location that's it
The hotel is well located but some rooms need an urgent renovation. My room didn't have air conditioning. Ok I did not quite need one because the weather in April in northern Spain is pleasant but I wonder how somebody could sleep there during summer time. In adfition the shower in the bathroom fell over my head!

8/10 Good

Tommy, Summerville, SC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel on the waterfront
Nice place, quiet and comfortable. Only down side was the room smelled a little like old smoke. Close to bars, shopping, and O Castro

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel excellent view of Ria de Vigo
Great Hotel, good customer service and out this world breakfast buffet (including Serrano Ham!!) but they didn't tell us ahead of time that it was. 9.97€ charge per person.... but it was well worth it.

10/10 Excellent

Kim and Graham, Dilton Marsh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room overlooking the port.
Fabulous break, would like to return. Lots of cafes/bars/restaurants and local beer was excellent.

8/10 Good

Ziv fox

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Luis, Porto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location/Breakfasr
Great breakfast with fresh orange juice and wide selection as well as great location. Boat to Cies is 200 metres away!

6/10 Okay

Spanish teacher, NY, NY

Liked: Cleanliness, room comfort
Perfect location next to the port
We were in Vigo to visit family, and this was a perfect location next to the port to catch the ferry to Cangas and Moaña. Unfortunately we did not get a water view. I would recommend asking for a water view at check in.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Across the street from the ferry to Islas Cies, a beautiful day trip.