All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Love the upgrades made to the hotel. Hammocks are very relaxing. Love the music play in courtyard and pool area very relaxing. Rooms are comfortable
Vic
Stayed 6 nights in Jan 2020
2/10 Terrible
Crystal
23 May 2020
Crystal
Stayed 6 nights in May 2020
6/10 Okay
Verified traveller
Travelled with group
27 Apr 2020
Liked: Staff & service
A hotel with a motel feel. It’s not dirty or moldy or anything like but very dim lighting, raggedy elevator, construction all over, just an overall low rate vibe, loud ac system. I don't even remember protein being served at breakfast.
Everything was perfect and accessible! Would come book at this hotel for our next Disney trip! Customer service was excellent and continental breakfast was great! The only small complaint we had was that our bathroom in our room could have been a bit cleaner. Otherwise, would highly recommend this hotel to whoever is going to Orlando :)
Very clean. Hotel staff was amazing great professional and pleasant especially general manager. She went above and beyond. Breakfast was great. Hotel clean and nice.
Beautiful resort, very clean, staff very friendly, would definitely return and refer friends and family.
Happy
Stayed 2 nights in Mar 2020
10/10 Excellent
Verified traveller
27 Mar 2020
Verified traveller
Stayed 2 nights in Mar 2020
2/10 Terrible
Angel
Travelled with family
26 Mar 2020
Angel
Stayed 2 nights in Mar 2020
8/10 Good
Marian
24 Mar 2020
Marian
Stayed 28 nights in Feb 2020
6/10 Okay
Ana, Kissimmee, FL
Travelled with partner
24 Mar 2020
Liked: Cleanliness
My husband Upon arrival asked the gentleman at the front desk if the room we where checking into was desinfecten. He proceeded to tell us that he doesn’t know and that we should disinfect the room ourselves.
the hotel was nice and close to all parks, the parking lot sucks need more spots for guest to park at night its hard to find a spot that's anywhere close to the side of the building if that's where your room is at. the elevators were sketchy as all hell. The breakfast was pretty good could of had a better selections maybe bacon or omelet's more cereal options
Rooms are very dated, run down, low quality . Needs seious updating. Elevators smell, dont work well. Room phone was broken, door jam fell off after opening where we were stuck in room for min . Stained tub
Verified traveller
Stayed 3 nights in Mar 2020
Response from Kim H. on 3 Apr 2020
Thank you for your feedback. All comments are reviewed by management.
My secret spot so close to Disney. But just outside enough to avoid the chaos especially since I travel with no little ones. So I enjoy downtime away from the crowds.
Kellie
Stayed 8 nights in Mar 2020
Response from Nunez on 19 Mar 2020
Thank you for your feedback!
6/10 Okay
Verified traveller
Travelled with partner
19 Mar 2020
Liked: Cleanliness, staff & service
The breakfast was good. The motel was just average in condition for the area.
Great customer seevice and breakfast. The pool was nice, very family friendly!
Verified traveller
Stayed 1 night in Mar 2020
Response from Nunez on 18 Mar 2020
Thank you for the feedback!! Hope to have you back soon.
8/10 Good
Verified traveller
Travelled with partner
17 Mar 2020
Liked: Staff & service
Pros: Price, location, and staff.
Cons: Bathrooms slightly dated. Can easily hear into the next room, or when someone was walking by outside.
Verified traveller
Stayed 2 nights in Mar 2020
Response from Nunez on 18 Mar 2020
Thank you for the feedback!!
6/10 Okay
Daniel
Travelled with family
17 Mar 2020
Liked: Room comfort
There was mold on the wall and ceiling in the bathroom. The shower head sprayed so hard water pooled on the floor at times. My hair dryer didn't work and I left mine at home since the website said there was one in the room. The breakfast wasn't very good. Frozen waffles, yuck.
Daniel
Stayed 6 nights in Mar 2020
Response from Nunez on 18 Mar 2020
Good Afternoon, We're sorry there were issues with your room. We'll work hard to fix it. Thanks for letting us know
The check in lady was super nice. We needed to add a day to our reservation which she took care of promptly. The breakfast was really good with sausage and scrambled eggs. The courtyard was really nice and loved the big hammock swing. Will definitely stay again!
Katrina
Stayed 1 night in Mar 2020
Response from Nunez on 18 Mar 2020
Thanks for staying with us. Hope you can come back and visit. We appreciate your feedback!
I was very disappointed that they didn't have the accessible room I requested when I arrived. They did move us twice until they finally got us into an appropriate room. The room was cramped and I could barely get the wheelchair into the bathroom as there wasn't enough space between the bed and the bathroom door. Most of the staff I dealt with about this situation were helpful with the exception of one man on the afternoon shift, who was rude and basically blamed me for not telling them that I needed an accessible room despite the fact that I had an email from the hotel directly advising me that they had booked my accessible room and it would be ready from me on arrival. I loved that it was a hot breakfast every morning, but it would have been better if it had some variety rather than the exact same things every day. would have been nice to switch it up with bacon rather than sausage everyday. I was disappointed that I was unable to use the pool. It was so cold it felt like there were ice cubes in it.
Verified traveller
Stayed 6 nights in Mar 2020
Response from Nunez on 16 Mar 2020
Thank you for your feedback! We apologize for any inconvenience you encountered. We will share your concerns with the corresponding department.
We only needed to stay one night here. It was ok for a one night stay. The room was a little small and the bathroom was very small. The outdoor area was very nice and made up for the room size.
Kelly
Stayed 1 night in Mar 2020
Response from Nunez on 16 Mar 2020
Thank you for your feedback!
4/10 Poor
Verified traveller
15 Mar 2020
Verified traveller
Stayed 1 night in Mar 2020
Response from Nunez on 16 Mar 2020
Thanks for staying with us. We appreciate your feedback!
Very frienfly staff, quick check in. Nice clean pool with lounge chairs and towels. Music at the pool was too loud. Rooms are clean but A/C needs a filter change. Overall excellent value with all the amenities you need in the room, plus free breakfast! I'd stay again.