Living area

Reviews of Oxford Suites Makati

3.5 out of 5
Oxford Suites Makati
P. Burgos Street, cor Durban Street, Barangay Pobla, 518, Makati, National Capital Region

Reviews

7.2

Good

Rating 10 - Excellent. 174 out of 1000 reviews" "
Rating 8 - Good. 441 out of 1000 reviews" "
Rating 6 - Okay. 246 out of 1000 reviews" "
Rating 4 - Poor. 89 out of 1000 reviews" "
Rating 2 - Terrible. 50 out of 1000 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

9.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Value for money Very little noise heard from the street even though it was on a busy corner surrounded by the "nightlife". Hotel is surrounded by men selling viagra, watches or fake phones and women/men selling their services. They are easy to dismiss but does get annoyong after a while. Makati was easy to navigate around providing youre prepared to walk a lot or catch one of the local jeep style tuk tuks. Plenty of places to eat with a variety of style of foods ranging from local Philipino food to Thai, Indian, Malaysian & Korean.
Stayed 11 nights in Mar 2019

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Terrible parking spaces. BW Makati (known now as Oxford Suites) was more like a motel. Good options for food outside, all within walking distance. But the location seems rather seedy. (It reminded of old Olongapo or Hanoi). I thought it would be as good as Best Western Manila but I was wrong. My sister didn't want to go back there for the second night we booked, but Expedia contract said it wasn't refundable and so we went back, unhappy.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel close to restaurant and bar Position is great if you to intend to have fun and entertainment. The staff is very courteous and they respond well. The breakfast is pretty much local cuisine, but fruit, egg and toast
Stayed 14 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Jan 2019

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location to the fun nightlife.
Stayed 7 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
Fast and corrtious! Made sure my check in was fast and was very respectful, professional
Stayed 1 night in Nov 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Needs Refurbishment
Do not review much, but just so disappointed with my last stay. I LOVED this place the last few years, but this year not up to Best Western Standards.Dead roach on floor, 2 flys, a mosquito, disgusting carpet, paint chipping on cabinets, the one TV station I look forward to watching is still listed on the guide, but has been replaced. The bathtub looked new, but they just installed it over the old one or something so the lip of the tub goes way above the shelf in the back. This creates a huge gap behind the tub that that gathers water and spills onto the floor and there is no way to avoid it. Oh... And my friend saw a mouse in his room. Most of this stuff is no big deal, which is why I stayed and did not ask for a new room. But when you put it all together it was pretty bad. Maybe they did have a nicer room they could have moved me too??? But they never should have put me in one this bad in the first place.
Stayed 3 nights in Nov 2018

8/10 Good

Michael

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Time for a renovation management
I stayed at Best Western many times but after this trip, I think I am not going back there again. Unfortunately this trip, all 4 rooms were in the 7th floor. And all the room conditions were bad. Air-conditioning was still the old type and the controls were working like the batteries were dead. Same goes for the TV remote. Carpet n sofa are too old. Toilet bathtub needs a replacement as well. I think with the number of rooms occupied, the management needs to invest back into the hotel. Staffs were very helpful especially the front desk and lobby door boy. Maybe its better and safe to book for rooms on a higher floor to get a better room conditions.
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had 3 rooms booked, the hotel went out of its way to accommodate our early check in time. We really appreciate the staff and management of this property. Great time, great service, great people. I recommend this property to everyone who is visiting the makati area.
Stayed 2 nights in Nov 2018

2/10 Terrible

Kmanning, Orange County, ca

Travelled with family
Disliked: Property conditions & facilities
Carpets and walls are filthy. Outdated everything. Shower was gross.
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Stayed 1 night in Nov 2018

4/10 Poor

Jean Francois

Disliked: Cleanliness, property conditions & facilities, room comfort
Outdated
This use to be an ok place 10 years ago No updating was done the carpets are in poor condition Will not stay there again!
Stayed 1 night in Nov 2018

8/10 Good

ALAN

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Makati delight
Great hotel but needs a little carpet cleaning or replacement. Staff are great and friendly. Good place to stay but it’s not a quiet area especially weekends
Stayed 1 night in Oct 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Good for a one night stay not for a entire vacation. Great location for nightlife. But very run down hotel that needs serious upgrades.
Stayed 1 night in Oct 2018

4/10 Poor

The, Glen Rock NJ

Disliked: Cleanliness, property conditions & facilities, room comfort
The property is very outdated the hallways smell because there's no air conditioning in the common areas outside of your room The morning breakfast is very disappointing very cheesy food.
Stayed 1 night in Oct 2018

8/10 Good

Jay, Toronto

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The property is dated and in need of upgrades. The room carpet very old. The hotel is very close to bars. Not recommend for travelers with kids.
Stayed 2 nights in Sep 2018

6/10 Okay

Verified traveller

Good enough
A/C was fine. TV was fine. Bed was good enough. But everything was old. Everything from floor to ceiling had probably lived through more historical events than I had.
Stayed 1 night in Oct 2018

4/10 Poor

Mowindran

Disliked: Cleanliness
Not a pleasant stay
No so good for the price we paid..the cleanliness of the room is not satisfying and the bed wasn’t comfortable.The toilet was in horrible condition the drain wasn’t working plus overall the room had a weird smell.
Stayed 3 nights in Sep 2018

8/10 Good

Kenneth W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wish i stayed here longer..
Not long enough.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Hotel location close to hospital. Excellent staff always helping guest. I will recommend the hotel to friends and family.
Stayed 7 nights in Sep 2018

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
friendlly staff
Stayed 4 nights in Sep 2018

8/10 Good

Warren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and location was good. WiFi was very poor.
Stayed 7 nights in Sep 2018

6/10 Okay

Ossi, Swden

Liked: Staff & service, room comfort
Good location, a bit run down rooms but the size is good , services are good, would stay again
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveller

Stayed 4 nights in Sep 2018

8/10 Good

gerald, phil

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
large room
all fine except , not for the first time, a strange smell in the room
Stayed 1 night in Sep 2018

10/10 Excellent

EBA, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I didn’t know that I would be in the heart of the red light district but aside from that the stay was great. The staff was awesome. They made us feel very welcomed all the time and made us feel like family.
Stayed 28 nights in Aug 2018

2/10 Terrible

Benice Ryan

Disliked: Cleanliness, property conditions & facilities, room comfort
Mold issue
I would not recommend this establishment. Rooms are moldy and dirty.
Stayed 3 nights in Aug 2018

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel for affordable price.
Great experience there and was located in good location of malls, museums, and all other stuff
Stayed 18 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff great but the place is aging and needs some updates
Stayed 1 night in Jul 2018

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
This is my preferred hotel when I am in Manila
Stayed 2 nights in Jul 2018

8/10 Good

Dag

Liked: Cleanliness, staff & service, room comfort
Perfect located
Perfect located in Makati, efficient staff at check in. The room was clean. I will come Back to this place in Manila.But the service at the breakfast was terrible. Rude and careless is my opinion. There are places outside which offers service.
Stayed 2 nights in Jul 2018

8/10 Good

minjoon, seoul

Fair
Staff needs to learn how to communicate with guests. It was a bit trouble to understand front desk concierge staff.
Stayed 2 nights in Jul 2018

6/10 Okay

jeff, canada

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Difficult area.
Accosted regularily outside but door staff kept people at bau. Rooms were tired and old, smelly. Poor free breakfast. Old worn out towels etc
Stayed 3 nights in Jul 2018

8/10 Good

Audrey

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Hotel's starting to get tired. Needs renovations.
Stayed 3 nights in Jul 2018

8/10 Good

Ryan

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Best value hotel in Makati
Old Building, old rooms, Great hotel. Location can't be beat. Staff are excellent. My hotel of choice in Makati. The price and location are excellent.
Stayed 1 night in Jun 2018

8/10 Good

Ryan

Liked: Staff & service
Disliked: Property conditions & facilities
Best option for P. Burgos for budget travel.
The Best Western Oxford Suites is still the best budget option for P. Burgos area. The service is excellent, the staff are well trained. The rooms are dated and look very old. The place could use A serious renovation. But that would just drive the prices up and it would no longer be the excellent value it is. Location can't be beat for nightlife. Hotels is surrounded by some very busy intersections. Horn honking can be heard at night. That noise can be bad on weekends, ask for A higher floor to minimize this issue.
Stayed 1 night in Jun 2018

6/10 Okay

B, Australia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in May 2018

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second stay.
Stayed 4 nights in Jun 2018

8/10 Good

Brenda

Liked: Staff & service, room comfort
The hotel is a little bit old, carpet on floor where I stayed is a little bit dirty.
Stayed 1 night in May 2018

8/10 Good

Janne

Liked: Staff & service, room comfort
Little worn but ok hotel. Biggest minus was the streetsellers, escort girls and beggers that were preying on street as you came out of hotel.
Stayed 5 nights in Jun 2018

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
half worth it
hotel problems were mainly trouble with wifi, toilet seat was loose and tv signal was pretty bad.
Stayed 1 night in Jun 2018

6/10 Okay

Nidal

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very friendly and helpful staff, good food Furniture is old, bed sheets and towels are over used and to be replaced
Stayed 15 nights in May 2018

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First stay in Manila area
Well worth the price.....staff was excellent
Stayed 1 night in Jun 2018