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Reviews of First Hotel Jörgen Kock

3 out of 5
First Hotel Jörgen Kock
Jörgen Kocksgatan 3, Malmö

Reviews

8.0

Very good

Rating 10 - Excellent. 336 out of 1002 reviews" "
Rating 8 - Good. 386 out of 1002 reviews" "
Rating 6 - Okay. 172 out of 1002 reviews" "
Rating 4 - Poor. 66 out of 1002 reviews" "
Rating 2 - Terrible. 42 out of 1002 reviews" "

7.6/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Amir Ali

Disliked: Staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Sultan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Aleem

Stayed 1 night in Jan 2024

8/10 Good

Hector

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place; larger beds than some places; clean. Good breakfast. 2 blocks from train station.
Stayed 2 nights in Oct 2023

8/10 Good

Amy

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Good but a little dated
Great location, close to the central station and not far from the city centre. The hotel is clean and the beds comfortable, but the rooms are old and could do with an update. The decor is not in keeping with the lobby and common areas and look very tired. Good selection at breakfast with a variety of breakfast options.
Stayed 1 night in Sep 2023
Response from General Manager and Team Jörgen Kock on 3 Oct 2023
Dear Amy, Thank you for your review. Your feedback is a big part of our daily work.

8/10 Good

Jana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from General Manager and Team Jörgen Kock on 19 Sept 2023
Dear Guest,Thank you for your review.

8/10 Good

Tereza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from General Manager and Team Jörgen Kock on 19 Sept 2023
Dear Guest,Thank you for your review.

10/10 Excellent

Zhiqiang

Stayed 2 nights in Sep 2023
Response from General Manager and Team Jörgen Kock on 3 Oct 2023
Dear Guest, Thank you for your review!

8/10 Good

Mariano Jose

Stayed 1 night in Sep 2023
Response from General Manager and Team Jörgen Kock on 11 Sept 2023
Dear guest, Thank you for your review.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 5 nights in Sep 2023
Response from General Manager and Team Jörgen Kock on 7 Sept 2023
Dear John, Thank you for your review.

8/10 Good

Sanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from General Manager and Team Jörgen Kock on 7 Aug 2023
Thank you for your review

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, room comfort
We had an excellent stay at the hotel. Staff were very friendly and helpful. The rooms were good and the breakfast excellent. We would come here again and recommend the hotel to others
Stayed 1 night in Jul 2023
Response from General Manager and Team Jörgen Kock on 7 Aug 2023
Dear Michael, Thank you for your review. We are glad that you took the time to review us. Welcome back

10/10 Excellent

Alethea

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great quiet location while being very close to city center. Only a few blocks away from the harbor. Free breakfast and coffee - which was a wonderful and delicious spread! If you are traveling by car the parking is convenient and the train station is less than a 5 min walk. Rooms were clean. Nothing too fancy, but exactly what you need. Would stay here again in a heartbeat.
Response from General Manager and Team Jörgen Kock on 6 Jul 2023
Dear Alethea, Thank you for your review. Your feedback is a big part of our daily work. Welcome back

6/10 Okay

Sultan

Stayed 1 night in Jun 2023
Response from General Manager and Team Jörgen Kock on 19 Jun 2023
Thank you for your review

2/10 Terrible

Penelope

Stayed 1 night in Jun 2023
Response from General Manager and Team Jörgen Kock on 19 Jun 2023
Thank you for your review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good breakfast ! Excellent service.
Stayed 1 night in Feb 2023
Response from General Manager and Team Jörgen Kock on 13 Feb 2023
Thank you for your review

10/10 Excellent

Andres

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel closecto the station
Response from General Manager and Team Jörgen Kock on 7 Dec 2022
Dear Andres, Thank you for your review

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and central location
Nice hotel with very friendly staff that gave us recommendations to bars and places to eat. The reception area and restaurant were very nice but the rooms felt a bit dated but still very clean. Overall it’s a very nice hotel
Stayed 1 night in Nov 2022
Response from General Manager and Team Jörgen Kock on 1 Dec 2022
Thank you, Kevin, for your review. We are glad that you have enjoyed your stay here with us. Welcome back.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Malmo stop
This is a wonderful hotel, second visit, so clean, quiet rooms, excellent breakfast & excellent value, would highly recommend
Stayed 1 night in Sep 2022

10/10 Excellent

Radoslaw

Stayed 1 night in Aug 2022
Response from General Manager and Team Jörgen Kock on 22 Aug 2022
Thank you for your review

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My favorite hotel in Malmoe.. nothing fancy nothing special except for the very accommodating and serviceminded staff.. location perfect for us with car or coming by train.
Stayed 1 night in Jul 2022

8/10 Good

Kjell R.

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2022
Response from General Manager and Team Jörgen Kock on 28 Jun 2022
Thank you for your review

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
The bathroom was so dirty. But I was too tired to go down and ask to change my room. The toilet brush was disgusting. It can be chanaged probably with 30 kr.
Stayed 1 night in May 2022
Response from General Manager and Team Jörgen Kock on 28 Jun 2022
Dear Guest, Thank you for your feedback. We are working to improve. The rooms are going to be clean.

2/10 Terrible

Sureshbalaji

Stayed 2 nights in May 2022
Response from General Manager and Team Jörgen Kock on 8 Jun 2022
Thank you for your review

10/10 Excellent

Ann

Stayed 1 night in May 2022
Response from General Manager and Team Jörgen Kock on 8 Jun 2022
Thank you for your review

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
rooms where really dirty and not cleaned properly . So much dust in the room and also lot of stains as well . Mold in the bathroom
Stayed 2 nights in May 2022
Response from General Manager and Team Jörgen Kock on 28 Jun 2022
Dear Guest, Thank you for your feedback. We are taking actions with the cleaning because it should be clean.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good ans close to train station
Good and close to train station
Stayed 1 night in May 2022
Response from General Manager and Team Jörgen Kock on 28 Jun 2022
Thank you for your review

10/10 Excellent

Ann

Stayed 2 nights in May 2022
Response from General Manager and Team Jörgen Kock on 16 May 2022
Thank you for your review

10/10 Excellent

Ann

Stayed 1 night in May 2022
Response from General Manager and Team Jörgen Kock on 16 May 2022
Thank you for your review

10/10 Excellent

Abir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2022
Response from Hotel Management on 18 Apr 2022
Tack för ert omdöme! Det glädjer oss att ni är nöjda.

6/10 Okay

curt

Stayed 1 night in Mar 2022
Response from Hotel Manager and Team Jörgen Kock on 15 Mar 2022
Thank you for your review

2/10 Terrible

Nils

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2021

10/10 Excellent

Anthony

Stayed 2 nights in Oct 2021

8/10 Good

Bo

Business traveller
Liked: Staff & service
Average hotel standard
Furniture in the room was in very bad condition. Not very often you see that in a hotel in a large city. The hotel could need an update. It seems like a hotel for groups of east european tourist.
Stayed 1 night in Oct 2021
Response from Hotel Manager och Team Jörgen Kock on 5 Nov 2021
Dear Bo, Thank you for your review, We are glad that you are letting us know what could be better. Welcome back

10/10 Excellent

Faidon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location very friendly staff. Due to Corona issue the room was not be able to be serviced all the period that we stayed but we have all the support we need.Breakfast excellent. Very nice Hotel in a very nice city. Everything was excellent.Thanks.
Stayed 4 nights in Sep 2021
Response from Hotel Manager och Team Jörgen Kock on 15 Sept 2021
Dear Faidon, Thank you for your review. We are glad that you have enjoyed your stay here with us. Best Regards

4/10 Poor

Michael

Travelled with family
Liked: Cleanliness
Stayed 1 night in Sep 2021

8/10 Good

Albert

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 4 nights in May 2021

8/10 Good

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from Team Jörgen on 9 May 2021
Hejsan Walter, Tack för din feedback!! Det betyder mycket för oss. Ha en trevlig kväll<3

10/10 Excellent

Walid

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2021

8/10 Good

Verified traveller

Stayed 1 night in Apr 2021

10/10 Excellent

Stewart

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick Malmö trip
Nice breakfast buffet, friendly staff and centrally located. Perfect for a night or two
Stayed 2 nights in Feb 2021
Response from Hotel Manager och Team Jörgen Kock on 7 Mar 2021
Dear Stewart, Thank you for your review. We are glad that you have enjoyed your stay with us. Welcome back

8/10 Good

Nicko

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

2/10 Terrible

Hilma

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, good hotel.
Stayed 1 night in Dec 2020
Response from Team Jörgen Kock on 26 Dec 2020
Hello! We are very glad that you enjoyed your stay with us. We hope to see you again next time :) Have a nice weekend and take care

8/10 Good

Alex

Travelled with group
Liked: Staff & service, room comfort
Walls, floor and lamp shades have either dust or some type of dirt on them. Other wise it's fine for the price I paid so i'm happy.
Stayed 1 night in Dec 2020
Response from Hotel Manager och Team Jörgen Kock on 25 Jan 2021
Dear Alex, Thank you for the review. We are glad that you are happy. Welcome back.

8/10 Good

Ulrika

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

10/10 Excellent

Corina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

8/10 Good

Torbjörn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

8/10 Good

Jasmin

Liked: Cleanliness, staff & service, room comfort
A good place for overnight stay
The hotel is Near the train station and the city center. Clean room. Nice breakfast buffet.
Stayed 1 night in Oct 2020
Response from Hotel Manager och Team Jörgen Kock on 22 Oct 2020
Dear Jasmin, Thank you for the review. We are glad that you have enjoyed your stay here with us. Welcome back