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Reviews of La Quinta Inn & Suites by Wyndham Las Vegas Tropicana

2.5 out of 5
La Quinta Inn & Suites by Wyndham Las Vegas Tropicana
4975 South Valley View Blvd., Las Vegas, NV

Reviews

7.4

Good

Rating 10 - Excellent. 332 out of 1000 reviews" "
Rating 8 - Good. 285 out of 1000 reviews" "
Rating 6 - Okay. 167 out of 1000 reviews" "
Rating 4 - Poor. 117 out of 1000 reviews" "
Rating 2 - Terrible. 99 out of 1000 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

María, Los Angeles

Travelled with family and small children, Travelled with pets
Good thanks

2/10 Terrible

sandi

Travelled with family
Disliked: Property conditions & facilities
Every day we were told the pool would open the next day and it never did become operational over our entire stay. To make matters worse, we never even saw anyone working on it. Very disappointing for our four children.

10/10 Excellent

Yara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

8/10 Good

Christina

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Aug 2022

10/10 Excellent

JoLynn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love pets
Amazing people and great motel. Will be staying there again. Very pet friendly!!
Stayed 3 nights in Aug 2022

8/10 Good

Eduardo

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Housekeeping is improperly trained. Knocked before check out time with the DND sign out and conversing loudly just outside door thereon afterwards. Facilities meet expectations within the rooms, lobby and breakfast areas but does not maintain pool or gives updates on its status. Closed during visit due to it being unclean (filled with algae).
Stayed 1 night in Aug 2022

8/10 Good

Tsufan

Travelled with family
Liked: Cleanliness, room comfort
There was no breakfast and the pool was closed. The rooms were good.
Stayed 2 nights in Aug 2022

6/10 Okay

LEOPOLDO

Liked: Staff & service
Disliked: Amenities
Stayed 1 night in Aug 2022

6/10 Okay

Michele

Travelled with family, Travelled with pets
Liked: Staff & service
Very nice staff, went out of her way to make us comfortable with extra blankets. Good breakfast selection.
Stayed 1 night in Aug 2022

2/10 Terrible

Crescencio

Travelled with group
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
No limpiaron el cuarto minimo tendrian q aver limpiado el baño y cambiar las toallas no lo hicieron
Stayed 3 nights in Aug 2022
Response from La Quinta by Wyndham on 31 Aug 2022
Dear CrescencioThank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham LV Tropicana/Stadium. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to see that you did not enjoy your stay with us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 Poor

Sivanna

Travelled with family and small children
Disliked: Cleanliness
The floors in the room were absolutely disgusting. The carpet desperately needs a cleaning. You do not want to walk with out shoes or the bottom of your feet will be dirty. Also, the linen is rough. In my opinion the price does not match the quality of the hotel.
Stayed 1 night in Aug 2022
Response from La Quinta by Wyndham on 31 Aug 2022
Dear SivannaThank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham LV Tropicana/Stadium. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you did not enjoy your stay with us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 Poor

Iftekhar u

Travelled with family
Disliked: Amenities, property conditions & facilities
This was small, grubby, pool closed, limited breakfast, dated. Booked for 5 people told room only caters for 4 and Expedia fault.
Stayed 1 night in Aug 2022
Response from La Quinta by Wyndham on 31 Aug 2022
Dear iftekharThank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham LV Tropicana/Stadium. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you did not enjoy the room that was provided to you. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Okay

Ammar, Upper saddle river

Travelled with family
Liked: Cleanliness
Expedia shows that this property can accommodate 5 people but they cannot. I booked asking for 5 but they told me they cannot because they do not have a sofa bed or an extra bed. The receptionist said she will send an extra blanket and an extra pillow so one can sleep on the carpet but she never did. There is no elevator and the pool was closed for repairs. Overall, it is a good place to stay but I think add a little more to per night and you will get a much better place to stay and closer to the strip.
Stayed 1 night in Aug 2022

4/10 Poor

Richard

Travelled with family
Disliked: Amenities, property conditions & facilities
The hotel seems fairly outdated and could stand some updates. It claimed to be non-smoking but there was an odor of stale cigarette smoke throughout our corridor.
Stayed 1 night in Jul 2022

4/10 Poor

Abbas

Travelled with family
Disliked: Cleanliness, staff & service
Not Interested
Stayed 1 night in Aug 2022

4/10 Poor

Zenaida

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
breakfast was terrible.. only waffle and coffee were left by 7am. closing time was 9a
Stayed 2 nights in Jul 2022

2/10 Terrible

Claudine

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Terribke
Stayed 1 night in Jul 2022

10/10 Excellent

Lucia, Shibuya

Stayed 1 night in Mar 2022

2/10 Terrible

herberth

Stayed 1 night in Jul 2022

8/10 Good

Wendy

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
A nice enough property with a friendly and very helpful staff.
Stayed 1 night in Jul 2022

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Not a great option
I do understand I wasn’t getting the ritz Carlton here but I do expect a certain level of quality at any hotel and this one didn’t deliver. It is easier to just list the problems. Toilet - flapper broke so unless you pushed it down after every flush, it ran constantly. I’m sure it would have been fixed promptly if I mentioned it but wasn’t in the room much over 2 days. No comforter - had to ask and delivered quickly but shouldn’t have to ask. 2 thin sheets is not enough. Carpet disgusting - hadn’t been vacuumed in a while Room stunk - mix of dog and cigarettes Tv didn’t work - said no input but wouldn’t change Booger on wall Hair on toilet seat and shower and floor Ac wouldn’t allow fan always on - kept going on and off Continental breakfast ridiculous - no syrup for waffles, no sign saying no syrup. Only had bananas, coffee, juice, cereal, yogurt and mini muffins. Main areas had trash multiple days - wouldn’t be hard to pick up trash but was there multiple days Paint peeling - in room and common areas Attitude from day staff about breakfast Shower controls awkward and whistled - not sure where whistling was coming from but really annoying. Pool closed - sign said “routine maintenance” but looked like it had been drained for months. Would have been nice to know before making reservations. There was a good thing. The beds were comfy and clean. Definitely will not stay here again.
Stayed 2 nights in Jul 2022

6/10 Okay

Matthew

Business traveller
Liked: Staff & service, room comfort
Room and bed
It was comfortable. However there was a toothpaste box and empty water bottle on the floor. Also no coffee in my room. I think they were understaffed.
Stayed 1 night in Jul 2022

8/10 Good

yulissa

Travelled with group
Disliked: Staff & service
Disappointment
Trash bags outside just laying there blocking side entrance was not a great welcoming..I asked for a xtra set of towels i waited 2 days and never got to my room...
Stayed 2 nights in Jul 2022

4/10 Poor

Benjamin

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We expected no frills, but it was worse than that. Everything was in disrepair. The breakfast lacked basic things like coffee creamer, syrup for the waffles (told to use jelly packets), and the sausage that was brought out was cold and greasy. When I asked if the sausage had been cooked, I was offered that they could warm it up in the microwave. I thinknit had only been thawed. Gross.
Stayed 1 night in Jul 2022

2/10 Terrible

Emanuele

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Albergo poco curato. Non pulito. Locale della colazione non pulito e non ricca di varietà. Gli asciugamani non c’erano per tutti come i teli per per la doccia. Rapporto qualità prezzo decisamente non eccezionale. Unico aspetto positivo la posizione ed il personale cordiale.
Stayed 1 night in Jul 2022

6/10 Okay

Jennifer

Liked: Staff & service
I found it very odd that this hotel didn’t have an elevator. We were on the 3rd floor and had a lot of stuff to carry to our room.
Stayed 1 night in Jul 2022

8/10 Good

Verified traveller

Liked: Staff & service
This Hotel Has Seen Better Days
Of all the La Quintas we have stayed before, this was the worst. I write this being mindful of staff shortages and other current struggles of the tourism/service industry. Some of the issues cannot be controlled by the hotel, I guess. If you are traveling with a dog, you will get a level one room. The hallway of the first level is unlike those of the upper levels: awful white institutional lights, awful smell of smoke and animal urine, filthy carpets. The room itself smelled so bad that we had to report it. To their credit, we were offered a different room that smelled normal, and had a jacuzzi (we didn't need that, but at least they did not charge us extra). This room was okay despite the lumpy mattress and the semi-broken shower knob. Good parts: the hotel is affordable, non-smoking (clearly some guests did not honor this), allows dogs (seems like some dogs were brought here that are not housebroken, not the hotel's fault), and is located centrally. The free breakfast consisted of spotty bananas, one cereal option, and no warm food. Very sparse. Anyway, we'll most likely not come back, but we appreciated their consideration of giving us a better, cleaner room.
Stayed 1 night in Jul 2022

2/10 Terrible

Geovanni

Stayed 2 nights in May 2022

4/10 Poor

Jesus

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The vanity was clouded make report never fix when checking the person as bad aptitude
Stayed 2 nights in Jul 2022

8/10 Good

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2022

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Monique

Business traveller, Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022

10/10 Excellent

Harlan

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the nicest, most peaceful place I have ever stayed. Had the hot tub all to myself, very comfortable beds, clean, really enjoyed my stay.
Stayed 1 night in Jul 2022

8/10 Good

Girlie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

2/10 Terrible

LUIS

Travelled with group
Disliked: Cleanliness
Our room had bed bugs. Staff was notified of bed bugs and made no effort to re-room, clean sheets. Told to leave. Slept in my car from Saturday to Sunday.
Stayed 3 nights in Jun 2022

4/10 Poor

Nancy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was an hour late checking in and they still didn’t have my room readyi had to wait 1/2 hr more to get my room and their pool wasn’t working
Stayed 1 night in Jul 2022

2/10 Terrible

Maricela

Travelled with family, Travelled with family and small children, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the only thing is that I can stay with my pets, but the rest is very bad,
Stayed 2 nights in Jun 2022

10/10 Excellent

Sarak

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the smoke free environment and the free breakfast.
Stayed 1 night in Jun 2022

10/10 Excellent

Emily

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
We picked this spot because it was off the strip and we had our dogs with us. Staff was nice, hotel and room were very nice. Would definitely stay here again.
Stayed 1 night in Jun 2022

2/10 Terrible

Erin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No cribs for families with small children
Hotels.com says this location has free crib but after we checked in and moved our stuff in the room, they brought us a roll away bed for our 17 month old, which is not safe. They do not have crib or pack ‘n plays available and when we asked to be compensated because we’d have to go out and buy one, they refused. The manager’s solution was to tell hotels.com that the listing is incorrect (not my job and my child still does a place to sleep) or go somewhere else. We ended up going to the Hampton Inn down the street, which was way nicer and has cribs for babies. Overall, not family friendly nor accommodating. Don’t stay here.
Stayed 1 night in Jun 2022

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
This hotel was dark, dirty and the breakfast was lacking. I would not recommend this hotel to anyone.
Stayed 1 night in Jun 2022

2/10 Terrible

Maribel, Reseda

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The alley going to our room smells unpleasant and the room was not clean and smells smoke Even if none-smoking. The bedsheets were a bit itchy, probably not changed or Dusty. There were no towels and we had to call guest services. They said sorry they only have pool Towels because their washer was broken. The lady said she will bring the pool towels to our room but waited an hour and nothing came so we had to pick up. The coffee was water down. The place needs more cleanling. The staff were at least nice and apologetic.
Stayed 2 nights in Jun 2022

2/10 Terrible

Justin

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
We’ll take your money but won’t accommodate you
Booked a room for 5 adults room only had 2 beds and 4 pillows. Couldn’t be accommodated with rollaway bed or sleeper sofa also couldn’t receive anymore pillows or towels.
Stayed 1 night in Jun 2022

4/10 Poor

Lee hayley

Travelled with family
Liked: Room comfort
Disliked: Property conditions & facilities
The first room we got had stained sheets and all the drawers/cabinet door on dresser were broken. We booked for 5 people… got 4 pillows and 2 towels. Had to almost beg for the 5th pillow. Breakfast started running out an hour before it stopped. We couldn’t find any staff to help refill items until 30 minutes prior to breakfast ending, and then were told it’s too late to refill items.
Stayed 1 night in Jun 2022

4/10 Poor

stephen

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Just a dated building that is no well kept. The Staff are trying hard to help the guess.
Stayed 2 nights in Jun 2022

10/10 Excellent

jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the casinos we wanted to go
Stayed 2 nights in Jun 2022

10/10 Excellent

Stanford

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Frustrating check in
Upon check in my reservation could not be found in there system, my room was paid before my arrival through the app but they charged me again and put a hold on my account. This is very frustrating due to this being my half way point to rest for my trip and the drive I have ahead of me. Also when I reserved my room I did a king room but when I was checking in I was told that room had been sold previously so I had to wait to change to a different room type ..
Stayed 1 night in Jun 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Maura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

2/10 Terrible

Anna

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2022