Outdoor pool

Reviews of Maritime Park & Spa Resort

3.5 out of 5
Maritime Park & Spa Resort
1 Tungfah Road, Paknam, Krabi, Krabi

Reviews

6.8
Rating 10 - Excellent. 35 out of 199 reviews" "
Rating 8 - Good. 64 out of 199 reviews" "
Rating 6 - Okay. 49 out of 199 reviews" "
Rating 4 - Poor. 30 out of 199 reviews" "
Rating 2 - Terrible. 21 out of 199 reviews" "

7.0/10

Cleanliness

6.8/10

Staff & service

8.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

Ege

Travelled with group
Liked: Cleanliness, room comfort
Deserted but cool
It was like abandoned 35 years ago but besides that very fine
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
There isn't one thing i would recommend about this property. I would advise any people thinking about staying here to pick a different hotel. Firstly the cleanliness of the room is abysmal with the floor being covered in ants. There was hairs stuck to the shower wall highlighting it hadn't been cleaned from the prior guests. The beds are hard and uncomfortable with sheets and blankets looking decades old. To top it of open leaving the room a giant rat was seen running across the hallway by myself and my other travelling partner.WOULD NOT RECOMMEND also would like my money refunded as we checked out a day early and to find a hotel with suitable living conditions .0/5
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have preferred coin laundry, as laundry service was very expensive
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent four nights here and enjoyed every moment. The staff were friendly, hard working and responsive to our every need or whim. The grounds are beautiful with lots of flowering plants and a lake we canoed on. Lovely in all respects. The room was spacious and the A/CC cold. The swimming pool was very nice. The food though simple was excellent. Transport to Ao Nang and Krabi Town was easy and cheap. Highly recommend this hotel to anyone wanting a quiet,enjoyable vacation.
Stayed 4 nights in May 2019
Response from Taii on 21 May 2019
On behalf maritime management and staff pleased to thank you very much to stay with use, and thank you for a good reviews, we hope and delight to welcome you again next time

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All I like the most is the hotel environment with the beautiful garden. Hotel workers are very friendly and helpful. I don’t like the hotel is a little far away from Krabi Town.
Stayed 5 nights in Apr 2019
Response from Taii on 21 May 2019
Thank you for you review and suggestion

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
See you again.
Surpassed all expectations, beautiful hotel very clean and comfortable. A little dated but spotless. Massive hotel with beautiful parkland gardens to walk in. Lily ponds fish and beautiful massive swimming pool with swim up bar. ( swim up bar closed at time of my visit. Outstanding gardens pools and ponds. Tranquil and fantastic views af mountains. Absolutely must go back. Fantastic beautifully presented impeccable staff.
Stayed 1 night in Mar 2019
Response from Taii on 21 May 2019
Thank you for your review response and suggestion, your comment was advantage for our rectified in the future we pleased to welcome you next time

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing
Stayed 2 nights in Mar 2019
Response from The Management Team on 7 Mar 2019
Thank you for taking the time to provide us with rating. Also, we appreciate all feedback to enable us to improve what we do in the future. We look forward to welcoming you back in the near future. Kindest Regards,

10/10 Excellent

Nita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View of the hotel was the best.. good service friendly service by staff... and a beautiful place to be with.. love the kayaking and the cycling its free of charged.. overall its a beautiful place to be with..
Stayed 2 nights in Feb 2019
Response from The Management Team on 22 Feb 2019
Dear Valued Guest, Thank you for taking the time to provide us with rating. Also, we appreciate all feedback to enable us to improve what we do in the future. We look forward to welcoming you back in the near future. Kindest Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from The Management Team on 31 Jan 2019
Dear Valued Guest, Thank you for taking the time to provide us with rating. Also, we appreciate all feedback to enable us to improve what we do in the future. We look forward to welcoming you back in the near future.

6/10 Okay

Gabrielle

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
the people were kind and helpful...
Stayed 2 nights in Jan 2019
Response from The Management Team on 10 Jan 2019
Dear Valued Guest, Thank you for taking the time to provide us with feedback. I am disappointed to hear that aspects of your stay did not meet expectations and it is certainly something we will look into. We do hope the issues do not defer you from revisiting in the near future. Kind Regards,

10/10 Excellent

Csaba

Liked: Cleanliness, staff & service, room comfort
Hospitable place with amazing scenery
They offered complimentary breakfast even though I had booked a room without breakfast, which was a very nice gesture. The infrastructure and the hotel building needs an upgrade, but the food is great and the view over the ponds and pools as a backdrop to the surrounding hills is stunning. All workers were extremely polite and did their utmost to make my stay comfortable.
Stayed 1 night in Dec 2018
Response from The Management Team on 10 Jan 2019
Dear Valued Guest, Thank you for taking the time to provide us with rating. Also, we appreciate all feedback to enable us to improve what we do in the future. We look forward to welcoming you back in the near future. Kindest Regards,

4/10 Poor

Oum

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The room was so small. Many lezards. Too many walking stairs. Too expansive for what it is.
Stayed 1 night in Dec 2018
Response from The Management Team on 10 Jan 2019
Dear Valued Guest, Thank you for your comments. We do value all guest feedback and try very hard to make it a good stay for all our guests. We will pass your comments on to all staff members for improvement. Kind Regards,

8/10 Good

Verified traveller

Disliked: Cleanliness
Stayed 3 nights in Nov 2018
Response from Resort Representative on 7 Dec 2018
Thank you for your kind review. We will take your feedback and score for our improvement. Finally, we hope to warm welcome you next time. Best regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from The Management Team on 30 Nov 2018
Thank you for having taken your time to provide us with your valuable feedback . Your helpful comments are much appreciated and it will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future.

2/10 Terrible

eddie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
One star hotel
Terrible ..... I don’t recommend it to anyone who is looking for vacation.
Stayed 2 nights in Jan 2018
Response from Taii Pakawat on 26 Jan 2018
Dear Sir Madam Thank you for your feedback. all of management we are apologize if any don't impress on your, we persevere to service on standard but some time it wrong effort, if any suggestion what console we will rectify in a correct way. Thank you

6/10 Okay

Grace, USA

Liked: Cleanliness
Disliked: Room comfort
No Spa! (Mixed review)
I have a mixed review of this resort, because the location and view were outstanding. Truly beautiful and unique with walking paths and lovely pool. The tour office was very helpful with a great selection of day tours. I was disappointed, however, that there is no spa. The word SPA is in the resort's name, after all. The spa is mentioned on Expedia and on the hotel's website. There is a lovely and enticing spa menu on the hotel's website. However there is no spa. I asked at the front desk and was told that the spa was closed for renovations. I asked when it would reopen. No answer. I asked how long it has been since it closed....3 years. That means there is no spa. The pool is large and clean. Beds are uncomfortable (Hard, thin, and oddly lumpy). Although it's a non-smoking hotel, and there are signs saying "No Drones", the large groups of Chinese tourists were smoking and flying their drones around other people's balconies and windows. They were also spitting all over the place, which was disgusting. I was reprimanded by hotel staff for wearing a pool towel back to my room and for wearing my flip-flops too close to the edge of the pool. However, the Chinese tour groups were smoking and spitting and flying their drones invasively, seemingly without reprimands.
Stayed 12 nights in Dec 2017
Response from Taii on 9 Jan 2018
Dear Partner Thank you for your review, That is ultimate truth, we will apply and adjust in order to best benefit for guest and hotel service best regard Pakawat C. Director of sales

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Jul 2017
Dear Freddy we are so disappointed in you feedback. we investigate my staff for those topic detail as following. 1.whent you check in my staff service on time served your welcome drink and sending you to the room. 2. the room as we assign is very new we just renovate in two mouth 3. you check in only 45 minute and check out, my staff asking you what happen something wrong, you say nothing you have to go to Phuket because your friend waiting there, 4. you need to go to bus station my staff pic you up and free transfer to bus station, 5. the hotel location surrounded by nature and park in front of big lagoon. we apologize for any inconvenance. thank you Pakawat C. Director of sales

6/10 Okay

Anthony

Disliked: Property conditions & facilities
This was a very good hotel when it was built, unfortunately, it is rather tired to be polite and due to the lack of people restaurant is limited. Had a suite with a very good view
Stayed 1 night in Jul 2017
Dear Anthony Thank you for you visited and Thank for your review. it was good benefit for our hotel to be process, we will apply your suggestion an adjust to bester. Best Regard Taii Pakawat DOS

2/10 Terrible

Sheila, Daly City, ca

Disliked: Property conditions & facilities, room comfort
relocated here when travelocity screwed up
Travelocity put us in this shabby, run down hotel after they informed us, (while we were in a taxi en route to our original hotel) that our hotel reservation was cancelled for some inexplicable reason. This was the worst experience of our two week trip. The hotel was in the middle of no where, and in need of upkeep. Absolutely horrible.

8/10 Good

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, relaxing stay
This was a 2 night stay before we went home, hotel chosen due to closeness to the airport. Hotel inside was nice, outside areas were outstanding. Staff we're friendly and helpful. The area was very quiet by hotel did arrange shuttle buses to three different areas twice a day am and afternnon, if you wanted to go out in the evening you would have taxi.

8/10 Good

tawat , royal oak, michigan

Liked: Cleanliness, staff & service, room comfort
Ok not great shake.
The hotel is dated, breakfast need to be improved, the view was spectacular.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice conventions-style hotel with beautiful grounds and pool. It's a bit isolated outside of town, but not too far away, either. Staff was freindly and room was nice with small balcony and view of the lagoon. Large breakfast buffet. In room WiFi not very good.

8/10 Good

Shahid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. Highly recommend a stay here. The airline staff use this hotel for overnight stays and therefore it is very clean and comfortable!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room, air conditioning was good, nice view of the city , shuttle was free only one way to Krabi.

6/10 Okay

G&L, Saskatchewan,Canada

Liked: Cleanliness, staff & service
Aging hotel.
This grand hotel is suffering from a lack of updates. No in-room safe is my major complaint. You must use a safety deposit box at front desk. Food is good, pool also good. Rooms very large. Staff friendly but English language is very poor.
Chinese New Year Lanterns with hotel staff posing.

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Ok for a stopover for Krabi town
Was recommended this hotel by an expedia agent as a stopover from phi phi island instead of direct travel from phi phi to Krabi airport. Hotel reviews scared us at first, but when we arrived, we found lobby and grounds very large. However saw tiny ants on reception desk due to open nature of it. Staff's English is poor and very little info on arrival. Lots of Chinese visitors at hotel. Breakfast selection pretty reasonable for price, but after 9am, staff did not seem to top up food, so arrive early for this. Need to renovate a section of rooms and allocate these only to get better reviews to attract more guests.

6/10 Okay

Robbie, United Kingdom

Liked: Cleanliness
Our review
Our stay here was ok but wouldn't put it up there with the rest. It seemed very lifeless and almost ghostly - maybe as it was in low season? But other hotels didn't have the same aura. If given the choice we wouldn't stay here again. Reception didn't seem very welcoming at all. The room itself was a good size And a good bathroom. Also the bed was very comfortable. The hotel location is ok if your waiting for a flight or something but as for location it was very dire.

2/10 Terrible

hernan , buenos aires

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience
Only few people speak English, the room was not clean and noisy all night. Everything looks like an hotel of the 80 's that never again was painted or done anything. But the worst thing was that all my staying the was a horrible smell in my room , at first I thought that could got better with the hours it was worst, maybe it was just my room.....I definetely will no stay there again....

8/10 Good

Ruth, Solihull, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in Krabi town
The hotel is not 4 star by European standards really a 3 star. The location is in town so if you want the beach this is not for you. The spa is currently closed. The staff are helpful. If you want a relaxing stay in beautiful surroundings this is ideal.

6/10 Okay

Verified traveller

Don't bother
Maritime Resort has a great reputation amongst locals, but by Western standards it's definitely mediocre. The sheets were stained, the maid forgot to leave towels often, and nothing looks as it's advertised (a complaint shared by a fellow traveller from England). When we first arrived, some of the toiletries weren't stocked and the maid often took the towels, but didn't leave new towels. The pool was okay, but poolside service is hard to get. There isn't always someone working outside. You need a car/shuttle to get everywhere. The resort isn't the most picturesque with its concrete walls and the construction next door. There's also an abandoned gas station across the street and graffiti on some stores next to the resort. The hotel's breakfast is filled with nothing but heavy, starchy foods that you'd eat for lunch (rice, pasta, etc), which is a bit much at 9AM. The staff speaks some English, but expect errors. The location isn't the most convenient and there are better resorts in Ao Nang (some of which may have even cost the same or less). Ao Nang is also a better location for eating, shopping, tailors, and going to some of the islands. Frankly, this resort was a complete disappointment. I would never stay here again for a romantic or solo holiday. There are nicer resorts closer to the beach in Ao Nang.

2/10 Terrible

nigel and pat, london

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Overall poor hotel
First the positives: a reasonably priced hotel with pleasant grounds. The negatives: away from the reception area a very tired and worn set of buildings. This hotel appears to be used as a type of transit hotel with lots of noisy arrivals and departures between 1 and 4 am which made it impossible to get a decent nights sleep during the week we were staying. The hotel is a good 45 min walk to Krabi.

4/10 Poor

Padhu, Singapore

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Nice hotel a bit old rooms
Unfortunately the SPA was under renovation which was not informed at the time of booking. Neatly maintained pool, free bicycle for outdoor activity. Nice view. Bit far from Ao Nang. So if you are keen to do shopping and dine at different restaurants please dont book this hotel. It stands aloof and self contained in some ways. 150 THB for in room internet but not worth

4/10 Poor

Raj, Singapore

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Old rooms, SPA under renovation
The location of the hotel is close to airport but the hotel is located very near to a pond with lotus flowers and very small hill. Nice view from the room. Without asking they upgraded our superior room to a suite, however later learnt that the SPA was under renovation and a lot of disappointment from the family. Spa was the sole reason to choose this hotel. Also most rooms were very old but certainly a good service. English is bit of a problem with the staff but we managed to get things done with broken english. Very good breakfast and swimming pool was maintained neatly

6/10 Okay

Rosina, Canberra, Australia

Liked: Cleanliness, property conditions & facilities, room comfort
Nice for one night
We stayed there on the night before leaving so being near the airport was what inspired us to stay.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Old place
This is an old conventions hotel where the time already past and still have the same beddings

10/10 Excellent

Emese, Berlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Very nice hotel, unfortunately far from the beach and the city. Very cleaned, nice, big rooms. Only thing is that the bar at the pool was not in use... Free transport daily to the beach :)

6/10 Okay

M FADHIL, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel condition but poor location
Very nice hotel, friendly staff and a little bit above avergae on the hotel facilities. The location of the hotel is extremely poor though. 15 mins just to walk out of hotel which will still land you in the middle of nowhere.

10/10 Excellent

Joanna, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel in Krabi Thailand
The room was clean, spacious and it had a beautiful view from the balcony of the surrounding area. This hotel is conveniently located to lots of attractions.There is a free hotel shuttle that runs 3 times a day to Krabi town as well as Ao Nang Beach. The staff was extremely friendly and the breakfast was pretty good as well.

10/10 Excellent

Dionne, Malaysia

Liked: Cleanliness, property conditions & facilities, room comfort
Best Krabi Town hotel in term of facilities
Arrival Krabi, stay in Krabi town Maritime Park hotel was surprisingly good by considering the rating is not so highly recommended. We was given a high floor room, oversee the river and pool, fantastic view. Surrounding was nice and cooling. Breakfast was decent. Have to comment that service was not at par for a four star hotel.

8/10 Good

Sonja, Australia

Facilities: Basic, Unpretentious, Modest; Value: Inexpensive; Service: Inoffensive, Sufficient, Polite; Cleanliness: Hygienic , Tidy, Neat;

4/10 Poor

Verified traveller

Nice hotel but not recomend for Muslim to stay.
Hard to get halal food and transportation to the town.

4/10 Poor

Sean, Australia - QLD - Brisbane

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Facilities: No spa in room. Clos; Value: Rip-off; Service: Bad; Cleanliness: Lovely; As is it far from the main road the 'Cab drivers' rip you off big time. About 3 to 4 times the normal Thailand rate. Maybe just Krabi.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Beautiful hotel, scenic and clean...
Our stay was really nice, only discomfort were the mosquitos. We were travelling with our 2-year old and stayed in a pool facing ground-level room. The view and the room were very nice. Its not your modern state-of-the-art hotel, but it was exactly what we needed- quiet, peaceful and scenic. Remember to request for a pool facing room. The hotel initially "upgraded" us to a better room, but it was on the top floor at the right most part of the hotel. The view was horrible and room was very dated. We asked to have a change in rooms and facing the pool. The rooms facing the pool are much "newer". The service staff were very accommodative to our change requests and very friendly. The beaches are a short tuk-tuk ride away, as are most of the other tourist attractions. With all the attractions offering pick-up and drop-off services it didnt make much of a difference to us that we werent staying right at the mouth of the beaches. In fact, that was such a pleasant plus point. No drunk tourists, singing their national anthems kept us awake at night! Breakfast was a simple affair. Request to sit on the restaurant floor above. They serve nicer food, although staff claim its the same as the ground floor. It's not! Pack loads of mosquito repellent, patches for the kids, citronella oil and coil burners - you'll be just fine!

6/10 Okay

rcd, singapore

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Great Getaway
Stay was very pleasant and relaxing although the Hotel seems a bit dated and in need of renovation, dinner in Restaurant was excellent and brealfast was o.k. otherwise a nice little getaway and I loved seeing the Monkey Troupe every time I took a stroll around the grounds. Will definetely return at some future date.

10/10 Excellent

Euan

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Chris, Seattle, WA

Liked: Cleanliness, room comfort
Meh-ritime
This hotel wasn't really bad but it wasn't that great either. It's just outside of Krabi which means you need to use a taxi service to get to and from Krabi. If you use the hotel's service they're more expensive than a local taxi. Not that I was looking to watch a lot of TV but I like to have it on when preparing for bed or to go out, but the only channel they had in English was NHK. It would've been nice to be able to catch up on local, Thai, or World news but no such luck. I went to the City Hotel in Krabi and found more channels in a worse room that was $75 USD cheaper. For breakfast they had two different places, one for Westerners and another for Dim Sum. I was directed to the Westerner breakfast, I believe because of my looks, though it would've been nice to have a choice or a combination of the two. For what I paid for, this place wasn't worth it. Was it clean? Yes. Was it quiet? Yes. Were the staff accomodating? Yes. Was I satisfied? No, not for what I spent. The room felt unwelcoming and was dark. I won't be staying here again.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
unhappy
Not a 4* hotel more like a 3-

10/10 Excellent

Pranjal, Gurgaon, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You can stay a week just at the resort itself !
Staying at Maritime Park and Spa was a fantastic experience ... if we come to Krabi again we will definitely stay here for sure and keep more time in hand to just spend at the resort ... the staff were polite, very helpful and friendly and organized trips for us at short notice (Phi Phi Island tour). The staff organized a midnight delivery of a cake and a bottle of sparkling wine for our 10th marriage anniversary ... which was made all the more memorable by the scenic resort and the day trip to Phi Phi Islands ... Additionally, strolling through the resort grounds was a very soothing experience .... the placid lake ... the small waterfront cottage ... these were very endearing ! The view from the balcony was superb... because of the way our room was placed we had the twin hills to the left and the pool and the entire view of the lake right in front ! The breakfast on the lawns was nice. What we liked the most was the way every small thing had been decorated or designed - for instance, the way the jackfruit growing on the trees were covered up ! The Chaofah viewing point on the 8th floor was interesting ! All in all a great experience !
View from the balcony
The hills from the balcony
The walk to the resort from the gate
Another view