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Reviews of La Quinta by Wyndham Dubai Jumeirah

La Quinta by Wyndham Dubai Jumeirah
Sheikh Rashid Road / off Jumeirah, Street Near Mina, Dubai, DU

Reviews

6.8
Rating 10 - Excellent. 16 out of 103 reviews" "
Rating 8 - Good. 37 out of 103 reviews" "
Rating 6 - Okay. 21 out of 103 reviews" "
Rating 4 - Poor. 20 out of 103 reviews" "
Rating 2 - Terrible. 9 out of 103 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.4/10

Property conditions & facilities

Reviews

8/10 Good

Denise

Liked: Staff & service, room comfort
Basic. But sufficient.
Spacious room. Hot showers. They gave me late check out at 1pm instead of 12pm so that was nice. There's a gym and pool on the top floor, with shower. So even after we checked out, we could still shower (they have us towels!) before heading to the airport. that was fabulous. Hotel definitely needs updating though!
Stayed 2 nights in Dec 2019

6/10 Okay

Mohammad

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Stayed 7 nights in Sep 2019
Response from Team Country Club on 21 Sept 2019
Thank You for your rating..

10/10 Excellent

Verified traveller

Stayed 4 nights in Feb 2019
Response from Mahesh B. on 9 Apr 2019
Thank You

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Somewhat disappointed. We were only there for one night, so it was no big deal
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Ok for short stay
Stayed 1 night in Dec 2018
Response from AFRAZ on 20 Dec 2018
Dear Guest, It gives us immense pleasure to see your feedback for your stay with us, we at The Country Club Hotel strive hard to satisfy our guests needs and wants. We have to have you again staying with us and serving you better.

6/10 Okay

Sandeep

2 star only
Noisy place
Stayed 1 night in Dec 2018
Response from Afraz on 20 Dec 2018
Dear Guest, we thank you for your feedback for the stay you had with us at the Country Club Hotel. we can definitely assist you with the feedback if you may help us with your precious time and suggest us with the improvements. We believe in utmost guest satisfaction and strive hard to accomplish the same.

10/10 Excellent

Mohammed zaid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Stayed 1 night in Sep 2018
Response from Imee Yague Gonzales Front Office Manager on 26 Sept 2018
Dear Mr. Mohammed, Thank you for your kind words and for choosing The Country Club Hotel as your second home in Dubai. The Country Club hotel team are all very pleased to read such overall feedback that expresses satisfaction with the service and facilities we have been offering you, as this is what we always strive to achieve and provide to our valued guests. There is nothing we love to hear more than our guests loving their experience with us! Guest satisfaction is our number one goal and there is nothing better than achieving that. Once again, thank you. We hope to welcome you in the very near future at our hotel and remain with. Yours Sincerely; Imee Yague Gonzales Front Office Manager

10/10 Excellent

Mohammed zaid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Stayed 1 night in Aug 2018
Response from Imee Yague Gonzales Front Office Manager on 17 Sept 2018
Dear Valued Guest, Thank you for your kind words and for choosing The Country Club Hotel as your second home in Dubai. The Country Club hotel team are all very pleased to read such overall feedback that expresses satisfaction with the service and facilities we have been offering you, as this is what we always strive to achieve and provide to our valued guests. There is nothing we love to hear more than our guests loving their experience with us! Guest satisfaction is our number one goal and there is nothing better than achieving that. Once again, thank you. We hope to welcome you in the very near future at our hotel and remain with. Yours Sincerely; Imee Yague Gonzales Front Office Manager

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Staff charged me for Mini bar items and tried to take advantage of me during checkout.
Stayed 3 nights in Jul 2018
Response from Imee Yague Gonzales Front Office Manager on 31 Jul 2018
Dear Valued Guest, Thank you very much for taking the time to give your personal impressions about our hotel. Rest assured that our team was more than delighted to serve you and help you to spend an as enjoyable and comfortable stay as possible among us. Since every point made in this comment is important to us, your comment is forwarded to the concerned department and been taken cared off. Thank you for taking part to our quality service improvement by letting us knows about this issue. I hope you will still give us another opportunity to change this perception to a positive experience Yours Sincerely; Imee Yague Gonzales Front Office Manager

4/10 Poor

Malcolm

Disliked: Cleanliness
Too much music noise from the 'bass' at early hours of the morning. Bedding and towels and room service good but carpets dirty and numerous small cockroaches
Stayed 7 nights in Jun 2018
Response from Imee Yague Gonzales Front Office Manager on 30 Jul 2018
Dear Valued Guest, Thank you very much for taking the time to give your personal impressions about our hotel. Rest assured that our team was more than delighted to serve you and help you to spend an as enjoyable and comfortable stay as possible among us. Since every point made in this comment is important to us, your comment is forwarded to the concerned department and been taken cared off. Thank you for taking part to our quality service improvement by letting us knows about this issue. I hope you will still give us another opportunity to change this perception to a positive experience Yours Sincerely; Imee Yague Gonzales Front Office Manager

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Acceptable and worth for the price.
Everything are good only only one thing is the music from the clubs on the lobby is very loud until 2AM. The breakfast buffet very limited.
Stayed 4 nights in May 2018
Response from Imee Yague Gonzales Front Office Manager on 10 May 2018
Dear Valued Guest, Thank you very much for taking the time to give your personal impressions about our hotel. Rest assured that our team was more than delighted to serve you and help you to spend an as enjoyable and comfortable stay as possible among us. Since every point made in this comment is important to us, your comment is forwarded to the concerned department and been taken cared off. Thank you for taking part to our quality service improvement by letting us knows about this issue. I hope you will still give us another opportunity to change this perception to a positive experience Yours Sincerely; Imee Yague Gonzales Front Office Manager

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Mold, moth like tiny bugs and hairs in the bathroom from previous user still! Decor outdated. Very friendly helpful staff though.
Stayed 1 night in May 2018
Response from Imee Yague Gonzales Front Office Manager on 8 May 2018
Dear Valued Guest, Thank you very much for taking the time to give your personal impressions about our hotel. Rest assured that our team was more than delighted to serve you and help you to spend an as enjoyable and comfortable stay as possible among us. Since every point made in this comment is important to us, your comment is forwarded to the concerned department and been taken cared off. Thank you for taking part to our quality service improvement by letting us knows about this issue. I hope you will still give us another opportunity to change this perception to a positive experience Yours Sincerely; Imee Yague Gonzales Front Office Manager

6/10 Okay

David, Scotland

Liked: Staff & service, room comfort
Disliked: Cleanliness
From the first minute the staff could not have been nicer. They are what keeps this tired old hotel going. If you are looking for a budget hotel and don’t mind a walk this is the one for you.
Stayed 5 nights in Apr 2018
Response from Imee Yague Gonzales Front Office Manager on 5 May 2018
Dear Valued Guest, Thank you very much for taking the time to give your personal impressions about our hotel. Rest assured that our team was more than delighted to serve you and help you to spend an as enjoyable and comfortable stay as possible among us. Since every point made in this comment is important to us, your comment is forwarded to the concerned department and been taken cared off. Thank you for taking part to our quality service improvement by letting us knows about this issue. I hope you will still give us another opportunity to change this perception to a positive experience Yours Sincerely; Imee Yague Gonzales Front Office Manager

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Response from Imee Yague Gonzales Front Office Manager on 8 May 2018
Dear Valued Guest, Thank you very much for taking the time to give your personal impressions about our hotel. Rest assured that our team was more than delighted to serve you and help you to spend an as enjoyable and comfortable stay as possible among us. Thank you for taking part to our quality service improvement, I hope you will still give us another opportunity to change this perception to a positive experience Yours Sincerely; Imee Yague Gonzales Front Office Manager

8/10 Good

Jessie, Auckland, NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to Airport and other amenities
The reception was really friendly and let us leave our bags there until check-in. She also upgraded us for free to a larger room so that was sweet! The location was perfect for where we needed to be and easy to catch a taxi out the front. Would recommend as it was not expensive either.
Stayed 2 nights in Apr 2018
Response from Imee Yague Gonzales Front Office Manager on 24 Apr 2018
Dear Valued Guest, Thank you for your kind words and for choosing The Country Club Hotel as your second home in Dubai. The Country Club hotel team are all very pleased to read such overall feedback that expresses satisfaction with the service and facilities we have been offering you, as this is what we always strive to achieve and provide to our valued guests. There is nothing we love to hear more than our guests loving their experience with us! Guest satisfaction is our number one goal and there is nothing better than achieving that. Once again, thank you. We hope to welcome you in the very near future at our hotel and remain with. Yours Sincerely; Imee Yague Gonzales Front Office Manager

6/10 Okay

Gi-Gi, Washington DC

Liked: Staff & service
Good for the money
The hotel has 3 night clubs on the first floor. The music is blasting until 3 am and we could hear it very well. Rooms are big. Bathroom is outdated and durty.
Stayed 6 nights in Mar 2018
Response from Imee Yague Gonzales Front Office Manager on 8 Apr 2018
Dear Valued Guest, Thank you very much for taking the time to give your personal impressions about our hotel. Rest assured that our team was more than delighted to serve you and help you to spend an as enjoyable and comfortable stay as possible among us. Since every point made in this comment is important to us, your comment is forwarded to the concerned department and been taken cared off. Thank you for taking part to our quality service improvement by letting us knows about this issue. I hope you will still give us another opportunity to change this perception to a positive experience. Yours Sincerely; Imee Yague Gonzales Front Office Manager

8/10 Good

Ghulum Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean and comfortable.
Overall it is a good Hotel, clean, comfortable, good service and a very friendly front disk.
Response from Imee Yague Gonzales Front Office Manager on 3 Apr 2018
Dear Valued Guest, Thank you for your kind words and for choosing The Country Club Hotel as your second home in Dubai. The Country Club hotel team are all very pleased to read such overall feedback that expresses satisfaction with the service and facilities we have been offering you, as this is what we always strive to achieve and provide to our valued guests. There is nothing we love to hear more than our guests loving their experience with us! Guest satisfaction is our number one goal and there is nothing better than achieving that. Once again, thank you. We hope to welcome you in the very near future at our hotel and remain with. Yours Sincerely; Imee Yague Gonzales Front Office Manager

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noisy room
Music was very loud in room all night from club below. Room 123 sucks. You should not use this room on club night. Music was very loud in room.
Stayed 2 nights in Mar 2018
Response from Imee Yague Gonzales Front Office Manager on 2 Apr 2018
Dear Valued Guest, Thank you very much for taking the time to give your personal impressions about our hotel. Rest assured that our team was more than delighted to serve you and help you to spend an as enjoyable and comfortable stay as possible among us. Since every point made in this comment is important to us, your comment is forwarded to the concerned department and been taken cared off. In addition, don’t hesitate to inform our team about your special requirements prior to your arrival. Thank you for taking part to our quality service improvement by letting us knows about this issue. I hope you will still give us another opportunity to change this perception to a positive experience. If I can be of assistance, please don't hesitate to contact me directly by email on your next visit to Dubai. I will personally ensure that your stay is comfortable and memorable. Yours Sincerely; Imee Yague Gonzales Front Office Manager

6/10 Okay

jvp, kuwait

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Average hotel
The hotel staff were accomodating & helpful. But the door bell from the other room is so audible, we can hear it as early as 5am when we were asleep. The smell of the carpet is aweful, we noticed different kind of smell everyday.
Stayed 4 nights in Feb 2018
Response from Imee Yague Gonzales Front Office Manager on 13 Mar 2018
Dear Valued Guest, Thank you very much for taking the time to give your personal impressions about our hotel. Rest assured that our team was more than delighted to serve you and help you to spend an as enjoyable and comfortable stay as possible among us. Since every point made in this comment is important to us, your comment is forwarded to the concerned department and been taken cared off. Thank you for taking part to our quality service improvement by letting us knows about this issue. I hope you will still give us another opportunity to change this perception to a positive experience. Yours Sincerely;

2/10 Terrible

Maggie , Canada

Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible Room
I booked a executive suit when I got to my room I can smell the molds all o as the room and the walls have molds every where. I asked to he move in a regular room even it's not executive cause I couldn't stand the molds. Terrible experience.
Stayed 4 nights in Feb 2018
Response from Imee Yague Gonzales Front Office Manager on 22 Feb 2018
Dear Valued Guest, Thank you very much for taking the time to give your personal impressions about our hotel. Rest assured that our team was more than delighted to serve you and help you to spend an as enjoyable and comfortable stay as possible among us. Since every point made in this comment is important to us, your comment is forwarded to the concerned department and been taken cared off. In addition, don’t hesitate to inform our team about your special requirements prior to your arrival. Thank you for taking part to our quality service improvement by letting us knows about this issue. I hope you will still give us another opportunity to change this perception to a positive experience. Yours Sincerely; Imee Yague Gonzales Front Office Manager

2/10 Terrible

a, dubai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very bad hotel
couldn't sleep , the room smelly and very noisy if you get a room on the first floor then i promise you , no sleep for future clients don't book there , my wife got sick because of lack of sleep
Stayed 1 night in Jan 2018
Response from Imee Yague Gonzales Front Office Manager on 29 Jan 2018
Dear Valued Guest, Thank you very much for taking the time to give your personal impressions about our hotel. Rest assured that our team was more than delighted to serve you and help you to spend an as enjoyable and comfortable stay as possible among us. Since every point made in this comment is important to us, your comment is forwarded to the concerned department and been taken cared off. In addition, don’t hesitate to inform our team about your special requirements prior to your arrival. Thank you for taking part to our quality service improvement by letting us knows about this issue. I hope you will still give us another opportunity to change this perception to a positive experience. If I can be of assistance, please don't hesitate to contact me directly by email on your next visit to Dubai. I will personally ensure that your stay is comfortable and memorable.

6/10 Okay

Anonymous, Uk

Not a bad hotel overall at least where staff are concerned as they tried their level best to help.however my first meal was a great disappointment and had I stayed more than one night I just wonder if I would have attempted to try out a second meal.also my promised ash tray never turned up.
Stayed 1 night in Dec 2017
Response from Imee Yague Gonzales Front Office Manager on 29 Jan 2018
Dear Valued Guest, Thank you very much for taking the time to give your personal impressions about our hotel. Rest assured that our team was more than delighted to serve you and help you to spend an as enjoyable and comfortable stay as possible among us. Since every point made in this comment is important to us, your comment is forwarded to the concerned department and been taken cared off. In addition, don’t hesitate to inform our team about your special requirements prior to your arrival. Thank you for taking part to our quality service improvement by letting us knows about this issue. I hope you will still give us another opportunity to change this perception to a positive experience. If I can be of assistance, please don't hesitate to contact me directly by email on your next visit to Dubai. I will personally ensure that your stay is comfortable and memorable.

8/10 Good

Gee, west yorkshire. UK

Liked: Cleanliness, staff & service, room comfort
Nice friendly hotel
We had a lovely comfortable stay. Very friendly,pleasant & helpful staff. Also very accommodating.
Stayed 10 nights in Nov 2017
Response from Imee Yague Gonzales Front Office Manager on 29 Jan 2018
Dear Valued Guest, Thank you for your kind words and for choosing The Country Club Hotel as your second home in Dubai. The Country Club hotel team are all very pleased to read such overall feedback that expresses satisfaction with the service and facilities we have been offering you, as this is what we always strive to achieve and provide to our valued guests. There is nothing we love to hear more than our guests loving their experience with us! Guest satisfaction is our number one goal and there is nothing better than achieving that. Once again, thank you. We hope to welcome you in the very near future at our hotel and remain with.

6/10 Okay

Raj1971, North Carolina

Liked: Cleanliness, staff & service, room comfort
Need Some Time to renovate
Overall it is ok place, if you like some music ! They have 3 different type of music with dances going on three different places inside the hotel. Bad part is the maintenance work. Swimming pool was not open as it was going through maintenance & in gym room the treadmills were hard to operate. They were also working on fire hydrants all the time. Make sure to get non smoking room to avoid smell !
Stayed 2 nights in Nov 2017

8/10 Good

Navjinder Singh

Liked: Staff & service
Disliked: Property conditions & facilities
Good Food / service but overall disasterous hotel
Not so good stay. Though hotel is marked with 4 stars, but I would give it 2 stars. Stinky smoking smell in the corridors, old rotten smelly carpets in the rooms, aloof location, no shopping facilities nearby. Food and service was good. Hotel staff full of Indian Pakistani and Vietnamese staff, very cooperative. Conservative families should avoid this hotel. Apart from one restaurant, all others are basically dance bars. Scantily clothed dancers could be seen in the small reception area. I don't recommend this hotel at all.
Stayed 4 nights in Nov 2017
Dear Mr. Navjinder Singh; Thank you very much for taking the time to give your personal impressions about our hotel. Rest assured that our team was more than delighted to serve you and help you to spend an as enjoyable and comfortable stay as possible among us. Since every point made in this comment is important to us, your comment is forwarded to the concerned department and been taken cared off. In addition, don’t hesitate to inform our team about your special requirements prior to your arrival. Thank you for taking part to our quality service improvement by letting us knows about this issue. I hope you will still give us another opportunity to change this perception to a positive experience. If I can be of assistance, please don't hesitate to contact me directly by email on your next visit to Dubai. I will personally ensure that your stay is comfortable and memorable. Yours Sincerely; Imee Yague Gonzales Front Office Manager

6/10 Okay

Tony , Birmingham

Liked: Staff & service
Noisy and more noise
first night i was on the second floor, the noise from the nightclubs ( there two) on the ground floor kept me awake . they go on to about 4am !!!! only with ear plugs could I sleep.next day I asked for another room and was moved to the third floor could still hear the clubs a little but not enough to disturb me. the Asian restaurant is good building site next to hotel they start at 7am
Response from Mahmoud on 17 Jun 2017
Dear Mr Tony, Greeting from the country club hotel. we are pleased for your review and you caring to share you opinion to us and other guests . w are welcoming you to stay again in our hotel and will be happy to receive your special requests before arrival to make sure every thing will be at your expectations .

6/10 Okay

Neeraj

Liked: Cleanliness, room comfort
Hotel for leisure not for business trip
Hotel is strategically located with some good music , nice pool and jacquzzi ,and close to traditional meena bazar of bur dubai , however lobby does not have wifi , room service needs to be improved, its surprising we lost our mobile charger in room , and hotel did not respond at all , needs better training of staff in handling guests. Not at all recommended for business trip, okay for family holiday trip .

6/10 Okay

Maneesh

Liked: Cleanliness
Disliked: Property conditions & facilities
Odd but ok
The hotel is a strange mixture of cultures. It has an Indian bar, a phillipino bar, a European bar and a sports bar plus an Indian restaurant onsite.

8/10 Good

Judy, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast NOT Included...
The morning buffet was superb. Upon ck-in we were informed of the surcharge, and disappointed. but it was worth it. The pool was nice and used several times along with the jacuzzi. We did have to travel far to visit other locations. A lot of cabs became added expense, but we couldn't beat the price for a most comfortable room. I had a massage. I did lose a pair of BLUE prescription sun glasses on a desert dune trip, that were not located from the night SAFARI. Another expense.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
We were above the nightclub which went on until 3am. The clientele was mainly Indian.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
had a pleasant stay at the country club

8/10 Good

sharath, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
The hotel was a very good stay although I was there only for one night. From location perspective i would say its a bit remote although i did not have any problems at all since i had my own car and there was ample parking available. I was upgraded into an executive room and the room was fantastic. I could not stay for the breakfast as i had to checkout very early; althought it was charged at AED 40/person. I would definitely stay here again.

2/10 Terrible

Ahmed

Disliked: Staff & service, property conditions & facilities
Not recommended
Awful

2/10 Terrible

M.albrahimi, saudi arabia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
bedbugs all the bed
I will never ever try this hotel again. The bedroom was fully og bedbugs which was let me awake all the nights.

6/10 Okay

Kevin J.

Disliked: Staff & service, room comfort
ok
Place was ok but I wouldn't recommend you take your kids there, with the night clubs and bars.

8/10 Good

mazz, toronto canada

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel for the price. Good for comfortable.
Good and safe. Staff helpful and pleasant. Several facilities but only used essentials. Has a safe in room to store valuables. Staff was very responsive to any issue. Location nearer to old part of town but close to major intersections.

4/10 Poor

jennifer, dubai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
terrible staff
it was a bad experience ,luck of customer service,no courtesy at all..i think the management needs to train well their staff about the right customer service.from the time of entering the door nobody greet and help us with our things even they saw us struggling opening the door same us during the time of check out..they just looking at us and ignoring us..we never feels comfortable staying in the country club hotel...it was really a bad experience ever.i will never recommend it to my family and friends and i will never come back again...wrong decision i chose this hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly hotel
Very pleasant hotel, staff were very friendly and efficient. Very clean and good location. Only let down was the club downstairs playing loud music and the breakfast could be better. Apart from that I would recommend this hotel.

6/10 Okay

Thomas, Kuwait

Liked: Cleanliness, staff & service
Not for the early to bed travelor
When I got of the plane in Dubai I called the hotel and asked for a hotel shuttle, I was told that it had to be arranged before getting to Dubai, well I'll take that as my mistake, but they did send their shuttle to pick me up, later I found out they charged me 60 dirhum, Taxi is cheaper. There was alot of people in the lobby seemed very busy. My room was nice and clean, I was on the 1st floor, but when night came it was so different. The Hotels bars were rocking and noisey and I called as asked If I could be moved they said yes but in the morning, and yes they moved me into a room on the 3rd floor. the rest of the stay was ok. If your going to stay here and you are not a partier get on the 3rd floor or stay somewhere else or you will hate it. Take a taxi its cheaper then their shuttle.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly
I really liked the service and the friendly people working there. They are curtious and always have a smile on their faces when they are helping. That is why Usually when I travel throught Dubia I stay there.

8/10 Good

Renegado

Liked: Cleanliness, staff & service, room comfort
Lonely traveller
Very confy, rooms are large and well cleaned. Bed was really good too. Staff were friendly and helpfull. The bad part is the inside discotheque that is open until 3 AM!! So if you stay on the 1st or second floor and have difficult to sleep... well you wont be able to! It is also a little far from transportation, but they have taxis always ready at a very fair price and if you dont want to use them it's very easy to get one of the numerous taxis from the city just by walking a short distance. I recomend this hotel for lonely travellers or young couples. Been there in january 2013.

4/10 Poor

Zdena, Prague, Czech Republic

Disliked: Staff & service, property conditions & facilities, room comfort
Maybe for bussines guests, not for holiday.
Location was not good. Next to hotel is the hospital and then nothing.....

8/10 Good

Mike, England, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dubai 4*?
The hotel receptionist moved me from a deluxe room to a executive suite which was excellent except the room was on the first floor above the bars and loud music could be heard until 2:00 AM.

2/10 Terrible

Mike

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unhelful and Lack of Honesty
I had a short stayover in this hotel in Dubai, the location is not great and the condition is just OK, but these did not bother me too much considering the price. However, there is one thing that completely disappointed me for the whole experience in this place. I forgot a philipp shaver in the room when left to london, when I arrived london I rang back the hotel to look for the item, which they found it and put into the lost and found. then it took them more than 2 months to organise a courier and delivery, for such small item they charged me $78 USD on my credit card and said to me this is the true cost from crourier. I requested them to send the tax invoice from the courier they refused to do so and no furter response since then. A 3 star hotel lack of honesty and not being helpful to their customers, this all i can say about them.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
not 4*
This hotel is definitely not 4* . I had to change rooms due to lack of cleanliness and also room facilities stated were not present. Staff were not particularly helpful on reception when I was questioning facilities.

10/10 Excellent

Paula, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'm having so much fun
In love with this hotel, I don't want to leave, enjoying myself so much, the comfort of this hotel is amazing I recommend u sit on the sofa if your room has one, it's hard to get off because it's so comfortable... Beautiful place

6/10 Okay

Verified traveller

OK place, definetely not 4 star category
Definetely not a 4 star hotel by any standards. I was given a smoking room though I booked a non smoking room and could only get it changed the next day evening. The smoking room stinked really bad and I couldnt stay inside the room even for a few seconds. Plus I could hear the blarring sounds from the night club below into my room. The first night was horrible but after I moved to the third floor to a non-smoking room it was alright. Overall not very bad, but wouldnt even come close to 4 star category. The food was good, bit pricey, the night clubs with music can give you some relaxation.

8/10 Good

Angelik1007

Liked: Room comfort
Disliked: Cleanliness
Alot of potiential
This hotel is a nice place to stay. It has a lot of potiential. The location wasn't that great meaning it was tucked away in a corner next to or near nothing in walking distance. But if you want to just relax, have a good room, nice resturant and pool. This is the place to stay. Good service, nice room, and the pool, spa, and gym is nice and modern. A nice little get away.

2/10 Terrible

Sissi, Canada

Disliked: Cleanliness, property conditions & facilities, room comfort
Worst experience ever... dirty, smelly, sticky
Absolutely not a 4 stars hotel. We are a couple that travels a lot and we spend each weekend in a different hotel. This one was the most terrible experience. Smelly rooms, awfully smelly, the smell in the corridors makes you wanna puke, your shoes are sticking on the floor so much it is dirty.The carpet in the room.......yak. The hygiene standards are very low, their detergents quality is ovsiously the cheapest. Also unbearable noise from the night club in the hotel going up to the rooms. Overall it was the worst experience we ever had in a 4 star??? hotel. This hotel should not be rated more than 2 stars, even 2 stars can be cleaner.