Exterior

Reviews of Residence Inn by Marriott Denver Downtown

3 out of 5

Reviews

8.4

Very good

Rating 10 - Excellent. 542 out of 1012 reviews" "
Rating 8 - Good. 262 out of 1012 reviews" "
Rating 6 - Okay. 101 out of 1012 reviews" "
Rating 4 - Poor. 50 out of 1012 reviews" "
Rating 2 - Terrible. 57 out of 1012 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Piriya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is nice and have space but however the area is a little shady
Stayed 1 night in Mar 2024

6/10 Okay

Yi-Mei

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Not that well design
Stayed 2 nights in Mar 2024

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities
It was a lovey stay!
Stayed 1 night in Mar 2024

6/10 Okay

Aaron

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024

8/10 Good

Xavyer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was awesome.... Not giving 5 stars because they have a hidden DAILY "parking fee" that they dont tell you when you book nor when you check in..... You find out at the end of your stay when you receive your receipt on your email..... But other than that, It was the PERFECT stay in Downtown Denver !!!! -Samael
Stayed 5 nights in Dec 2023

4/10 Poor

Kelly

Stayed 1 night in Feb 2024

10/10 Excellent

alan

Stayed 1 night in Feb 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay no problems.
Stayed 5 nights in Feb 2024

10/10 Excellent

Vishal

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We has an excellent time at the hotel. We stayed there for a week.
Stayed 6 nights in Feb 2024

10/10 Excellent

Kali

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely a lot of bang for your buck! I was shocked when I saw how big the space and the kitchen was. The blackout curtains in the room worked phenomenally and everything was really well made and clean. Plus, the breakfast food was to die for. Only complaint is that the outlets were a little weird? I had struggles getting my things to charge, even after buying a new charger
Stayed 5 nights in Feb 2024

6/10 Okay

Amy

Disliked: Amenities, property conditions & facilities
Located in very busy area. Lots of foot traffic in and around property. Every footstep of upstairs neighbor could be heard.
Stayed 2 nights in Dec 2023

6/10 Okay

Glynetta

Business traveller
Disliked: Amenities, property conditions & facilities
The staff was great. During check in the machine took forever and charged me twice. The rooms are old and dated. The floor creaked every time I walked on it. Breakfast staff amazing. The food offered was just alright. I wouldn’t stay there again.
Stayed 1 night in Feb 2024

10/10 Excellent

Juliana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we stayed in was spacious and homey. Loved the area and closeness to the city. Definitely recommend.
Stayed 2 nights in Jan 2024
Response from General Manager on 7 Feb 2024
Thank you Juliana for the review. We are so happy to hear you enjoyed your stay with us. We hope to see you again.

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay! Definitely will be staying again!
Stayed 2 nights in Jan 2024
Response from General Manager on 7 Feb 2024
Thank you Ethan! We hope to see you again soon!

10/10 Excellent

diana

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, nice, good location.
Stayed 2 nights in Dec 2023

10/10 Excellent

Brittany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was simply above my expectations. It was like a Home away from Home! Close and covenient to all of the fun things going on in Denver.
Stayed 1 night in Jan 2024

10/10 Excellent

Alexandra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023

2/10 Terrible

Terri

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Don't stay here.
Stayed 1 night in Jan 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 5 nights in Dec 2023

10/10 Excellent

Earraina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the look of this hotel best. It wasn’t as close as I thought to downtown and the free mall bus, but we were able to walk to Ball Arena. Which was a plus. We enjoyed a NHL and a NBA game during our stay.
Stayed 3 nights in Dec 2023

10/10 Excellent

MJ

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Marcia, Westfield

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location and nice spacious room!
Stayed 3 nights in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Things we loved: 24 hour workout room, Mario and breakfast staff; the breakfast: quiches, different choice of milk, oatmeal toppings; value price of 2 rooms in a room.
Stayed 7 nights in Dec 2023

2/10 Terrible

Donna

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Soon as I walked in it smelled like a strong smell of marijuana. There was no sheets for the pullout beds and no hot water to shower. Imagine 6 people having to shower in cold water. I was not happy.
Stayed 1 night in Dec 2023

10/10 Excellent

Derek

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The room was awesome and there was so much nearby to explore!
Stayed 1 night in Dec 2023

6/10 Okay

Jessica

Stayed 2 nights in Dec 2023

6/10 Okay

NRAO

Business traveller
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Meh
Wasn't a bad stay but wasn't the Ritz either. For the price, I guess I can't complain too much. The staff was lovely and kept the externals clean and tidy. I wish room service would be checked on me cause I ended up with a box of tissues in my bathroom by the end of my trip because not a soul came to drop off toilet paper or check on my room (I did not have the "DND" magnet on the door most days). The room has a rustic look and not in a good way. Very mid-late 00s looks and tech. WiFi is ungodly expensive for no reason. It's a bit far from the city center but close to Lower Downtown.
Stayed 6 nights in Nov 2023

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Response from General Manager on 7 Feb 2024
Thank you Brenda for the rating. We hope to see you again!

10/10 Excellent

Analiza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy, spacious rooms
It was very spacious and cozy. Only issue are: 1) water dont drain quickly at room 324, both tub and bathroom sink. 2) lighting in the room at 1st floor was dim. But overall, we live the room, service, breakfast and location.
Stayed 4 nights in Dec 2023

8/10 Good

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Michael

Business traveller
Disliked: Cleanliness, property conditions & facilities
Old and tired
This hotel is old and tired. JW Marriot would not be happy to see his name on the dront of this dump.
Stayed 4 nights in Dec 2023

10/10 Excellent

Bobbie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Monique

Stayed 4 nights in Dec 2023

10/10 Excellent

Jordan

Stayed 2 nights in Dec 2023

10/10 Excellent

MARYSOL

Stayed 3 nights in Dec 2023

6/10 Okay

Jake

Liked: Cleanliness
Ok
Bath tub would not drain - had to stand in water during shower. Sidewalks were slippery after snow, no salt or shoveling.
Stayed 1 night in Dec 2023

10/10 Excellent

Derek

Stayed 1 night in Dec 2023

10/10 Excellent

TYLER

Travelled with family and small children, Travelled with pets
Liked: Amenities
Great overall stay
Stayed 1 night in Nov 2023

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Shanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except that my confirmation email stated breakfast was until 10am. I showed up at 930am, and they said no, it closed at 9am. This is fine, just get your info straight. I spent time looking for a place with breakfast included.
Stayed 1 night in Nov 2023

10/10 Excellent

Donald Gripi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our third stay over the years. Always a enjoyable stay. I will def stay here again next time we are in Denver.
Stayed 5 nights in Nov 2023

10/10 Excellent

Jeremiah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Nov 2023

10/10 Excellent

Andy

Stayed 2 nights in Nov 2023

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

Eric

Stayed 1 night in Nov 2023

2/10 Terrible

Eric

Stayed 5 nights in Nov 2023

2/10 Terrible

Eric

Stayed 5 nights in Nov 2023

2/10 Terrible

Eric

Stayed 5 nights in Nov 2023

2/10 Terrible

Eric

Stayed 6 nights in Nov 2023