I tried very hard to please this guest. She was upset because I told her I was sorry, but we do not do dinner - she had asked me to cook her raw scallops that she wanted to buy from a seafood truck. She booked online and the price was clearly listed before she booked. The price is very reasonable for the area.

Thank you very much. We enjoyed having you. Hope to see you again.

I spoke with Jason on the phone prior to his stay. I told him there would be a note on the door for him. I also spoke with another of the guests staying in the room with him. They asked to accomodate a 3rd person in the room. I made up the couch for them. I told them how to enter and left them a note on the door. I also emailed/messaged Jason a couple of times to respond to his questions. I arrived a few minutes after they did and they were already gone. The room was perfectly made up, beautiful, and ready for them.

So very sorry. Orbitz never notified us of this reservation. Issued refund.

Guests left extremely early each morning and were not there for breakfast. Innkeeper was there in the morning and ready to make them breakfasts to order each morning.

Guests were more than an hour early. I was upstairs finishing the last room and told them I would be down in a few minutes. Was winded and told them I needed a couple of minutes to recover. Some leaves do occasionally blow into the screened in porch, especially if a guest leaves the door open. The chairs on the porches are rod iron mesh. Meant to be sat on without cushions. The A/C in their room is brand new, works very well and is much quieter than the old ones.

I am truly sorry. This was incredibly unfortunate. Never happened before. A smoke detector malfunctioned in an old remote area of a back closet which is not used. Has been fixed. I apologized several times to the guests early in the morning. I also asked them a couple of times if there was anything I could do.

Each of the guest rooms has 3 large 5 ft by 2.5 ft windows, and most have a ceiling light, plus all have at least 3 more lamps. We will fix the coffee. The porch is available for guests to use. We also have yogurt which we serve for breakfast and cereal available.

We usually get very good feedback on our coffee and our breakfasts. We make omelets to order and guests can choose what they would like in them, with at least 4 choices. Also eggs to order. We also have yogurt if guests don't eat eggs. We also serve fruit with breakfast.

These guests used a travel agent to book. They were told it was a 1st floor room, when the booking clearly showed a 2nd floor room.

The wife was looking for a much fancier place. Probably like the Chatham Bars Inn at $1000 per night.

Daughter had very bad allergies. Could even have been the down pillows in the room which I offered to change. Sometimes you can't please everyone. We've had hundreds of guests this season who had a very nice time, enjoyed our very comfy beds and cooked fresh to order breakfasts.