Willow Stream, this Bermuda resort's 30,000-square-foot health-and-beauty spa with water views, features a heated 75-by-30-foot indoor pool under an arched bleached-wood ceiling that's available exclusively to spa patrons for most of the day. (All guests enjoy complimentary access to the pool after 6:30 PM.) Thickly cushioned lounge chairs surround the pool. Soothing music and a triple marble waterfall spilling from a rock garden promote relaxation. The private, sandy beach offers beach yoga, volleyball, and beach umbrellas.
Outside the pool enclosure, two large decks—also furnished with cushioned lounge chairs—provide relaxation, panoramic ocean views, and starlit tranquility after dark. Each deck contains a bubbling spa tub for convivial soaking, one accommodating 16 persons, the other eight. Bento-box spa-cuisine meals are served at the pool and in the spa's relaxation areas. Ballrooms, wedding services, and event catering are available.
The spa includes men's and women's steam rooms and saunas and an ocean-view air-conditioned fitness center equipped with cardio machines that include television screens, weight machines, free weights, and Pilates classes. (Day passes can be purchased for use of the fitness center, steam rooms, saunas, and indoor pool.) The spa's beauty-salon side includes vibrating throne chairs for pedicures and also offers manicures, hair care, waxing, and makeup.
Massage, hydrotherapy, body treatments, and facials are available in the spa's treatment rooms by reservation, including a twin-bed couple's room. Massage options include aromatherapy, sports, shiatsu, and LaStone (Ayurvedic-style, with scented oils, warm stones). Hydrotherapy sessions include Vichy showers, with sea-salt scrubs, body polishing, and buffing offered. Body treatments include moor-mud wraps and "body sorbet" (floral applications). Facials choices include cellular-repair and aromatherapy.
A complimentary beach shuttle and parking are provided, and wireless Internet access is available throughout the property for a surcharge. The hotel offers a conference center, computer station, and technical support staff. Guests can visit the adjacent golf course or marina. For children age 4 and older, supervised child care and activities are available for a surcharge in an air-conditioned children's center that includes movies, video games, pool, and ping-pong tables.
- Swimming pool - indoor
- Swimming pool - outdoor
- Swimming pool - children's
- Poolside bar
- Sauna
- Complimentary newspapers in lobby
- Fitness facilities
- Babysitting or childcare (surcharge)
- Children's club (surcharge)
- Supervised childcare/activities (surcharge)
- Bar/lounge
- Multiple large conference rooms
- Banquet facilities
- Business center
- Audiovisual equipment
- Cell phone/mobile rental
- Secretarial services
- Total number of rooms - 593
- Safe-deposit box at front desk
- Porter/bellhop
- Express check-out
- Doorman/doorwoman
- Multilingual staff
- 24-hour front desk
- Beauty services
- Currency exchange
- ATM/banking
- Gift shops or newsstand
- Shopping on site
- Dry cleaning/laundry service
- Ballroom(s)
- Arcade/game room
- Garden
- Pool table
- Air-conditioned public areas
- Breakfast available (surcharge)
- Business services
- Suitable for children
- Event catering
- Exhibit space
- Beach shuttle (complimentary)
- Computer station
- Technology support staff
- Tours/ticket assistance
- Wireless Internet access - surcharge
- Wired (high-speed) Internet access - surcharge
- Marina on site
- Number of floors - 6
- Medical assistance available
- Self parking
- Free self parking
- Terrace
- Picnic area
- Beach bar
- Luggage storage
- On private beach
- Meeting facilities size (feet) - 29256
- Conference center
- Golf course on site
- Beach umbrellas
- Beach sun loungers
- Pool sun loungers
- Free outdoor parking
- Beach towels
- Security guard
- Smoke-free property
- Umbrellas
- Wedding services
- Concierge desk
- Elevator/lift
- Full-service health spa
- Hair salon
- Beach/pool umbrellas
- Massage - spa treatment room(s)
- Multiple small meeting rooms
- Nightclub
- Room service (24 hours)
- Tennis on site
- Meeting facilities size (meters) - 2718
- Number of meeting/conference rooms - 14
- Outdoor tennis courts 6
- Shoe shine
- Spa services on site
- Spa tub
- Steam room
, the world's leading source of hotel reviews.
