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Reviews of La Ciudadela

1 out of 5
La Ciudadela
Paseo Lluis Companys, 2, Barcelona

Reviews

8.4

Very good

Rating 10 - Excellent. 29 out of 74 reviews" "
Rating 8 - Good. 36 out of 74 reviews" "
Rating 6 - Okay. 6 out of 74 reviews" "
Rating 4 - Poor. 3 out of 74 reviews" "
Rating 2 - Terrible. 0 out of 74 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 night stay . Would recommend
I stayed here for 5 nights . Close to everything. Friendly staff, clean , coffee shop good , restaurant good . Bed comfy. Well stay again .
Stayed 5 nights in Nov 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2019

10/10 Excellent

Hanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location. Quaint room, but basic. Great restaurant on first floor. Felt very European and enjoyed a lot.
Stayed 1 night in Jun 2019
Response from Vanessa on 3 Jul 2019
Thank you very much for sharing your opinion with us, we hope to see you again soon!!!!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located next to two major park and garden sites with monuments and sculpture aplenty.
Stayed 1 night in Apr 2019
Response from yolanda luna on 30 Apr 2019
Thank you very much! We hope to see you again!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had a great location. Fantastic restaurant and staff. Good $. Room was a little small and a lot of noise from the street.
Stayed 3 nights in Apr 2019
Response from yolanda luna on 30 Apr 2019
Thank you very much for your comments and you are right, The streets of Barcelona are bustling with good weather!

8/10 Good

Ryan

Liked: Cleanliness, property conditions & facilities, room comfort
Nice and well located
Very easy to find by the park at the other end of the plaza with the Arc de Triomf. Short walk to plenty, like most of BCN. Clean, comfortable room. Everyone I interacted with was perfectly pleasant but they could use more desk staff. Minor issue, would gladly stay again.
Stayed 2 nights in Apr 2019
Response from yolanda luna on 30 Apr 2019
THank oyu very much for your comments! We hope to see you again in the future!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
cleaning is very good, there is not any refrigrator in the room.
Stayed 1 night in Apr 2019
Response from yolanda luna on 3 May 2019
Thank you! Unfortunately the hotel is only 1 star and we don't have space enough for a refrigerator! :(

8/10 Good

hooman, madrid

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I like the position of hotel and cleaning, because it is in central of barcelona an easy access to metro. my room was renovated and very clean. staff was very nice.
Stayed 4 nights in Mar 2019
Response from yolanda on 26 Mar 2019
Thank you very much for your comments!! It was a pleasure to host you and we hope to see you again!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel with good location and nice staff and very good food and drinks
Stayed 2 nights in Mar 2019
Response from yolanda on 19 Mar 2019
Thank you very much!! It was a pleasure to host you!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the cleanliness and the treatment from staff
Stayed 2 nights in Feb 2019
Response from yolanda on 19 Mar 2019
Thank you very much!! It was a pleasure to host you!

10/10 Excellent

Tere, Miami Fl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is a bit small but with all you have around it you don't need to be in it. The girls at the desk are great and very helpful. We had a great time .
Stayed 2 nights in Aug 2018
Response from Vanessa on 22 Aug 2018
Thank you very much for your comments, we´re always trying to give the best service to our guests, hope to see you soon. Warm regards,

8/10 Good

Marina

good place to stay
CLEAN, comfortable, friendly, I would go back again and again Super well located
Stayed 2 nights in Aug 2018
Response from Vane on 29 Aug 2018
Thank you very much for your comment, we want the client to be always with a smile!! Hope to see you soon!!

8/10 Good

Vu, Orange county

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to nice city park
I stay one day and night in July. No hair dryer. Air conditioner does not work well. But they have a fan
Stayed 1 night in Jul 2018

8/10 Good

sorodan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and it's Location is perfect right in the middle of city, 5-10 minutes walk to everything. Best of all 10 second walk to Avery nice park.
Stayed 1 night in Jun 2018
Response from Alexandra Badea on 26 Jun 2018
Thank you very much for sharing your opinion with us, it was a pleasure to have you in our hotel. We hope to see you soon!

8/10 Good

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018
Response from Yolanda Luna on 24 Jun 2018
Thank you very much!

10/10 Excellent

Roshani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Hotel was very convenient. People working very friendly and very helpful and always with a smiling face.We really recommend this hotel . Food was very tasty .Thank you Roshani.
Stayed 3 nights in Jun 2018
Response from Vanessa on 20 Jun 2018
Thank you very much for your comments, we work to make things better every day.

8/10 Good

Megan

Liked: Cleanliness, room comfort
Great location. TINY shower!
Small room. Tv could connect to Netflix which was a huge help. Not a lot of air flow so a little warm. The shower was awfu. I’m a very small person and I barely fit. If you are on the bigger side I can’t even imagine it being possible to shower at all! Location was fantastic though! Highly recommend the Kebap place around the corner facing the arc.
Stayed 6 nights in Mar 2018
Response from Alexandra Badea on 29 Jun 2018
Sentimos mucho que no le ha gustado nuestro hotel , aun nos faltan algunos baños por reformar , siento que le haya tocada uno de ellos, de todas las maneras gracias por su comentario y opinion.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018
Response from Yolanda Luna on 24 Jun 2018
Thank you very much!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, ideally placed for exploring the city on foot. Friendly staff and excellent food in the restaurant. Very comfortable bed which compensates for noise from busy road nearby.
Stayed 3 nights in May 2018
Response from Yolanda Luna on 24 Jun 2018
Thank you very much! We really hope you come to visit us again!

4/10 Poor

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too noisy to sleep
I loved everything about this hotel, except that there was so much noise, we couldn't sleep for the 2 nights we were there. Otherwise, it's in the perfect location, right across the street from the beautiful Parc de la Ciutadella, within walking distance to Gaudi's Pedrera, etc. Fabulous restaurant downstairs, great staff, fast wifi, comfy beds, pillows & shower. Unfortunately, our room's window opened onto the back of the bldg., with a water tank and pipes that started working every time someone in the bldg. used any water at all. This never stopped. There was construction noise until 10:30 on the Thursday nite, and at 4:22 am, two neighbours got home and started throwing bricks at the wall, from the sound of it. No construction noise the following night, but the ever present water flushing sound never stopped, and the same neighbours got home at 4:20 am and talked really loudly for hours. What a shame. If you go, do NOT take room #212; if so, bring earplugs. No elevator, but it only has 2 floors, so not a big deal. Make reservations at the desk for lunch on Thursdays, as their restaurant and terrasse are packed for their weekly paella menu del dia.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, great value room in good location
We had a simple, clean and comfortable room for a good price and in a great location. The service was smooth the bar and restaurant were really nice.
Stayed 1 night in Mar 2018
Response from yolanda luna on 2 Apr 2018
Thank you very much! We really hope you can come back and visit us again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to sleep at, good location and value
Very good location. Very small room with a big bed, almost no space to keep the luggage or to walk. Nice place to sleep at if you need nothing more.
Response from Yolanda on 22 Feb 2018
Thank you very much for your stay with us. We hope you come back again and we will try to give another bigger room.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Very comfortable. Nice and helpful staff.
Stayed 3 nights in Dec 2017
Thank you very much for your review. It was a pleasure your visit! We hope to see you again in the next future.

6/10 Okay

Verified traveller

Liked: Cleanliness
Very handy location close to Gothic area. Room was small but comfortable and quiet.
Stayed 3 nights in Sep 2017

10/10 Excellent

Charles, San Jose, Ca.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La Ciudadela Rocks!
We truly enjoyed La Ciudadela! The location was really nice and centrally located! The neighborhood was safe and lively during the day, and fairly quiet at night. The room was great as we had a corner room with lots of windows! The room was spacious compared to other European hotels and the important thing, the A/C worked! The staff was very friendly and extremely helpful! Would definitely stay there again!
Stayed 2 nights in Jul 2017

6/10 Okay

viv, Valley Stream NY

Disliked: Property conditions & facilities, room comfort
hotel is close to many attactions
Rooms too small and bathroom too old, restaurant food was great and not expensive. Noisy at the Bar outside if you cant sleep due to the noise then ask for a different room
Stayed 4 nights in Jul 2017

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in a good area
Great location and easy to walk to anywhere in Barcelona (or ride a bike). It's a super basic hotel. When traveling to Barcelona on a budget and not wanting to stay in a hostel, this is a great option. There is a cafe below the hotel so if you want coffee or dinner, it's super convenient.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

8/10 Good

Bernard

Liked: Cleanliness, staff & service, room comfort
It was a convenient location for one night. Helpful Staff.

10/10 Excellent

Alexandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ubicación excelente con un bar restaurante muy bueno , parada de bus y taxi súper cerca
Stayed 3 nights in Oct 2022

8/10 Good

Beate

Travelled with family
Liked: Cleanliness
Great one star hotel!
Very nice hotel, simple but clean and close to everything. We never paid more than €7 in a taxi. The hotel has a busy restaurant, but I can not understand why, as the food barely was edible. You can also hear your neighbours snore, or what language they fight in 7 rooms down the hall. I would definately stay there again, but I wouldn't eat there.
Stayed 5 nights in Jul 2022

10/10 Excellent

antonio

Stayed 4 nights in Jun 2022

8/10 Good

sven

Liked: Cleanliness, staff & service
Genau wie erwartet👍
Das Hotel ist schlicht gehalten, aber sauber. Die Lage des Hotels ist hervorragend um die angrenzenden Viertel zu erkunden.Die Zimmer, welche Richtung Strasse liegen sind verständlicherweise laut. Hervorzuheben ist der komplette Service und die ausgezeichnete Küche.
Stayed 1 night in May 2022

8/10 Good

robertina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

8/10 Good

Ignacio Javier

Travelled with family
Stayed 2 nights in Mar 2022
Response from RECEPCION on 1 May 2022
Muchas gracias por su puntuación. Esperamos poder contar con su visita en el futuro!

8/10 Good

Joan miquel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

Bernardo

Stayed 1 night in Dec 2019

8/10 Good

Bernardo

Stayed 3 nights in Oct 2019

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente opcion
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
생각보다 지낼만 하네요
지하철 역에서 가깝고 호텔 바로 앞에 구엘공원 가는 버스정류장이 있어 이동하는데 편리합니다. 바로 앞이 개선문이라 산책하기도 좋고 공연하는 사람들 구경하는 재미도 있습니다. 리셉션도 친절하고 1층 레스토랑도 맛있습니다. 방크기는 유럽이 다 그렇듯 그렇게 크진 않습니다. 방에 에어컨은 있지만 냉장고나 전기포트는 없습니다. 샤워부스도 너무 불편할 정도는 아니지만 좀 좁긴합니다. 그래도 다음에 다시 바르셀로나에 가게 되면 재방문 의사 있습니다.
Stayed 3 nights in Aug 2019

10/10 Excellent

KiKi

Travelled with group
Liked: Cleanliness, staff & service
階段しかなかったですが、 10段ほどですし、 クーラーもついていてとても清潔できれいなホテルでした！ 凱旋門や歩いてすぐバルなどの飲食店もあり 便利です。 ホテル下のレストランも常にお客さんがいっぱいで人気がありそうでした。 ただ、ドライヤーがなかったのが残念でした
Stayed 1 night in Aug 2019

10/10 Excellent

Andrei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo
Otima localização, ao lado do Arco do triunfo em frente a parque La Ciutadella. Tudo conforme anunciado
Stayed 2 nights in Jul 2019

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in May 2019

6/10 Okay

Julie

Disliked: Cleanliness, staff & service
Dårlig service!
Hotellet havde en skøn beliggenhed og var nem at komme til. Værelset var ikke klar ved indcheckning. To gange kom vi hjem ved 17-18 tiden, og der var ikke blever gjort rent på værelset endnu. En anden gang kom vi hjem til et værelse uden håndklæder, og da vi bedte om nogle kom de andrig. Der er utroligt mange støjgener fra hotellets egen restaurant og reception, da lyden vandrer op af trappen til værelserne på 1. Sal.
Stayed 3 nights in Apr 2019
Response from yolanda luna on 30 Apr 2019
Vi beklager, at dette er sket siden det slet ikke er almindeligt! Jeg vil tale med medarbejderne for at finde ud af, hvad der skete. Jeg gentager min undskyldning!

10/10 Excellent

ILIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Хорошо
Отель в хорошем месте, заселили очень быстро, администратор сам заполнил все документы. Номер не большой но комфортный. Номер был с видом на парк и улицу, красиво но шумно!
Stayed 3 nights in Apr 2019
Response from yolanda luna on 13 May 2019
Большое спасибо за ваши комментарии, которые помогают нам улучшить!

8/10 Good

Lionel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon rapport qualité prix à Barcelone
Bon emplacement, bon rapport qualité prix. Vous pouvez y prendre le petit déjeuner de bon matin à un tarif plus que correct. La soirée risque d'être bruyante parce que la chambre donne sur la rue et que vous êtes à Barcelone.
Stayed 1 night in Mar 2019
Response from yolanda luna on 30 Apr 2019
Merci beaucoup pour votre visite! Les pièces intérieures sont plus calmes mais n'ont pas de vue. Nous espérons que vous nous rendrez visite à nouveau et que vous pourrez en essayer un.

8/10 Good

fabiana, Livorno, it

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Posizione ottima! Pulito! Personale cordiale! Piccolo ma accogliente! Ci tornerei sicuramente! Lo consiglio sopratutto per la posizione strategica: dietro Arc de Trionf, Stazione bus Nord e accanto quartiere gotico, davanti parco Coudadella. Top!
Stayed 2 nights in Mar 2019
Response from yolanda on 30 Mar 2019
Grazie mille per i tuoi commenti. Speriamo davvero di avere di nuovo la tua visita !!

8/10 Good

Roberto Gregorio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kind and very helpfull personal. Comfortable beds and clean bathroom.
Stayed 3 nights in Feb 2019
Response from yolanda on 19 Mar 2019
Thank you very much!! It was a pleasure to host you!