Outdoor dining

Reviews of Pillows Luxury Boutique Hotel Anna Van Den Vondel Amsterdam

4 out of 5

Reviews

9.8

Exceptional

Rating 10 - Excellent. 251 out of 282 reviews" "
Rating 8 - Good. 25 out of 282 reviews" "
Rating 6 - Okay. 5 out of 282 reviews" "
Rating 4 - Poor. 1 out of 282 reviews" "
Rating 2 - Terrible. 0 out of 282 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Aimee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marvelous relaxing stay- family trip to Amsterdam
We had a really pleasant stay in Amsterdam at Pillows. It’s a super relaxing vibe in a beautifully managed spot. It’s a nice location a bit away from the cross downtown but still walkable to a number of great spots. We had some fantastic dinners just a short 8 minute walk from the hotel and enjoyed the location next to the Vondel park. Lotte, James, Carlos, Carolina and the whole staff were wonderful and we loved the breakfasts prepared for us in the beautiful and intimate breakfast area. All in a wonderful 5 days in Amsterdam with our family.
Stayed 5 nights in Aug 2022

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quiet hidden little gem near Vondel Park. Was walkable distance to the museum quarter and shopping as well as the canals and little boutiques. Plenty of dining and coffee shops around. Beautifully decorated and calm and serene. Excellent staff
Stayed 2 nights in Aug 2022

6/10 Okay

Tsahy

Travelled with partner
Liked: Property conditions & facilities
There were few things that went wrong which unfortunately the staff did not handle very professionally Issues with the Wi-Fi, broken air con and cleaning the room Things can go wrong but the stuff is expected to be more professional when handling them
Stayed 3 nights in Jul 2022

10/10 Excellent

Geoffrey

Stayed 3 nights in Jul 2022

10/10 Excellent

Dennis, Naples

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The staff and the location were outstanding.
Stayed 4 nights in Jul 2022

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Jun 2022

10/10 Excellent

Kwasi A

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, tidy and cosy hotel.
A nice, tidy and cosy atmosphere for a two night stay. Friendly and helpful staff keen to make your stay as comfortable as ever. Close to amenities yet tucked away in a quiet street. Good breakfast.
Stayed 2 nights in Jun 2022

8/10 Good

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel is just outside of the busy downtown area. Walkable to many places however. It is truly a small, boutique hotel, but lovely and clean. Staff very helpful.
Stayed 1 night in Jun 2022

10/10 Excellent

Cameron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and incredibly friendly staff.
Stayed 1 night in Jun 2022

10/10 Excellent

Jasmine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible hotel, lovely room although a little small but the service made up for the whole experience
Stayed 2 nights in May 2022

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful stylish boutique hotel in a lovely area beside the Vondelpark. The staff are fantastic and make you feel so welcome. Would definitely return!
Stayed 4 nights in May 2022

10/10 Excellent

Brian, Toronto

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second stay at this small and delightful hotel. Friendly staff, small but well-appointed rooms and an excellent breakfast. Loved it.
Stayed 1 night in Apr 2022

10/10 Excellent

Brian, Toronto

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely space, small rooms but adjacent to a large and beautiful park.
Stayed 2 nights in Apr 2022

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t miss this!
Fantastic little hotel in a beautiful area. Service was perfect - all staff were really helpful and attentive in every way. Loved the iPad contact service. Breakfast is quite pricey but that said, it is excellent, and you can have anything and as much of whatever you want from the menu. Stayed in a small room and if you don’t mind the lack of space it contains everything you could need. Lovely view as well. This is a great area to stay in beside Vondelpark and near museums. We were so glad we chose it after seeing other areas of Amsterdam.
Stayed 3 nights in Apr 2022

10/10 Excellent

Jennifer, Raleigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2022

10/10 Excellent

Ayu

Stayed 2 nights in Feb 2022

10/10 Excellent

eran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
The hotel is located next to Vondelpark, in a quiet neighborhood, which is perfect because you are in the center but with a pastoral atmosphere. We took a room that was spacious with a balcony, a living room and a great bathroom, so it felt like a small apartment. Stuff were amazing, trying to help as much as possible, it felt that they are always focused on your needs. Definitely recommended
Stayed 2 nights in Nov 2021

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great weekend break location
Fantastic location, beautiful building lovely new contemporary interior, very very comfortable. Cannot rate highly enough.
Stayed 3 nights in Nov 2021

8/10 Good

Elizabeth

Stayed 2 nights in Nov 2021

10/10 Excellent

Jalel

Stayed 1 night in Nov 2021

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Probably one of the best hotels I’ve stayed in - chic, trendy, calm in beautiful surroundings. The greeting from the staff when we arrived was spot on - felt really welcome. This continued throughout the stay. Can’t fault it
Pillows Hotel
Vondelpark
Jordaan
Stayed 4 nights in Oct 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2020

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel and great service
This was a really nice hotel right next to Vondelpark. It felt more like we were staying at an exlcusive private residence than an ordinary hotel. The service was top notch and felt very personalised. The room itself was quite small, but well-appointed and functional. The only issue was that the windows were not very soundproof. Would definitely stay here again when we come back to Amsterdam.
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and fabulous customer service!
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Feb 2020

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Star Quality Hotel and Service
Excellent experience from arrival to departure...., first class service.
Stayed 1 night in Jan 2020

4/10 Poor

Stefan

Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely helpful and friendly. Quiet location.
Stayed 1 night in Jan 2020

10/10 Excellent

Zoran, Brighton, UK.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding services! A big thank you to everyone from the Pillows Hotel in Amsterdam. We had a wonderful stay. We wil be back for sure!
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very personal service, felt completely at home. Design was beautiful and everything was in perfect condition.
Stayed 1 night in Nov 2019

10/10 Excellent

Wanda, Vallejo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was extremely friendly and efficient. They treated me as though they cared about me personally! I felt very welcomed.
Stayed 5 nights in Oct 2019

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable, lovely stay near Vondelpark
It was a bit disorienting when we arrived since the hotel has a very unassuming door and there isn’t the typical check in desk like in American Hotels, but the hospitality of all the staff was really stellar. We chose a small sized room and it definitely was snug, but felt very cozy and luxurious nonetheless. The room felt very clean and was well decorated, with a very comfortable bed. You can even call down to the front desk if you want a different firmness pillow- they have options for you! The hotel in a great location near Vondelpark and the museums, just out of the super touristy, hectic city center and canal rings, although there’s still plenty of cafes and food options near by if you’re looking. We really appreciated this aspect.
Stayed 2 nights in Oct 2019

10/10 Excellent

Emily

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous place inside and out. Very modern and clean. High end fixtures. Lots of thoughtful touches. Incredibly courteous staff. Resident chef was amazing. Check-in was lovely with a drink and snacks. My only negative is that the hotel could do without the smell of juniper in the air and of the soaps/creams. It was quite off-putting.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable beds, great temperature in rooms and great brekfast
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean property, great location. Would stay again.
Stayed 6 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amsterdam Pillows
This is a wonderful hotel. We stayed for a week and had awesome service from very personable employees from check in to waiters to housekeeping. The hotel is centrally located near a beautiful park in a very walkable city. It's a little expensive, but has lots of good things going for it!
Stayed 6 nights in Oct 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Oct 2019

10/10 Excellent

Pru, Brooklyn, NY

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decor and the staff were wonderful...wish our stay had been longer than one night!
Stayed 1 night in Sep 2019

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect visit
Absolutely outstanding service, an amazingly comfortable room and a perfect location. The team at the hotel were truly memorable for their commitment to quality service
Stayed 6 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1st trip to Amsterdam
Pillows was perfect! A lovely, fresh, well maintained boutique hotel. Liked everything about it including the dinning experience.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice and like new staff are very friendly with as very nice bed I'm enjoyed the place..
Stayed 2 nights in Sep 2019
Response from Anna R on 21 Sept 2019
Thank you very much and have a nice day.

8/10 Good

Amanda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019