Front of property – evening/night

Reviews of Al Diar Capital Hotel

3.5 out of 5
Al Diar Capital Hotel
Mina Street, S/N, Abu Dhabi, AZ

Reviews

7.4

Good

Rating 10 - Excellent. 40 out of 195 reviews" "
Rating 8 - Good. 86 out of 195 reviews" "
Rating 6 - Okay. 42 out of 195 reviews" "
Rating 4 - Poor. 15 out of 195 reviews" "
Rating 2 - Terrible. 12 out of 195 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

AbdelRahman

Stayed 2 nights in May 2022
Response from Al Diar Capital Hotel Management on 7 Jun 2022
Dear Valued Guest, Thank you for staying at Al Diar Capital Hotel and for sharing your feedback. We look forward to welcoming you again on your next visit to Abu Dhabi. Kind regards,

2/10 Terrible

Asma

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very horrible experience to stay in this hotel
Very pathetic hotel. all over night club lot of voice comes in room. no comfort at all. never recommend to anyone to stay in this hotel. Staff are very unprofessional they don't know how to talk with customer. dirty hotel. never recommend to anyone to stay in this hotel
Stayed 1 night in May 2022
Response from Al Diar Capital Hotel Management on 13 Jun 2022
Dear Valued Guest, Thank you for choosing Al Diar Capital Hotel as your stay destination in Abu Dhabi. It is our goal to provide a pleasant stay experience to our guests and we regret for any inconvenience and unsatisfying experienced on your stay. Your feedback is valuable to us and although there were no detailed info such as the Name of staff, the areas etc, we have discussed with the team to review all areas mentioned in your review and take immediate action to avoid similar issues in the future. We hope you provide us another opportunity to welcome you again in the future. Kind regards,

8/10 Good

AbdelRahman

Stayed 7 nights in Apr 2022
Response from Al Diar Capital Hotel Management on 5 May 2022
Dear Guest, Thank you for staying with us and for sharing your feedback. We look forward to welcoming you again on your next visit to Abu Dhabi. Kind regards,

4/10 Poor

MICHEL

Liked: Staff & service, amenities
Noise is the main problem. I was on the 8th floor and I could hear the music from the club on the 2nd floor until 3-3:30am. The bed was comfy but the pillows are big and hard.
Stayed 3 nights in Mar 2022
Response from Al Diar Capital Hotel Management on 6 Apr 2022
Dear Guest, Thank yo for staying at Al Diar Capital Hotel. We sincerely apologise for any inconvenience caused during your stay. Your feedback has been shared with the relevant departments to ensure to avoid similar incidents in the future. We hope you provide us opportunity to serve you again in the future. Kind regards,

8/10 Good

Zarir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable clean room
Comfortable clean room. The dinner buffet needs to be improved upon. Staff was very courteous and helpful specially Adel at the reception. Adequate paid parking available.
Stayed 1 night in Feb 2022
Response from Al Diar Capital Hotel Management on 29 Mar 2022
Dear Guest, We are glad to know that you had a comfortable stay with us. We appreciate that you have also noticed our efforts. We have shared your kind feedback with our team particularly with Adel and has inspired us more to provide warm hospitality experience to our guests. Thank you and we wish to welcome you again on your next visit to Abu Dhabi. Kind regards,

8/10 Good

Devaraja

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

8/10 Good

Vera

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly personnel. A very good location, park near by
Stayed 2 nights in Feb 2022
Response from Al Diar Capital Hotel Management on 18 Feb 2022
Dear Guest, Thank you for choosing Al Diar Capital Hotel as your stay destination. We are glad to know that we have been able to provide you a warm and comfortable experience. We look forward to welcoming you again on your next visit to Abu Dhabi. Kind regards,

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022
Response from Al Diar Capital Hotel Management on 8 Feb 2022
Dear Guest, Thank you for staying with us and for sharing your feedback. We look forward to welcoming you again on your next visit to Abu Dhabi. Kind regards, Kind regards,

8/10 Good

Fares

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2021

10/10 Excellent

Mohammed almakki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2021
Response from Al Diar Capital Hotel Management on 13 Sept 2021
Dear Valued Guest, Thank you for staying with us and for providing us a valuable rating. Our team is very pleased that you have taken time to send your kind feedback. We look forward to welcoming again on your next visit to Abu Dhabi. Kind regards,

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Al Diar Capital Hotel Management on 9 Sept 2021
Dear Guest, Thank you for staying with us and for rating us 10 on your stay experience. We wish to welcome you again on your next visit to Abu Dhabi. Warm regards,

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Good
Comfortable
Stayed 9 nights in Mar 2021

8/10 Good

Shaneed

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's good premises. However, a small clarification required, my booking says it's all. Inclusive of charges & taxes and fees, and paid by credit card. Unfortunately, Hotel charged me Additional AED 15/- as Muncipality Charges. Please check on this. Thanks
Stayed 1 night in Jan 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2020

4/10 Poor

Verified traveller

Travelled with group
Disliked: Staff & service
Horrible experience
Horrible experience. The security guy naji and the hassan the receptionist were horrible. No customer service. They don't listen and shouldnt be working in a hotel.
Stayed 2 nights in Nov 2020

2/10 Terrible

Roma G

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Ever
Room was not cleaned properly. Washroom was used by previous stay and it was not cleaned. Requested many times to clean the washroom but no one came. They are just switching the guests after checkout without even cleaning. After so many calls they came and put air freshener 😂 Building is also very old. I would say don’t try to book this even if the price is low. Reasons to avoid: 1. No Floor Mat 2. Kettle was broken and it very old 3. Room had very bad smell 4. Washroom was not cleaned 5. Building is very old 6. No cleaning or Sanitization before handover to new guest. 7. You will hear DJ sound for the entire night
Stayed 1 night in Oct 2020

8/10 Good

Ahmed

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

4/10 Poor

Verified traveller

Stayed 1 night in Oct 2020

10/10 Excellent

Mohammed Ranish

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Aug 2020

8/10 Good

Puthiyavalapil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything good, especially the cleanliness..
Yes it was amazing
Stayed 1 night in Mar 2020

10/10 Excellent

Amar Raj Chimadi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

6/10 Okay

Malek

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

2/10 Terrible

Fairy Aileen

Travelled with group
Disliked: Property conditions & facilities, room comfort
Not good hotel..
1am its like theres a ghost bcos we heard some sounds in the area, its like someone bumped to the appliances or what, also the internet connection was very poor, we can't connect to it..
Stayed 1 night in Dec 2019
Response from Al Diar Capital Hotel Management on 8 Dec 2019
Dear Valued Guest, Thank you for staying with us. It is our core value to provide a pleasant stay with us and we are saddened to know that this was not met during your stay. We have shared your feedback with the relevant department to look into this matter and strive hard to fix the issue. We regret for the inconvenience caused during your stay. Kind regards,

10/10 Excellent

Ahmad

Liked: Staff & service, room comfort
Great staff and nice people in this hotel
This hotel has very friendly staff who always want to help. They always smile to you and do everything you want and more. My car did not work in my last day in the hotel and I had to run to catch my flight. Valet parking people told me not worry about my car as they will take care of it until I send the towing truck and urged me to run to catch my flight. Thank you so much
Stayed 9 nights in Oct 2019
Response from Al Diar Capital Hotel Management on 11 Nov 2019
Dear Valued Guest, Thank you for staying with us and for your kind review. We appreciate guests for providing us the opportunity to serve and overwhelmed to hear that we made your stay a great experience. Your comfort is our pleasure and therefore, we ensure to provide a warm hospitality starting with a smile. It is also good to know that everything is well taken care in times of emergency like what happened to your car. Your feedback has been shared with our staff to inspire us more in providing a pleasant stay experience with us. Thank you for rating us with a score of 10 and hope to welcome you again on your next visit to Abu Dhabi. Kind regards,

10/10 Excellent

SEONGMIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good to stay
Not good in my first impression about room, facilities But very comfortable, good service Enjoyable bars, restaurants. Willing to visit again.
Stayed 1 night in Mar 2019
Response from Al Diar Capital Hotel Management on 7 Apr 2019
Dear Valued Guest, Thank you for staying with us . We are delighted to know that you had a comfortable stay with us and enjoyed the restaurants and outlets at Al Diar Capital Hotel. However, not sure about your impression in the room and facilities. We strive to provide utmost care to our guests and ensure a comfortable stay experience with us. Your feedback is very important to us and shared with our team for further discussion. We thank you for the high score rating and we hope to see you again on your next visit to Abu Dhabi. Kind regards,

6/10 Okay

waleed

Liked: Cleanliness
Disliked: Property conditions & facilities
So noisy at
Stayed 5 nights in Jan 2019
Response from Al Diar Capital Hotel Management on 3 Feb 2019
Dear Valued Guest, Thank you for staying with us. Your feedback has been shared and discussed with our team. Kind regards,

4/10 Poor

TEWODROS

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is not clean. It smells bad. The band that performs music at 2nd floor is so loud. As a result we didn't have good sleep. Finally we decided to move to another hotel, Ramada, which is so nice.
Stayed 4 nights in Jan 2019
Response from Al Diar Capital Hotel Management on 20 Jan 2019
Dear Valued Guest, Thank you for staying with us. It is our aim to provide impeccable service and comfort to our guest and we are saddened to hear of your unpleasant experience. Your feedback will be discussed with the concerned departments to pay attention to the details of your comments. We look forward to welcoming you again on your next visit to Abu Dhabi. Kind regards,

4/10 Poor

Macneil

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
I stayed at the hotel for 25 days. On the last day I had a meeting to go to. Got my best shirt out, called housekeeping to get an iron and decided to get ready for office. The iron and the board arrived and house keeping place it next to an electric switch. I set the table, connected the iron to the switch, got out my shirt and as soon I placed the iron on the collar, my blue shirt got a grease like substance on it and got fried. My entire experience (normal till now) got spoilt drastically. The iron provided had a mucky brown grease like substance on the face of it. The overall experience was below average. The buffet was not up to mark as well. Strongly recommend not staying at this hotel.
Stayed 24 nights in Nov 2018
Response from Al Diar Capital Hotel Management on 24 Dec 2018
Dear Valued Guest, Thank you for staying with us. It is our aim to provide a comfortable and quality stay for our guests. We regret to know about the experience you had regarding the stained iron and we are investigating on this. One of our Housekeeping procedures is to ensure that all irons must be properly inspected that it is clean before giving it to the guest. There will be disciplinary action to any negligent staff who are involved in this issue. We have also discussed with our F&B and Kitchen team regarding your review on the buffet although the review is albeit brief. We valued your feedback and we are making note on this to avoid similar situation. We look forward to welcoming you again in the future should you provide us opportunity to serve you again. Kind regards,

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2018
Response from The Management on 21 Nov 2018
Thank you for your feedback. we look forward to welcoming you in the future.

4/10 Poor

Bikesh

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
dont get the room on 3rd floor you cant sleep because of the music that they play on second floor.
Stayed 1 night in Oct 2018
Response from The Management on 21 Nov 2018
Thank you for your feedback. we will address this issue to our management to avoid it in the future.

2/10 Terrible

mariam

Disliked: Cleanliness, property conditions & facilities, room comfort
I stayed there for 2 nights I’d not recommend it for anyone, the lobby looks messrable , the room was quite good but the toilet looks so old they don’t even have a shower next to the loo I didn’t believe i am in the uae , They’ve a nightclub second floor you can hear the noise from the 10th floor. Room service does nothing whenever i ask for something they say call the housekeeping.
Stayed 2 nights in Oct 2018
Response from AlDiar Capital Hotel Management on 29 Oct 2018
Dear Valued Guest, Thank you for staying and for your feedback. We regret to hear your experience with us and therefore take the details of your review with our team. It is our aim to provide a pleasant stay experience to our guests and therefore, briefed our staff particularly the Room Service department to ensure that you will get the attention needed during your stay. We hope that this will not affect your future booking with us as we look forward to welcoming you again in the future. Kind regards,

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place ever
I love this hotel it has my favorite bar Mardi Gras and is in the heart of the city best location ever.
Stayed 1 night in Oct 2018
Response from Al Diar Capital Hotel Management on 15 Oct 2018
Dear Valued Guest, Thank you for your kind review. It is our aim to provide a fantastic stay and dining experience to our guests. We are pleased to hear your feedback and we will share this to our team. We hope to welcome you again on your next trip to Abu Dhabi. Kind regards,

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel
Stayed 1 night in May 2018
Response from Ayman Fathy on 29 May 2018
Dear Guest, Many thanks for taking out the time and sharing your kind review on this travel forum. Your great review has been a great start to our day! We are glad to have served you well and hope to see you again for many such wonderful vacations! Yours faithfully, Ayman Fathy General Manager

8/10 Good

Mohammed Jainal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from The Management on 17 Apr 2018
Dear Mr Mohammed, thank you for your feedback.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
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Stayed 1 night in Mar 2018
Response from The Management on 17 Apr 2018
thank you for your feedback

8/10 Good

Ganiyat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant
the hotel was nice & the service was good. The staffs were ok also but the area didn't offer a lot of scenery or much to do, but it was accessible and lots of local small restaurants around
Stayed 5 nights in Jan 2018
Response from The Management on 22 Feb 2018
Dear Guest, Thank you for your feedback. We are very much delighted to receive your wonderful feedback regarding our staff and services as well as the facilities around the hotel. We have passed the message to our team to continue being inspired in providing impeccable services with our guest. Kind regards,

8/10 Good

Sean, UK

Liked: Cleanliness, room comfort
Tired Hotel
Stayed here for the Grand prix week, 30-45 mins to the circuit by bus, taxi 30 mins. Found hotel OK, bath abit spongy and silicon coming away from between bath and wall, and the disco music was loud, but we expected that from seeing reviews before we went. All in all ok, buffet breakfast Dhr 40 UAE was good all you could eat. Next time would try for a hotel with a pool.
Stayed 8 nights in Nov 2017

8/10 Good

Haytham

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

6/10 Okay

Jalal

Disliked: Staff & service
Stayed 10 nights in Nov 2017

6/10 Okay

Syed, Sharjah

Disliked: Cleanliness, room comfort
Not a pleasant stay this time...
There remained check-in problem again with confusion of booked room. The room and the corridor had a bad smell .... difficult to stay inside.
Stayed 2 nights in Nov 2017

8/10 Good

Doris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Very good only many sound of music in the night
Stayed 2 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Comfortable stay with friendly staff
Solo female traveller, very comfortable room and bed. Ordered twice from room service. Wifi not great in room wasn't strong enough to FaceTime family. Staff very friendly. Something I learnt - they don't book taxis or airport transfers they just flag cabs down. So don't contact for a transfer just jump in an airport taxi (the black ones outside). Don't get cabs from inside the airport - they will rip you off.
Stayed 3 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good price and clean for medium term stay
Good for someone who want stay a week or two for affortable price and clean place.
Stayed 2 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

10/10 Excellent

rudy, winnipeg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Clean Quiet Friendly staff Has a gym. Parking available. Security
Stayed 7 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice Hotel
I really recommend this hotel nice & clean reasonable prices bar, night club, and liquor store everything is close.
Stayed 4 nights in Jun 2017

8/10 Good

MUSAB

Liked: Cleanliness, room comfort
Good staff
Good

10/10 Excellent

Saud, Abu dhabi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close everything.
Very nice staff and delicious food and they are have good bar in second floor and very clean room.

6/10 Okay

Mihai

Night club music too loud.
Friday night there was noise ( music ) coming from the night club on level 2 that disturbed my sleep, it finally stopped at 3:30 AM. Otherwise the hotel was comfortable and had a reasonable price with easy check in and check out.