Downstate New York Romantic Holidays

Great staff and location

I was there recovering from minor surgery with a nurse. The hotel took care of every request, brought me any food I could want. Even provided a shower chair (that I didn’t know I’d need) I can not talk highly enough of the staff and the service. I live in NYC, so I don’t stay in hotels here that often. This hotel is just as prestigious as you would expect!

Great hotel! Would definitely come back

Pros: Friendly, efficient front desk and bell staff, excellent location, comfortable bed, good value for NYC. Clean throughout. Alley-facing room, so no view, but very quiet. Cons: Standard room typical Manhattan small, but not extremely so. Bathroom, however is awkwardly small with no counter space or useable shelf for toiletries. Unnecessarily unfriendly security staff. Would certainly stay again if seeing an event at Lincoln Center. What a joy to just cross the street before and after a show. Several good restaurants in the area (e.g. The Smith)

Our room was 80 degrees. The ac didn’t work, and they didn’t accommodate us u til out last two days.

I was there recovering from minor surgery with a nurse. The hotel took care of every request, brought me any food I could want. Even provided a shower chair (that I didn’t know I’d need) I can not talk highly enough of the staff and the service. I live in NYC, so I don’t stay in hotels here that often. This hotel is just as prestigious as you would expect!