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"Cannot fault the malmaison. Super comfy bed, quiet rooms (floor 4), great breakfast, and great location for theatres, shopping, china town etc. Cost more than I'd usually spend. But it was a birthday surprise for wife, and worth the money for the smile it gave her. "

"Friendly and patient "

"Lovely stay, got there early but room not ready, but had full use of pool and spa which was fantastic. Still got room keys an hour early thanks to lovely staff. Room was immaculate and food in restaurant excellent if expensive. Only quibble no air con so room was very hot"

"The room was lovely, the hotel is in a good location and would definitely recommend for anyone to stay there"

"Really good rooms and staff. The bathroom is very clean. "

"Na"

"The Belfry is brilliantly well run. The staff are by far the best I've ever met in any hotel in my entire life. Truly brilliant. Friendly, engaging, funny, professional and confident. Proud of where they work and their part in it. Not unctuous just terrific. They should let the managers run the country. And before you dismiss my enthusiasm for the ramblings of someone who doesn't get out. I travel the world always staying at the best hotels. The Belfry was my third that week."