Search Hotels with Room Service in Western Massachusetts

"Always clean excellent customer service 2 yr staying "

"Staff very friendly and helpful, room very clean and comfortable and close to all"

"The restaurant was very good"

"You need better signage outside for the parking garage, just says public parking. It is not clearly marked and should say "Enter here for Marriott Parking". Also, on level C there is no clear indication as to where the entrance into the Marriott is located. Should have a big sign and arrow pointing to the entrance, that says "ENTRANCE TO MARRIOTT" . Many people coming in had the same problem as we did. Where it says Marriott Conference Center, put a sign there also as well pointing in the direction of the entrance, as well as one hanging from overhead."

"Totally perfect for mass mocha"

"A great place if you appreciate and like history. The lobby is filled with antiques and the porch is great to rock in a chair and sip some wine. Parking is no issue and you can walk to local restaurants and shops. "

"This rate was very good. Room was clean, bed was soft. There was path through the Nextdoor tree line to walk to the Dunkin Doughnuts/Circle K/Subway which was super convenient. Across the street there was an authentic Mexican food truck with awesome Burria tacos stationed at the Cheech and Chong dispensary. Yankee candle was on the opposite side of the building and Tree House Brewing was 1.5 miles away (surprisingly best pizza in W Mass!) The only negative thing of note was that the ac unit was loud when the compressor turns on and needed to have the filter cleaned by pulling it and running it under water (which I did) but I explained to the staff how to do that and they said they would include it in the monthly maintenance schedule. I had cool weather during my stay so I was able to simply open the window and get fresh air. I recommend a room on the front side of the building vs the rear so you don’t have the I-91 car noise. I will be bringing my family here again."

"They should include free breakfast with the price we paid but other than that great experience "