Search Apart Hotels in New Salem

"Property was great. Staff were wonderful room is clean."

"Great staff"

"Very clean and comfortable. Kind and courteous staff."

"Located in the heart of UMass Amherst campus, the convenience to the college is unsurpassed. The staff welcomed us, accommodated all our requests, was friendly and genuine. The rooms were clean, comfortable, and had everything needed. A++++ one of the friendliest and comfortable places I’ve stayed in a while."

"Very convenient and attractive hotel. The common areas and rooms were comfortable and stylish. Pool could be larger but wonderful to have access to one - plus the jacuzzi - and attractive indoor/outdoor lounge areas and fitness area. The staff were extremely friendly and helpful. We were really impressed!"

"Very comfortable room. Bed and pillows were outstanding. Staff was friendly, maintenance staff, don’t know his name was kind and helped us with our door. For some reason our key card didn’t work. I had to go to front desk to get new cards. I don’t know if it’s the lock on the door, but it takes three tries to get in. "

"Entrance was super hard to find at night, and you have to drive a mile to the next u-turn."

"Staff is very accommodating and friendly "

"Great hotel right off the toll road. Ashley was the front desk attendant when we checked in. We went to the room and realized we had booked a smaller room than we thought. We thought we had booked a suite with a separate bedroom. I went down to speak with Ashley about my mistake, and she politely upgraded us to a suite at no additional charge. Incredibly nice hotel. The lobby, rooms, and exterior were well maintained and I would highly recommend this hotel to anyone staying in the Springfield area. "