Search Luxury Hotels in Western Massachusetts

"Room was very comfortable and well appointed. Shower was large and useful. Staff was a delight."

"The property was clean and the staff was polite, but I was disappointed that I was placed in an accessible room even though I did not request one. I asked if another room was available and was told the hotel was fully booked. While I understand availability issues happen, the room layout was not comfortable for my stay and did not match my expectations when booking. Other than that, the property itself was decent and well maintained."

"The room was massive and roomy. The floor was shiny and clean. Everything was tidy. The bed and pillows were comfortable."

"Love it"

"I love the personal feel of this property. It is so much nicer than a massive hotel. The restaurant is wonderful and there are plenty of options to relax on the property outside of your room. "

"The property is very old and doesn't seem to have been updated in a long time. The rooms are are not low cost and yet you don't get anything complementary besides the breakfast. The breakfast is basic like most other places. They do have a shopping nook that sells toothpaste, toothbrush, moisturizer etc. The room was alright, but mattress was not comfortable for me, the springs had lost a lot of its tension. The Wi-Fi in room stopped working after the first day. And finally I had to call multiple times to get the final invoice, seemed like an internal technology issue and they couldn't send the email out. Overall it was not a pleasant experience and I wouldn't go there again."

"Everything was good but the pool was closed"