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"Lovely “old” hotel, used to be a men’s clothing store, but it has been remodelled into an exceptional place to stay in downtown Pittsfield. Our room was huge, clean, comfy beds, nice sitting area, desk area, coffee/tea area, and shelves of books! The bathroom was huge, clean, and well-supplied. There was a mini bar but we didn’t use it. Private parking in rear with direct access to hotel lobby. Staff was helpful, friendly, and professional. Great place to stay!"

"I loved my stay at the resort! The view was beautiful, my room was clean, and the staff were nice. I had trouble with my door, and they sent someone quickly to fix it."

"This is an older hotel that has been nicely updated. It was clean and bed was firm but comfortable. A hot breakfast was newly started and the eggs were better tasting than alot of other smaller hotel buffet types . Staff was very helpful and willing to help with any needs. We would stay here again."

"The property was clean and the staff was polite, but I was disappointed that I was placed in an accessible room even though I did not request one. I asked if another room was available and was told the hotel was fully booked. While I understand availability issues happen, the room layout was not comfortable for my stay and did not match my expectations when booking. Other than that, the property itself was decent and well maintained."

"Over all nice. Dated Deco, but no big deal. Keurig was great, no pods. Paperweight."

"Everything was clean and very comfortable. The room was quite spacious and the bathroom brand new and very clean! From parking to friendliness to safety my stay was top notch! "

"Loves the grab and go bagels in the morning."

"Clean spaces. Well done renovations compliment charming older features. Breakfast had variety and freshness each morning. Generous tea and coffee availability. Outdoor heated pool--we missed out on due to shorter stay, but others enjoyed. Would plan some time there and in the sauna on next visit. The building was a highlight though, beautifully and thoughtfully renovated. "

"Staff was nice. Room was clean. Parking lot was under construction. Had to park offsite. Wasn't a total inconvenience. One elevator was broken and the wait time was long each time we were trying to use."