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"Great location. Clunky check-in as all virtual. Hot tub, which is the reason booked was broken, saunas did not heat up, could not adjust the heat in the room, so even though we tried to turn it off it was 80’ overnight. Machine for tea also didn’t work. Clean rooms but the hot tub and heat issues made us disappointed "

"Clean room, never saw a staff member, Parked in mud and room was warm enough for the season"

"Staff were all friendly. Room was clean. Food at the resort restaurant was great. We have been stay at this hotel many times in the past but were delighted seeing there are on site EV charging stations now. It is a nice add-on. However, one may be lucky or unlucky to get a charging space when stay in the hotel, depends on if people are courtesy enough to move their car away quickly when their finished charging. We didn't have the luck this time at our stay. "

"Great place in Williamstown. Near ski resort."

"Hotel is going through a renovation which makes the place a little rougher than it’s used to be. No parking or limited parking at entrance of hotel. Valet parking personnel were parking cars on entrance round entrance and in the mourning, they were towing those cars from the property. Not a good look or feel for those staying there. Maybe in six months or a year down the line, hotel will come back to its glory. Today still needs lots of work. "

"I saw some of the negative reviews and was a bit nervous, but everything was great! We did online check in, our room was ready on time, and it was very nice! My only complaint was that the fridge had open items left by a previous guest. Otherwise, we loved the jetted tub and sauna, the bed was comfortable, and everything else was fine. Checked out online as well. I would definitely stay here again! And being pet friendly, maybe next time I'll bring my dog!"

"Excelente servicio "

"Great one night experience, hotel was quiet and clean. Room was cozy and comfortable as well. Rate was very reasonable to make for a affordable ski trip"

"The room was clean and comfortable. It was located close to all the things I needed."