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"Lovely “old” hotel, used to be a men’s clothing store, but it has been remodelled into an exceptional place to stay in downtown Pittsfield. Our room was huge, clean, comfy beds, nice sitting area, desk area, coffee/tea area, and shelves of books! The bathroom was huge, clean, and well-supplied. There was a mini bar but we didn’t use it. Private parking in rear with direct access to hotel lobby. Staff was helpful, friendly, and professional. Great place to stay!"

"I loved my stay at the resort! The view was beautiful, my room was clean, and the staff were nice. I had trouble with my door, and they sent someone quickly to fix it."

"Breakfast was ok. It was difficult to adjust room temp. Very inconvenient to take luggage to second floor for seniors. There should be a lif."

"The property was clean and the staff was polite, but I was disappointed that I was placed in an accessible room even though I did not request one. I asked if another room was available and was told the hotel was fully booked. While I understand availability issues happen, the room layout was not comfortable for my stay and did not match my expectations when booking. Other than that, the property itself was decent and well maintained."

"Quiet. Easy. Good"

"Location"

"Second time staying. We like that dogs stay free, and that they can run outback. Nearby hiking. Easy parking. Check-in is easy. But, it’s ultimately a dingy roadside motel with a funky coat of paint, and a vintage photo on the wall. Shower had hair on floor, wall, and curtain. Soap dispensers (what is this a public bathroom?) were covered in grime. The rolling shades fell from the window when I tried using them. I don’t think we’d come back. Place needs a refresh. "

"Clean spaces. Well done renovations compliment charming older features. Breakfast had variety and freshness each morning. Generous tea and coffee availability. Outdoor heated pool--we missed out on due to shorter stay, but others enjoyed. Would plan some time there and in the sauna on next visit. The building was a highlight though, beautifully and thoughtfully renovated. "

"Staff was nice. Room was clean. Parking lot was under construction. Had to park offsite. Wasn't a total inconvenience. One elevator was broken and the wait time was long each time we were trying to use."