Search Hotels with Swimming Pool in West Hempstead

"We had an amazing experience at this hotel. All of the staff were incredibly friendly and helpful. Very accommodating. Location was prime! Having the bar/ restaurant on site was very nice. Room was well appointed. Valet was convenient. Overall wonderful experience!! "

"Saludos solamente es que los cuartos estan un poco deteriorados el lavamano el agua no estaba bajando bien. pero es un hotel muy centrico y tiene un lobby muy bonito. y sus empleados son muy amable y buena vigilancia te piden la llave antes de cojer el elevador y eso me gusto mucho pero las habitaciones necesitan un refresh"

"I am writing to formally express my extreme dissatisfaction with my recent stay at your hotel. My experience was unacceptable from start to finish, and I would rate my stay zero out of five stars. While the lobby is spacious and beautiful, the rooms are old, outdated, very small, and lack basic amenities like a microwave or refrigerator. During my stay in room 607, I encountered a series of significant issues: - Maintenance Issues: The bathroom faucet dripped constantly. Maintenance informed us they lacked the parts to fix it. Additionally, the in-room phone did not work. - Unsanitary Conditions: Upon pulling back the covers, we found hair and ants in the bed. - Poor Service: After reporting the insects via my cell phone, we waited an hour for assistance that never arrived. When we went to the lobby in our pajamas to get sheets, the front desk staff was dismissive and acted as if we were a bother. - Room Flooding and Personal Property Damage: While we were out, our room flooded. No one called to inform us. We only discovered this when our key cards failed to work upon our return. Some of our personal items were damaged by the water. - Inadequate Resolution: Dealing with this situation caused us to miss our dinner reservations. While I appreciate Gary from housekeeping for his sincerity and for arranging dry cleaning for our wet clothes, the manager Natasha appeared agitated and insincere. Her offer of a one-night"

"Dirty rooms, and staff never informed me of a $25 credit that I had daily "

"All good"

"Great location, room wasn't as advertised in pictures hotel staff did not offer to let us switch to a different room"

"We noticed no coffee or hot water in the rooms"

"Stayed in room 4012 and just the overall feel is outdated. My buddie was in 3909 and his tv stand Was falling apart. Elevator make so crazy sounds. Just old and outdated type of place"

"So you save a dollar a day by making the soap , shampoo, and conditioner squirt tiny drops at a time but by the time a guest has stood there for several minutes pumping and pumping just to get enough to wash their hair, you've more than lost it in guest perception of the hotel. Not to mention the likely cost of the water, just standing there pumping. It feels very much like the sort of thing where you pinched a penny but helped your guest in the eye, leaving them with a very sour perception of the hotel."